Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 103 safety complaints
about the 2024 Ford Maverick Hybrid with the US government. Of those, 5 describe a crash, 3 people were injured and no death is recorded. One recall campaign is open against it, covering the power train.
The most complained-about system is the electrical system,
named in 33 complaints, 32% of the total.
The typical failure was reported at 15,000 miles,
the median across the 9
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2024 to September 2026 · How this is counted
What is on file
103 complaints on file
103
Complaints
5
Describe a crash
0
Mention fire
3
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 33 · 32%
33 32%
POWER TRAIN 28 · 27%
28 27%
UNKNOWN OR OTHER 22 · 21%
22 21%
ENGINE 19 · 18%
19 18%
VEHICLE SPEED CONTROL 14 · 14%
14 14%
SERVICE BRAKES 12 · 12%
12 12%
FORWARD COLLISION AVOIDANCE 10 · 10%
10 10%
FUEL/PROPULSION SYSTEM 7 · 7%
7 7%
EXTERIOR LIGHTING 6 · 6%
6 6%
BACK OVER PREVENTION 4 · 4%
4 4%
STEERING 3 · 3%
3 3%
STRUCTURE 3 · 3%
3 3%
01531
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 103.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 48.
52 39 26 13
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA has not crash tested the 2024 Ford Maverick Hybrid. Its New Car Assessment Program
tests a selection of each year's vehicles and does not reach
motorcycles, heavy trucks, motorhomes or most low-volume models, so
an absence here says nothing about how the vehicle would perform. It
is not a low score.
What owners have reported about this vehicle is below, and it is a
different question: a crash test measures what happens to the people
inside in a controlled impact, while a complaint records what broke
during ordinary use.
Recall campaigns
1 on file
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Ford Motor Company · up to 87 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
2024 Ford Maverick Hybrid Intermittent Loss of Braking
DP26007
Still open defect petition · opened August 24, 2026
the brakes
The Office of Defects Investigation (ODI) received a petition on July 20, 2026, which was dated July 7, 2026, requesting a defect investigation into the intermittent loss of braking on Model Year (MY) 2024 Ford Maverick Hybrid vehicles. The petition alleges intermittent loss of antilock and regenerative braking associated with certain fault codes that led to a collision event. The petitioner highlights that the condition persisted through four repair attempts and over 50 days out of service. Furthermore, the petition alleges that MY 2024 was improperly excluded from related Ford brake-control software recalls. This defect petition has been opened to evaluate whether to grant or deny the petition. The petition can be reviewed at NHTSA.gov under ODI number 11751762.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
2 injured · crash · towed
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
NHTSA complaint 11605422. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
1 injured · crash
This is a corrected supplement to my prior NHTSA complaints #XXX and #XXX for the 2024 Ford Maverick Hybrid, VIN [XXX]. It corrects the mileage in # XXX: the odometer at the XXX collision was approximately 68,000 miles (a current reading was auto-populated into the incident field on the prior form), and the vehicle's current odometer is 119,379 miles. I request that the Office of Defects Investigation open a Preliminary Evaluation of the Maverick Hybrid braking/ABS system. I first reported a braking concern to the selling Ford dealer in spring 2025 at approximately 35,000 miles, while the vehicle was still under the 3-year/36,000-mile warranty; Ford's applicable service bulletin (MC-XXX) …
NHTSA complaint 11748725, quoted in part. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION: WARNINGS
crash
The rear camera warnings both visual and beeping sound did not activate while backing up. Safety of others was put at risk not warning them that the vehicle was backing up. Because of this failure, I backed into a pole causing the driver's side tail light to be cracked. The problem was reported to Fairway Ford who could not reproduced the failure. They contacted Ford "hotline" and Ford refused to acknowledge the failure. No police report was filed. Ford did not offer to inspect the vehicle. There were no former problems prior to this incident.
NHTSA complaint 11668140. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
crash
My 2024 Ford Maverick Hybrid rolled backward while in park. I push-started the truck and then turned on the A/C to start cooling the cabin. I left the driver’s side door open as I stepped out to begin loading my 8-month-old baby’s stroller. The open door bumped my back, so I quickly jumped back into the vehicle to press the brake. The truck eventually stopped, but not before the door folded out and scraped the entire side of a parked car. I called the police to make a report.
NHTSA complaint 11749892. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
crash · 15,000 miles
The contact owns a 2024 Ford Maverick. The contact stated that after parking uphill, the contact exited the vehicle and lowered the tailgate to unload the bed; however, the vehicle unexpectedly rolled backward downhill, causing the tailgate to hit a tree and crash into a railing. The vehicle was driven away from the crash site. The insurance company was notified of the failure, and the tailgate was replaced at a collision center. The contact associated the failure with NHTSA Campaign Number: 25V863000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 15,000.
NHTSA complaint 11764915. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a recurring shudder/vibration condition in my 2024 Ford Maverick XL Hybrid. The vehicle currently has approximately 62,241 miles. The problem occurs during acceleration, generally between approximately 15 and 60 mph and started at just over 60,000 miles. The vehicle develops a pronounced shudder/vibration that feels similar to driving over a rough road or a rumble strip. The condition is repeatable and occurs during normal driving and acceleration. There are currently no warning lights illuminated and, to my knowledge, no diagnostic trouble codes have been identified. I am concerned that this may represent a drivetrain or transmission-related defect that could affect the safe …
NHTSA complaint 11764730, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
1. 50% of my braking results in grinding stop where it jumps and doesn’t stop all the way at first, this is even driving at slow speeds of 25 mph. 2. When my truck was set on cruise control approx 70mph and all of a sudden started decelerating on its own and nothing I did made it accelerate. I had to coast/slow brake to pull over, cut the car off and then restart it to begin driving again.
NHTSA complaint 11762179. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
Defective spot welds of interior door hinges bind resulting in destruction of 3 remaining spot welds making door inoperable, not closing correctly, damaging other hinge and locking mechanisms. Local and corporate denied. out of warranty at 42645 miles.
NHTSA complaint 11761776. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
I was driving at approx. 40 to 45 mph and in the process of braking for slowing traffic and the vehicle slammed on the brakes and left a short skid mark. I was about 50 feet behind the vehicle and braking when this occurred. I was lucky that the car behind did not rear end me. The collision alert did come on the dash at the same time it slammed on the brakes.
NHTSA complaint 11754175. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
See attached letter for petition
NHTSA complaint 11751762. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed December 18, 2025.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst