Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 94 safety complaints
about the 2023 Ford F-150 Hybrid with the US government. Of those, 1 describes a crash and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the electrical system,
named in 37 complaints, 39% of the total.
The typical failure was reported at 11,000 miles,
the median across the 14
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers May 2023 to September 2026 · How this is counted
What is on file
94 complaints on file
94
Complaints
1
Describe a crash
0
Mention fire
0
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 37 · 39%
37 39%
POWER TRAIN 33 · 35%
33 35%
UNKNOWN OR OTHER 20 · 21%
20 21%
ENGINE 15 · 16%
15 16%
FUEL/PROPULSION SYSTEM 9 · 10%
9 10%
EXTERIOR LIGHTING 5 · 5%
5 5%
SERVICE BRAKES 5 · 5%
5 5%
FORWARD COLLISION AVOIDANCE 4 · 4%
4 4%
VISIBILITY/WIPER 4 · 4%
4 4%
EQUIPMENT 3 · 3%
3 3%
VEHICLE SPEED CONTROL 3 · 3%
3 3%
LANE DEPARTURE 2 · 2%
2 2%
01531
One complaint can name several systems, so these add up to more than 94.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2024 at 36.
40 30 20 10
232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA has not crash tested the 2023 Ford F-150 Hybrid. Its New Car Assessment Program
tests a selection of each year's vehicles and does not reach
motorcycles, heavy trucks, motorhomes or most low-volume models, so
an absence here says nothing about how the vehicle would perform. It
is not a low score.
What owners have reported about this vehicle is below, and it is a
different question: a crash test measures what happens to the people
inside in a controlled impact, while a complaint records what broke
during ordinary use.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ELECTRICAL SYSTEM
crash
I was in my driveway, I placed the vehicle in reverse backed out normally, when I put it into Drive I let go of the brakes, I did not press the accelerator pedal, and the truck instantly accelerated while in electric mode. The acceleration was so quick that I slammed the brakes and the tires gripped the ground but I could not stop it in time and I hit a cement pylon. That same day, later in the evening I noticed that my transmission temperature was reading cold even though i had been driving for over 40 minutes. The following day, in the morning I started the truck, put it in drive and it felt like the accelerator pedal would not work, after a couple seconds of me pressing on it to see if …
NHTSA complaint 11696522, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
towed · 700 miles
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 10 MPH, the contact heard an abnormal crunching sound coming from the rear passenger’s side of the vehicle. The contact was able to drive the vehicle to the residence. The contact stated that later while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle towed to a …
NHTSA complaint 11572108, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC
towed · 22,075 miles
The contact owns a 2023 Ford F-150. The contact stated while driving 35 MPH, making a right turn and coming to a stop, the check engine and Forward Collision Avoidance warning light were deactivated, and the traction control warning light and other system failure warning lights were illuminated. The contact attempted to depress the brake pedal; however, the brakes failed to respond as needed. The contact coasted down the street and drifted and parked the vehicle. The contact attempted to accelerate; however, after depressing the brake pedal, the vehicle failed to stop as needed. The contact drifted and stopped and turned off the vehicle. The vehicle was towed to the dealer who diagnosed …
NHTSA complaint 11648664, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
towed · 22,200 miles
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH and taking his granddaughter to practice, there was an abnormal sound coming from the vehicle. There were no warning lights illuminated. The vehicle was shuddering while depressing the accelerator pedal to the floorboard; however, the vehicle failed to respond. The contact came to …
NHTSA complaint 11654148, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
The contact owns a 2023 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint 11764061. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly does not accelerate for up to 3 seconds while pressing the gas pedal, brakes either harshly or too soft at varying times, and very irregularly. This occurred while accelerating onto the highway, and almost every time I am braking at a stop sign or light, creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration, propulsion, or deceleration. I believe this incident may be related to the known 10R80 CDF clutch-cylinder/sleeve problem. …
NHTSA complaint 11754497, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly fails to engage then randomly shifts violently. This occurs when merging onto a highway, crossing an intersection, traveling at highway speed, stop-and-go traffic,creating a potentially dangerous drive. This is common issue with this type of transmission, mostly related to the drum itself; slipping thus causing its erratic behavior.
NHTSA complaint 11754137. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
I am reporting a safety-related transmission problem I experienced with my 2023 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission suddenly lost the selected gear, its slipped, shifted violently, RPMs flared, unexpectedly downshifted from 5th to 1st. So I took it in and they said it was my torque converter going out, and that it wasn’t something that they were aware of being a problem. This occurred when accelerating, merging onto a highway, turning, or just when driving straight. Creating a potentially dangerous situation because the truck did not respond as expected when I needed predictable acceleration or propulsion. I believe this …
NHTSA complaint 11754155, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Vehicle came in for service and the gear selector lever on the steering column was found to be loose. Upon further inspection it was found that the two phillips head screws that hold the gear selector lever to the column assembly had come loose and one had fallen out completely.
NHTSA complaint 11753479. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
The driver's side rear light is full of moisture and some water. It is available for inspection. The Ford dealership in Beeville Texas Coastal Bend Ford inspected it already and informed me that it would cost $1,400 to replace and that it was only going to get worse. They also informed me that Ford allows a certain percentage of moisture and water to be in there safely. When you see the pictures this is definitely unacceptable and unsafe. This is causing the reverse lights to flicker intermittent. The moisture accumulation inside the lights can result in inoperative or flickering reverse lamp function. Inoperative reverse lamps may reduce the awareness of other motorists or road users of …
NHTSA complaint 11745962, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst