Ford · NHTSA safety record
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
Owners have filed 35 safety complaints about the 2024 Ford F-150 Hybrid with the US government. Of those, 4 describe a crash, 2 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the electrical system, named in 14 complaints, 40% of the total. The typical failure was reported at 13,755 miles, the median across the 6 complaints that gave an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files · Covers September 2024 to September 2026 · How this is counted
35
Complaints
4
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
One complaint can name several systems, so these add up to more than 35.
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 20.
This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
NHTSA has not crash tested the 2024 Ford F-150 Hybrid. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.
What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
2 injured · crash · towed
The truck went full throttle on its own hitting another vehicle with injures. Had to turn the truck to stop the engine stuck in full throttle.
NHTSA complaint 11686770. Filed by an owner and not verified by NHTSA or by us.
crash · towed
What component or system failed or malfunctioned, and is it available for inspection upon request? When the brakes were applied, the vehicle accelerated instead of slowing down/stopping. The vehicle is available for inspection and we are begging for someone to investigate this as we do not want to get behind the wheel of this truck if the issue is determined and rectified. How was your safety or the safety of others put at risk? Because of the above issue, the car accelerated and crashed into a building putting the driver and passenger at risk. The airbags deployed. The vehicle went over a walkway where, luckily, no one was walking or they would have been seriously injured or potentially
NHTSA complaint 11648946, quoted in part. Filed by an owner and not verified by NHTSA or by us.
crash · towed
Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk
NHTSA complaint 11683652, quoted in part. Filed by an owner and not verified by NHTSA or by us.
crash
On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a
NHTSA complaint 11668437, quoted in part. Filed by an owner and not verified by NHTSA or by us.
February, 2026 — approximately 14,039 miles. The vehicle experienced a breakdown/engine shutdown on a major highway. The truck was towed to a Ford Service Dept and they described it as "engine failure" and "repair throttle body". We were lucky to not be involved in an accident with the truck suddenly shutting off at 70mph. August 20, 2026 through August 28, 2026 — 22,824 miles. I reported multiple serious concerns. After driving, stopping the vehicle, and returning approximately 10 minutes later, numerous IPC warning codes appeared and the vehicle could not be shifted into reverse or drive until after cycling the ignition several times. The vehicle required a tow-in to the dealer. On one of
NHTSA complaint 11767740, quoted in part. Filed by an owner and not verified by NHTSA or by us.
While driving on a controlled-access highway, BlueCruise Hands-Free was active. The Adaptive Cruise Control was set to 65 MPH and the vehicle’s recognized speed limit was 65 MPH. My foot was not on the accelerator. The vehicle unexpectedly accelerated beyond the 65 MPH set speed. The vehicle continued accelerating on its own and subsequently reached approximately 82 MPH. At approximately 82 MPH, the instrument cluster showed the cruise setting at approximately 85 MPH while the detected speed limit remained 65 MPH. I did not intentionally increase the cruise set speed to 85 MPH. The vehicle was operating in Hands-Free BlueCruise during the event. The system subsequently displayed “Keep hands
NHTSA complaint 11763865, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Following an over-the-air (OTA) software update installed to my vehicle on Wednesday, all digital controls on the steering column/steering wheel console became completely non-functional by Thursday morning. Specifically affected systems include: Turn signal / blinker controls Windshield wiper controls and washer fluid activation Steering wheel-mounted media, phone, and instrument cluster dash navigation buttons A subsequent OTA update installed today did not resolve the issue. The inability to signal lane changes or turns and the complete loss of wiper and windshield cleaning controls create an immediate safety hazard, severely degrading vehicle visibility and signaling capabilities in
NHTSA complaint 11763710, quoted in part. Filed by an owner and not verified by NHTSA or by us.
While driving my 2024 Ford F-150 Lariat PowerBoost at highway speed, the panoramic sunroof glass suddenly shattered without warning. The truck had been parked inside my garage immediately beforehand. Approximately three minutes after leaving the garage, I entered the highway, and about two minutes later there was an extremely loud bang. There was no indication that any object or road debris struck the vehicle before the glass shattered. The interior sunshade was closed at the time, which prevented broken glass and debris from falling into the passenger compartment. After hearing the bang, I noticed significant wind noise and discovered that the panoramic roof glass had shattered. There was
NHTSA complaint 11760650, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed
NHTSA complaint 11757348. Filed by an owner and not verified by NHTSA or by us.
From what I read this is a know issue with ford. My gear would not shift from drive to park. This is the second time this has happened to me. The first time it was stuck in neutral. With a flashing light on the shifter
NHTSA complaint 11751717. Filed by an owner and not verified by NHTSA or by us.
Complaints on file, same model year.
Every Ford on this site — 359 vehicles.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst