Ford · NHTSA safety record
Every safety complaint, recall and defect investigation the US government holds on this vehicle.
31
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths
Owners of the 2024 Ford F-150 Hybrid have filed 31 safety complaints with NHTSA between September 2024 and August 2026. The most complained-about system is the electrical system, named in 13 of them (42%). The typical failure was reported at 13,755 miles, the median across the 6 complaints that gave an odometer reading.
No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.
Complaints naming each system. One complaint can name several, so these add up to more than 31.
By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 20.
Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.
2 injured · crash · towed
The truck went full throttle on its own hitting another vehicle with injures. Had to turn the truck to stop the engine stuck in full throttle.
NHTSA complaint 11686770. Filed by an owner and not verified by NHTSA or by us.
crash · towed
What component or system failed or malfunctioned, and is it available for inspection upon request? When the brakes were applied, the vehicle accelerated instead of slowing down/stopping. The vehicle is available for inspection and we are begging for someone to investigate this as we do not want to get behind the wheel of this truck if the issue is determined and rectified. How was your safety or the safety of others put at risk? Because of the above issue, the car accelerated and crashed into a building putting the driver and passenger at risk. The airbags deployed. The vehicle went over a walkway where, luckily, no one was walking or they would have been seriously injured or potentially
NHTSA complaint 11648946, quoted in part. Filed by an owner and not verified by NHTSA or by us.
crash · towed
Involved in total loss of truck and trailer April 11. 2025 by possible rear axle bolts breaking while hauling a trailer causing loss of control, violent trailer sway, difficulty braking and steering resulting in a wreck. We were towing our RV trailer when the wreck happened. We were lucky to be able to walk away because the trailer ended up on its right side and the truck on its roof. If this happens to other drivers injuries or fatalities are possible. Ford issued a safety recall August 2025. We were not aware of the possibility of the axle bolts breaking until the safety recall letter was received August 25, 2025. When the wreck accrued there were no prior symptoms of a problem. A walk
NHTSA complaint 11683652, quoted in part. Filed by an owner and not verified by NHTSA or by us.
crash
On [XXX], at approximately [XX], a deer unexpectedly ran out from the side of the road and struck the side of my vehicle. The deer ran out from a tree line that backs up to a neighborhood adjacent to [XXX] The deer was to the left, and the A-Pillar blocked the view of the deer, which was traveling at relatively the same speed as the truck, which kept the deer in the blind spot until impact. Despite the impact, the crash avoidance system did not detect the animal, did not initiate braking, and did not provide any audible or visual alerts that an accident had occurred. The truck continued moving forward until I manually applied the brakes. The deer was relatively similar in size to a
NHTSA complaint 11668437, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Several times now the truck will get "stuck" in N or D and will not move. No loss of power, and can't manually shift out to park. Now waiting for a tow to the dealer, they were supposed to correct this when I took it in the last time it happened but didn't. There are a lot of online complaints IRT this issue with the powerboost 150 and other 150s. Mine was made at the Dearborn plant. Huge safety issue and it needs to be addressed
NHTSA complaint 11757348. Filed by an owner and not verified by NHTSA or by us.
From what I read this is a know issue with ford. My gear would not shift from drive to park. This is the second time this has happened to me. The first time it was stuck in neutral. With a flashing light on the shifter
NHTSA complaint 11751717. Filed by an owner and not verified by NHTSA or by us.
See attached document for complaint.
NHTSA complaint 11747742. Filed by an owner and not verified by NHTSA or by us.
On Friday, June 12, 2026, the check engine light illuminated on my vehicle. I took it to my local Ford dealer on Saturday, June 13, 2026. The dealer diagnosed the issue as a defective Gear Shift Module (GSM) and quoted approximately $1,000 for replacement. The service advisor informed me that failure to repair this component could result in the vehicle becoming unable to shift into Park or unable to shift out of Park. This defect poses a serious safety risk, as it could prevent the truck from being properly secured when parked, potentially allowing it to roll away, into traffic, or cause injury to persons or property. Ford is aware of this issue, as a Technical Service Bulletin (TSB) has
NHTSA complaint 11744443, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Dash said look for safe place to pull over. When turned engine off, it would not start again. Had to wait hours to get it towed to dealership. Been there over 5 weeks and they still don't know what's wrong but suspect hybrid battery problem. Only about 21k miles and 18 mo old. No loaner provided.
NHTSA complaint 11737445. Filed by an owner and not verified by NHTSA or by us.
2024 Ford F-150 Platinum PowerBoost Hybrid. Diagnostic codes for power steering loss and CAN bus communication faults documented at 337 miles, well within the 3-year/36,000-mile new vehicle warranty. The vehicle has been at a Ford dealer since March 10, 2026 for symptoms including the truck randomly turning off while driving and loss of power steering communication. As of this report, the truck has been at the dealer 58 days without resolution. Documented diagnostic findings include: Lost Communication with PSCM (U0131), SCP/J1850 Communications Bus Fault (U1028), permanent code P1A42 Propulsion System Status Signal Performance, hybrid-specific High Voltage System Interlock U3523-00,
NHTSA complaint 11736301, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.
If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.
A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.
Compiled and maintained by guarledes
Independent developer and analyst