CSR

Lincoln · NHTSA safety record

2013 Lincoln MKZ

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

108

Complaints

4

Crashes

2

Fires

2

Injuries

0

Deaths

Owners of the 2013 Lincoln MKZ have filed 108 safety complaints with NHTSA between July 2013 and March 2026. The most complained-about system is the electrical system, named in 17 of them (16%). The typical failure was reported at 44,500 miles, the median across the 70 complaints that gave an odometer reading.

NHTSA has issued 12 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (12)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

23V162000 · March 10, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
The risk
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Ford Motor Company · up to 1,280,726 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

20V331000 · June 8, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Ford Motor Company · up to 2,147,323 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

19V632000 · August 29, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
The risk
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Ford Motor Company · up to 116,160 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

17V210000 · March 27, 2017

The defect
Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Ford Motor Company · up to 191,432 vehicles across all model years covered

SEAT BELTS:FRONT

16V875000 · December 5, 2016

The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
The risk
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
The remedy
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Ford Motor Company · up to 603,392 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

15V250000 · April 28, 2015

The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
The risk
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
The remedy
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Ford Motor Company · up to 487,301 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

15V246000 · April 24, 2015

The defect
Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Ford Motor Company · up to 456,440 vehicles across all model years covered

AIR BAGS

14V597000 · September 26, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
The risk
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
The remedy
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Ford Motor Company · up to 746,842 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:RECLINER

14V164000 · April 2, 2014

The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The risk
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
The remedy
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

Ford Motor Company · up to 43,135 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

13V594000 · November 25, 2013

The defect
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Lincoln MKZ Hybrid vehicles manufactured April 26, 2012, through September 24, 2013. Due to a manufacturing error, the transmission range sensor may not function properly allowing the affected vehicles to be shifted out of the Park position without first applying the brake pedal. Thus, these vehicles fail to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection."
The risk
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll which may result in a crash.
The remedy
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) with new software, free of charge. The recall began on January 2014. Customers may contact Ford at 1-866-436-7332. Ford's number for this recall is 13C09.

Ford Motor Company · up to 7,153 vehicles across all model years covered

ELECTRICAL SYSTEM

13V230000 · May 31, 2013

The defect
Ford is recalling certain model year 2013 Lincoln MKZ vehicles manufactured April 25, 2012, through March 15, 2013 and equipped with an engine block heater. During use, the engine block heater cords may be bent and in certain temperatures, the wire insulation may crack, exposing the electrical wires.
The risk
Exposed electrical wires increase the risk of electric shock.
The remedy
Ford will notify owners, and dealers will replace the block heater cord, free of charge. The recall began on June 28, 2013. Ford's recall number is 13S05. Owners may contact the Ford customer relationship center at 1-866-436-7332.

Ford Motor Company · up to 107 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

13V227000 · May 31, 2013

The defect
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source may result in a fire.
The remedy
Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

Ford Motor Company · up to 390,783 vehicles across all model years covered

Defect investigations (4)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Front Brake Jounce Hose Failures

RQ22004

Closed recall query · opened August 8, 2022 · closed March 24, 2023 · led to recall 23V162000

the hydraulic brakes

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Door Latch Failures

RQ19005

Closed recall query · opened December 19, 2019 · closed February 7, 2022 · led to recall 20V177000

the latches, locks and linkages, the body structure

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

Door Latch Failure

EA15002

Closed engineering analysis · opened February 27, 2015 · closed November 13, 2015 · led to recall 15V246000

the latches, locks and linkages, the body structure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latch design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reported however three separate injuries were indicated, all caused by a rebounding door striking a consumer after they attempted to close it. In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 1,102 unique reports related to the alleged problem. There were no injury claims but there were two claims of low speed accidents occurring involving the door opening while driving and damaging property. Ford also submitted 10,883 warranty claims related to door latch failures.Many customers indicated that the door would not latch at all and accordingly they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle.Some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart.On April 23rd, 2015 Ford notified ODI that it would conduct a safety recall (15V-246) to remedy door latches failures on certain MY 2011-2014 Ford Fiesta and MY 2013-2014 Ford Fusion and Lincoln MKZ vehicles.According to Ford, the pawl spring tab located within the door latch can break off, or separate and result in a ?door will not close condition.The recalled vehicles include Fiesta vehiclesmanufactured from the start of the MY 2011 to May 2013 and Fusion and MKZ vehicles manufactured from the start of the MY 2013 year until May 2013.In May 2013 Ford reports that it made a manufacturing quality control change, specific to the spring tab, to improve the performance of the existing part.The door latch spring tab was redesigned and the new latch was phased into production in December 2014 with a new part number.Ford will replace all four door latches on the affected vehicles with the new latch design currently in production.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 108.

ELECTRICAL SYSTEM 17 16%
STEERING 16 15%
POWER TRAIN 15 14%
SEAT BELTS 12 11%
STRUCTURE 12 11%
ENGINE 10 9%
LATCHES/LOCKS/LINKAGES 8 7%
UNKNOWN OR OTHER 8 7%
WHEELS 7 6%
FUEL/PROPULSION SYSTEM 6 6%
SEATS 4 4%
SERVICE BRAKES 4 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 15.

2013 2014 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 40,000 miles

TL* THE CONTACT OWNED A 2013 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A MINOR FRONT END CRASH. WHILE THE CONTACT WAS EXCHANGING INFORMATION WITH THE OCCUPANT OF THE OTHER VEHICLE, THE CONTACT'S VEHICLE UNINTENTIONALLY ACCELERATED INTO A STONE WALL. A POLICE REPORT WAS NOT FILED. THE SEAT BELT PRETENSIONER DID NOT RESTRAIN THE OCCUPANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INVOLVED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THEY DID NOT RECEIVE NOTIFICATION

NHTSA complaint 10959499, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · crash · 350 miles

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDERNEATH. THE CONTACT ATTEMPTED TO SHUT OFF THE VEHICLE BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARK. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FIRE TWICE BECAUSE ONCE IT WAS LOADED ON THE TOW TRUCK THE FIRE STARTED AGAIN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350.

NHTSA complaint 10606534. Filed by an owner and not verified by NHTSA or by us.

FIRERELATED

fire · 136,000 miles

The contact owns a 2013 Lincoln MKZ. The contact stated while driving 45 mph, he saw smoke entering through the vents. The contact stated no warning light was illuminated. The contact continued driving the vehicle to a near friend's residence. The contact stated when he open the hood he saw the fire was located on the engine. The contact was able to extinguish the fire with water nearby. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The fire department did come to the location of the vehicle but a fire report was not filed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired.

NHTSA complaint 11495511, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · 16,420 miles

THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR

NHTSA complaint 10643296. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Vehicle: Lincoln MKZ 2013 Dealer: Auto Quest Inc. Description of the Safety Issue: I am submitting this report regarding a vehicle safety concern involving a 2013 Lincoln MKZ that I purchased from Auto Quest Inc. in Renton, Washington. Shortly after purchasing the vehicle, within the first few days of ownership, the vehicle began experiencing significant mechanical problems including transmission issues and persistent brake noise that required multiple repair attempts. These problems appeared almost immediately after the purchase, which raises concerns that the vehicle may have had pre-existing mechanical or safety-related defects that were not disclosed at the time of sale. Since

NHTSA complaint 11723699, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
I was slowing down to take a turn and I see an error message saying “power steering assist failure”. And steering went stiff..

NHTSA complaint 11717680. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Video camera in the back is almost unusable at times, get loss of vision completely or it's flipped image and distorted. Don't know if this counts but I had a issue where key batteries where fine and the car did not want to unlock or start. Also last winter the door would not unlock and if forced would not close.

NHTSA complaint 11697244. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
the driver side mirror blind spot stopped working and all most hit a vehicle coming up alongside of me. Yes it is available No in October

NHTSA complaint 11694985. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owned a 2013 Lincoln MKZ. The contact stated that while adjusting the driver's side motorized seat, the contact felt an electric shock through her left hand, prompting the contact to cease the action and immediately turn off the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined there was short in the motorized seat. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint 11691292. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

70,000 miles

The contact owns a 2013 Lincoln MKZ. The contact stated that while reversing, the back-over prevention camera screen turned off and turned on independently. Additionally, there was a message to contact the dealer displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

NHTSA complaint 11684577. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Lincoln MKZ

Model year Complaints Recalls Deaths
2019 18 1
2018 32 2
2017 134 4
2016 63 6
2015 79 10
2014 97 13
2012 146 5
2011 144 5
2010 169 7

Other 2013 Lincoln models

Every Lincoln on this site — 84 vehicles, 269 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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