Recall · 20V331000
Ford Motor recalled 9 models over latches/locks/linkages
2,147,323
Vehicles covered
9
Models
23
Model years
June 8, 2020
Filed with NHTSA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- The defect
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- What it can cause
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- What the dealer does
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
| Vehicle | Model years | Safety record |
|---|---|---|
| FordC-MAX | 2013 to 2015 | 201320142015 |
| FordEscape | 2013 to 2015 | 201320142015 |
| FordFiesta | 2011 to 2014 | 2011201220132014 |
| FordFocus | 2012 to 2015 | 2012201320142015 |
| FordFusion | 2013 to 2014 | 20132014 |
| FordMustang | 2015 | 2015 |
| FordTransit Connect | 2014 to 2016 | 201420152016 |
| LincolnMKC | 2015 | 2015 |
| LincolnMKZ | 2013 to 2014 | 20132014 |
How this campaign compares
At 2,147,323 vehicles this is a bigger campaign than 99% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2011 to 2016, so the oldest vehicles on it were 9 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the latches/locks/linkages 21 times before this, most recently in March 2020 as 20V177000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 23 model years the campaign names. Their owners have filed 22,401 complaints with NHTSA, 14,459 of them before this campaign was filed. 783 of those name the latches/locks/linkages, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in August 2010, 9 years before this filing.
The vehicles on this campaign carry 20 other recalls published here, the newest being: 26V376000 (power train), 26V369000 (fuel system, gasoline), 26V011000 (equipment), 25V695000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Ford Motor Company with NHTSA on June 8, 2020 as campaign 20V331000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2020-06-08.
Independent developer and analyst