CSR

Porsche · NHTSA safety record

2013 Porsche Cayenne

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

40

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2013 Porsche Cayenne have filed 40 safety complaints with NHTSA between March 2015 and April 2026. The most complained-about system is the power train, named in 16 of them (40%). The typical failure was reported at 66,095 miles, the median across the 24 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

EXTERIOR LIGHTING:HEADLIGHTS

22V656000 · August 30, 2022

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
The remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

Porsche Cars North America, Inc. · up to 222,858 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

16V169000 · March 23, 2016

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
The risk
If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
The remedy
Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.

Porsche Cars North America, Inc. · up to 88,300 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

13V506000 · October 17, 2013

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
The risk
The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The remedy
Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.

Porsche Cars North America, Inc. · up to 207 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 40.

POWER TRAIN 16 40%
UNKNOWN OR OTHER 9 23%
ENGINE 7 18%
AIR BAGS 6 15%
FUEL/PROPULSION SYSTEM 5 13%
SEAT BELTS 4 10%
ELECTRICAL SYSTEM 3 8%
STRUCTURE 2 5%
EXTERIOR LIGHTING 1 3%
STEERING 1 3%
VEHICLE SPEED CONTROL 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 13.

2015 2019 2026
2015 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS
The leather dash has "shrunk" so badly and is so distorted that there is no way the passenger airbag would properly inflate in an accident. Porsche tells me that this defect is "cosmetic" and of no consequence to vehicle safety. I do not agree with this position and feel that Porsche should be liable for this defect.

NHTSA complaint 11729798. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This vehicle qualified for the Volkswagen Emissions Recall, yet from the start of the recall through 2018 settlement lawsuit dates , no correspondence was sent (by Porsche nor VW). According to all recall regulations, my vehicle should have among the ‘recall’ with the 85K plus others, yet no correspondence was sent (by Porsche nor VW) & now the local Porsche dealership is denying in, According to all recall regulations, even still with the EPA, the vehicle was to receive an initial emissions test, then undergo all related repairs/part replacements before the issue resulted in toxic emissions, NOX sensor failures, & premature problems with the DPF system, leading to thermostat problems & the

NHTSA complaint 11724527, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne owners have reported this problem to Porsche USA however they will only replace at the owner's request and owners expense which is in the thousands of dollars. Porsche USA said that this is not a recall item therefore they will not pay for the repair.

NHTSA complaint 11684455. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Porsche dashboard leather has shrunk and now doesn’t properly cover airbag which is a major safety hazard. Porsche said they would not cover cost to replace which they quoted $9k. There are tons of reports of this happening to other Porsche cayenne owners and need to be addressed via recall

NHTSA complaint 11652153. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Leather dashboard cover is separating from the dashboard with staples being pulled up. I am concerned the airbag in the dash may deploy improperly and/or dangerously.

NHTSA complaint 11636420. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Porsche Cayenne dashboard leather shrunk and staples pulled out. The airbag in the dashboard may not deploy properly in the event when there is an accident. Porsche dealer recommended the dashboard to be replaced. Many vehicles have this issue after warranty is out

NHTSA complaint 11618766. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Porsche Cayenne

Model year Complaints Recalls Deaths
2021 18 5
2020 23 4
2019 41 6
2018 13 1
2017 16 2
2016 38 2
2015 13 2
2014 53 3
2012 27 4
2011 30 3

Other 2013 Porsche models

Every Porsche on this site — 35 vehicles, 142 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst