CSR

Porsche · NHTSA safety record

2019 Porsche Cayenne

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

41

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2019 Porsche Cayenne have filed 41 safety complaints with NHTSA between May 2019 and July 2026. The most complained-about system is the air bags, named in 11 of them (27%). The typical failure was reported at 10,900 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V896000 · December 19, 2025

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Porsche Cars North America, Inc. · up to 172,107 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

19V735000 · October 16, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
The remedy
Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Porsche Cars North America, Inc. · up to 44,128 vehicles across all model years covered

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

19V111000 · February 21, 2019

The defect
Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
The remedy
Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

Porsche Cars North America, Inc. · up to 98 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

19V115000 · February 20, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
The remedy
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

Porsche Cars North America, Inc. · up to 14,110 vehicles across all model years covered

SUSPENSION:FRONT:SHOCK ABSORBER

19V112000 · February 20, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The remedy
Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA2.

Porsche Cars North America, Inc. · up to 1 vehicles across all model years covered

SEAT BELTS:REAR/OTHER

18V751000 · October 24, 2018

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
The risk
If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
The remedy
Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ09.

Porsche Cars North America, Inc. · up to 415 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 41.

AIR BAGS 11 27%
ELECTRICAL SYSTEM 10 24%
UNKNOWN OR OTHER 9 22%
POWER TRAIN 6 15%
ENGINE 5 12%
EXTERIOR LIGHTING 5 12%
SERVICE BRAKES 5 12%
VEHICLE SPEED CONTROL 4 10%
BACK OVER PREVENTION 3 7%
FORWARD COLLISION AVOIDANCE 3 7%
LANE DEPARTURE 2 5%
STEERING 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 11.

2019 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · 12,000 miles

SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.

NHTSA complaint 11282603. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

105,000 miles

The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

NHTSA complaint 11752100. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The dashboard is peeling up and is unsafe due to airbag being underneath the leather dash. If airbag was to blow it would not function correctly due to dashboard leather peeling. Could potentially injur passenger or not deploy at all.

NHTSA complaint 11750486. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2019 Porsche Cayenne Turbo (EA825 4.0L V8, VIN [XXX]). Vacuum-actuated water pump seal failure caused coolant infiltration of the vacuum system on two separate occasions during the CPO warranty period. The vacuum system on this engine supplies the brake servo (brake booster) — a safety-critical connection documented in Porsche and Audi's own engineering literature for this engine (NHTSA document MC-XXX). First failure: XXX (92,916 miles, RO XXX). Towed in overheating. Technician documented coolant infiltrating vacuum system. Coolant pump replaced. Vacuum lines not inspected or replaced. Vacuum pump not inspected or replaced. PCNA's own ATI 2235.1 (NHTSA MC-XXX) required vacuum line

NHTSA complaint 11747045, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The hybrid cooling system on my 2019 Porsche Cayenne E-Hybrid repeatedly displayed a red dashboard warning while the vehicle was in motion: "Hybrid coolant level too low / Park vehicle safely / Let vehicle cool down." This warning appeared on multiple occasions at speeds of approximately 22 mph, 38–40 mph, and 47 mph, as documented in timestamped photos and videos taken in November 2025. A separate warning in July 2025 read: "Engine cannot be started / Remove charger plug." The warnings indicate a potential thermal management or hybrid cooling system failure. A moving vehicle being instructed to park and cool down presents a safety risk to the driver and others, particularly if the

NHTSA complaint 11745533, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Porsche leather dashboard shrunk and staples pulled out. I was told if the vehicle was in an accident the airbag may not deploy properly. The Porsche dealer looked at it recommend that it be replaced. This is a known manufacturer defect that has been occurring with many of Porsche leather dashboards in different models. The manufacture is not taking responsibility in repairing or recalling this dangerous situation and putting the cost onto the customer. The fact that this is an option they offer as an additional cost on their vehicles , knowing this is a dangerous defect. This alone should automatically issue recall to fix before someone gets seriously injured.

NHTSA complaint 11737919. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The leather dash is peeling irregularly and will not deploy the passenger airbag properly if vehicle is involved in an accident and could result in death of a passenger. Serious problem with Cayenne SUV’s and Porsche refuses to address the problem with multiple complaints from other owners.

NHTSA complaint 11737472. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Porsche Cayenne

Model year Complaints Recalls Deaths
2021 18 5
2020 23 4
2018 13 1
2017 16 2
2016 38 2
2015 13 2
2014 53 3
2013 40 3
2012 27 4
2011 30 3

Other 2019 Porsche models

Every Porsche on this site — 35 vehicles, 142 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst