CSR

Porsche · NHTSA safety record

2019 Porsche Cayenne

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 45 safety complaints about the 2019 Porsche Cayenne with the US government. Of those, 1 describes a crash and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is the air bags, named in 11 complaints, 24% of the total. The typical failure was reported at 12,000 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2019 to September 2026 · How this is counted

What is on file

45 complaints on file

45

Complaints

1

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
AIR BAGS 11 · 24%
UNKNOWN OR OTHER 11 · 24%
ELECTRICAL SYSTEM 10 · 22%
ENGINE 6 · 13%
POWER TRAIN 6 · 13%
EXTERIOR LIGHTING 5 · 11%
SERVICE BRAKES 5 · 11%
BACK OVER PREVENTION 4 · 9%
VEHICLE SPEED CONTROL 4 · 9%
FORWARD COLLISION AVOIDANCE 3 · 7%
LANE DEPARTURE 2 · 4%
STEERING 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 45.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 15.

16 12 8 4
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Porsche Cayenne. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

6 on file

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V896000 · December 19, 2025

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.

Porsche Cars North America, Inc. · up to 172,107 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

19V735000 · October 16, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
The remedy
Porsche will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall is began December 13, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB8. Note: This recall supersedes recall 19V115 and includes vehicles that were previously remedied under that campaign.

Porsche Cars North America, Inc. · up to 44,128 vehicles across all model years covered

VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR

19V111000 · February 21, 2019

The defect
Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
The remedy
Porsche will notify owners, and dealers will update the related software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA0.

Porsche Cars North America, Inc. · up to 98 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

19V115000 · February 20, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
The risk
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
The remedy
Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

Porsche Cars North America, Inc. · up to 14,110 vehicles across all model years covered

SUSPENSION:FRONT:SHOCK ABSORBER

19V112000 · February 20, 2019

The defect
Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The remedy
Porsche will notify the owner, and a dealers will replace the shock absorber forks, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA2.

Porsche Cars North America, Inc. · up to 1 vehicle across all model years covered

SEAT BELTS:REAR/OTHER

18V751000 · October 24, 2018

The defect
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
The risk
If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
The remedy
Porsche will notify owners, and dealers will replace the passenger rear seat belt buckle, free of charge. The recall began November 30, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ09.

Porsche Cars North America, Inc. · up to 415 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

crash · 12,000 miles

SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.

NHTSA complaint 11282603. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Perelli scorpion Verde tires started showing sidewall degradation and pitting in 2003 or earlier – the earliest photos we have are dated 2003. The tires had to be replaced due to the degradation and we requested the tire shop to look into a warranty claim. The tire shop changed hands and we went through four managers and weren’t able to get a clear answer, during that time the tires continued to get worse and pit. We found numerous reports on the Internet of the same tire having a identical issue and believe it is a material defect and safety issue of this tire.

NHTSA complaint 11768000. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The Waste Gate Arm has broken on my 2019 Cayenne. This is a widely known issue with Porsches. Feels like this needs a recall. It is absurd to me that the dealers want to replace the whole turbo unit at $7-9k when a simple weld can fix. I am 6 months out of the 7 year warranty but under the 70k mileage. I am pushing the dealer to work this out. But it is crazy that Porsche isn’t held accountable for a design flaw.

NHTSA complaint 11766561. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Complaint regarding a battery-monitoring/sensor issue, 2019 Porsche Cayenne and Porsche’s subsequent handling of the related repair. On May 22, 2023, at approximately 27,625 miles, my 2019 Porsche Cayenne was serviced by Fox Valley Porsche under Repair Order 103905. While driving a “battery charging warning.” showed, I was very scared. Dealer diagnosed a battery sensor failure and replaced the 12-volt battery. The invoice shows a battery charge of $1,957.87, plus labor. Repair documentation states “WMJ9 — Campaign not required.” I am asking NHTSA to investigate, whether the battery-sensor condition that resulted in my battery being replaced was related to the condition addressed by Porsche

NHTSA complaint 11766002, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

46,000 miles

The contact owns a 2019 Porsche Cayenne. The contact stated that while reversing, the rear-view camera displayed an unknown red warning message. The vehicle was taken to the dealer, but the contact was unsure if the vehicle was inspected. The dealer had not provided a diagnostic test information. The contact was informed that parts were unavailable. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The contact was informed that the parts were unavailable. In addition, the contact was informed that the parts would be available within two

NHTSA complaint 11759710, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

105,000 miles

The contact owns a 2019 Porsche Cayenne. The contact stated that while the vehicle was in reverse(R), the back-over prevention camera failed to provide a rear-view image. The contact received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention); and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 105,000.

NHTSA complaint 11752100. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The dashboard is peeling up and is unsafe due to airbag being underneath the leather dash. If airbag was to blow it would not function correctly due to dashboard leather peeling. Could potentially injur passenger or not deploy at all.

NHTSA complaint 11750486. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Porsche Cayenne

Model year Complaints Recalls Deaths
2025 5 2 —
2021 21 5 —
2020 24 4 —
2018 13 1 —
2017 17 2 —
2016 40 2 —
2015 14 2 —
2014 53 3 —
2013 40 3 —
2012 27 4 —
2011 30 3 —

Other 2019 Porsche models

Macan 21

Complaints on file, same model year.

Every Porsche on this site — 36 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst