2014 Chevrolet Caprice

The defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.

The risk

An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

The remedy

GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.

General Motors LLC · up to 23 vehicles across all model years covered

The defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

The risk

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

The remedy

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

General Motors LLC · up to 124,007 vehicles across all model years covered

The defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

The risk

Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

The remedy

GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

General Motors LLC · up to 4,794 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

80,000 miles

WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.

NHTSA complaint 11351855. Filed by an owner and not verified by NHTSA or by us.

KEY GETS STUCK IGNITION REPEATEDLY. TOOK TO WILLIAMS CHEVROLET MARCH OF 2017, 25,691 MILES. REPLACED IGNITION CYLINDER. IN MARCH OF 2019 THE KEY BEGAN TO GET STUCK AGAIN, 36,579 MILES. REMOVED AND REPLACED LOCK CYLINDER 3/19/2019. WITHIN 2 DAYS THE KEY WAS STICKING AGAIN. ON 3/27/2019 IT WOULD NOT COME OUT AT ALL. BATTERY DRAINED AND CAR WOULD NOT START. THIS HAS HAPPENED REPEATEDLY! I AM DRIVING MY ELDERLY MOTHER AROUND IN THIS CAR AND DO NOT FEEL IT IS RELIABLE NOR SAFE. THE CAR IS STATIONARY AND IN PARK, GATS STUCK ON ACC.

NHTSA complaint 11192229. Filed by an owner and not verified by NHTSA or by us.

47,000 miles

WE CURRENTLY HAVE THREE 2014 CAPRICE PPV VEHICLES THAT HAVE POWER STEERING ISSUES. OUR POLICE OFFICERS HAVE REPORTED THAT THE POWER STEERING INTERMITTENTLY STOPS WORKING BEFORE COMPLETELY FAILING. THREE OF THE FOUR CAPRICE VEHICLES HAVE THE SAME PROBLEM WITHIN TWO WEEKS AND MILEAGE BETWEEN 47K-52K.

NHTSA complaint 10810628. Filed by an owner and not verified by NHTSA or by us.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPRICE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE EMERGENCY EQUIPMENT FRACTURED. THE EQUIPMENT CONSISTS OF LIGHTS, SIREN, RADIO AND MOUNTING SYSTEM WHICH WAS THE OVERALL RELAY SWITCH. THE FAILURE OCCURRED OVER SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN

NHTSA complaint 10701751. Filed by an owner and not verified by NHTSA or by us.

2,747 miles

I PURCHASE THIS VEHICLE ON JANUARY 20, 2015 BUT DIDN'T PICK UP FROM DEALERSHIP UNTIL FEBRUARY 3, 2015, I WAS WAITING FOR THE SEATS COVERING TO BE INSTALLED ALONG WITH THE REMOTE START I ORDERED. I NOTICE ON ABOUT FEBRUARY 10, 2015 THE ENGINE LIGHT CAME ON, I CONTACTED A LOCAL DEALERSHIP CLOSER TO MY HOME THEY CHECK IT ON SATURDAY FEBRUARY 14, 2014 ADVISED ME IT WAS MY REMOTE THAT HAD BEEN PROGRAM WITH THE WRONG CODES, I WOULD NEED TO CALL THE DEALERSHIP WHERE I PURCHASED IT. I DID I CALL I WAS TOLD THAT WAS NOT TRUE BY THE PERSON IN SERVICE. I CALL THE LOCAL DEALERSHIP BACK AND TOOK THE VEHICLE BACK, I EXPLAINED I ALSO SMELL A STRONG SMOKE ALONG WITH THE ENGINE LIGHT BEING ON. THE VEHICLE …

NHTSA complaint 10684128, quoted in part. Filed by an owner and not verified by NHTSA or by us.

10,734 miles

THIS VEHICLE IS ONE OF A FLEET OF SEVEN VEHICLES FOR THE LA GRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE PAST COUPLE OF MONTHS, THE MAJORITY OF THIS FLEET (NOW 6 OF THE 7 CARS) HAVE ALL HAD POWER STEERING FAILURES DURING VEHICLE OPERATION (WHILE MOVING). THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER AND THERE WILL BE A LOSS OF STEERING CONTROL AT WHICH TIME A CRASH WILL OCCUR AND WILL INJURE THE OFFICER AND INNOCENT PERSONS. *TR

NHTSA complaint 10653551. Filed by an owner and not verified by NHTSA or by us.