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Chevrolet · NHTSA safety record

2014 Chevrolet Cheverolet SS

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

51

Complaints

2

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2014 Chevrolet Cheverolet SS have filed 51 safety complaints with NHTSA between April 2014 and February 2026. The most complained-about system is the steering, named in 41 of them (80%). The typical failure was reported at 25,411 miles, the median across the 38 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 51.

STEERING 41 80%
SEAT BELTS 4 8%
AIR BAGS 3 6%
ELECTRICAL SYSTEM 3 6%
ENGINE 2 4%
LANE DEPARTURE 2 4%
SUSPENSION 1 2%
VISIBILITY 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 13.

2014 2016 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · 280 miles

MY NEW SS WAS MODIFIED WITH HAND CONTROLS. I WAS GOING INTO A TURN AT 50MPH AND MY KNEE GOT CAUGHT BEHIND THE HAND CONTROLS NOT ALLOWING ME TO PUSH MY BRAKES IN GOING AROUND A TURN. I HIT THE CURB TAKING OUT TWO TREES THEN HITTING A THIRD TREE TO BRING THE VEHICLE TO A STOP. THE FRONT END OF MY CAR IS NOW GONE WITH THE RADIATOR PUSHED INTO THE ENGINE. THE VEHICLE IS TOTALED AND NO AIR BAGS DEPLOYED AT ALL. NOT EXACTLY SURE WHEN THE ENGINE CUT OFF BUT WHEN I CAME TO A STOP IT WAS NO LONGER RUNNING AND ONSTAR AUTOMATICALLY CAME ON ASKING IF EVERYONE WAS OK SINCE THE VEHICLE HAD BEEN IN A CRASH. LUCKILY ME AND MY FRIEND RIDING ALONG WERE NOT INJURED. *TR

NHTSA complaint 10663142. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash · 25,000 miles

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED A CRASH. THE CONTACT'S VEHICLE STRUCK THE BUMPER OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

NHTSA complaint 10925243. Filed by an owner and not verified by NHTSA or by us.

STEERING

towed · 70,000 miles

The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage

NHTSA complaint 11615981, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 159,000 miles

The contact owns a 2014 Chevrolet SS. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The contact also stated that an insurance claim was denied due to potential mileage roll back. The manufacturer was not notified of the failure. The failure mileage was 159,000. The VIN was not available.

NHTSA complaint 11661189. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: BLIND SPOT DETECTION
Driver side mirror blind spot monitoring system suddenly “steady burns”. Will not light up when another vehicle is in vehicles blind spot. BSM stays on even after the car is off and has been off for prolonged periods of time (30+ minutes) leading to the battery draining. This could lead to the car giving the operator false information about cars appearing in the blindspot

NHTSA complaint 11720839. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The following safety recall was for the same model years and equipment as my 2014 Chevrolet SS for failed detection systems due to water intrusion. GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Date: April 2, 2019 Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion 2013 - 2016 Chevrolet Cruze 2014 - 2015 Chevrolet Impala 2013 - 2017 GMC Acadia Equipped with Side Active Safety-Obstacle Detection Enhanced To: All General Motors Dealers General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Customer Letter

NHTSA complaint 11678464, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Unknown

NHTSA complaint 11636868. Filed by an owner and not verified by NHTSA or by us.

STEERING
Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.

NHTSA complaint 11540478. Filed by an owner and not verified by NHTSA or by us.

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Other 2014 Chevrolet models

Every Chevrolet on this site — 298 vehicles, 747 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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