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Maserati · NHTSA safety record

2014 Maserati Quattroporte

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

3

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2014 Maserati Quattroporte have filed 9 safety complaints with NHTSA between November 2014 and May 2026. The most complained-about system is the body structure, named in 3 of them (33%). The typical failure was reported at 37,000 miles, the median across the 7 complaints that gave an odometer reading.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

18V831000 · November 26, 2018

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2014-2015 Maserati Quattroporte and Ghibli vehicles. During production of the fuel lines, the lines may have been damaged, possibly resulting in a fuel leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Maserati will notify owners, and dealers will replace the fuel line assemblies, free of charge, unless previously repaired under recall 17V-045. The recall began January 15, 2019. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 378. Note: This recall supersedes recall number 17V-045.

Maserati North America, Inc. · up to 6,334 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

17V046000 · January 20, 2017

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
The risk
An electrical short can increase the risk of a fire.
The remedy
Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.

Maserati North America, Inc. · up to 39,381 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

16V424000 · June 10, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2014 Quattroporte and Ghibli vehicles manufactured June 1, 2013, to February 28, 2014. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may mislead owners about which gear the vehicle is in and may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
The risk
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The remedy
Maserati will notify owners, and dealers will perform a software update, free of charge. The remedy software is currently in development. Owners were mailed an interim notification on July 1, 2016. A second notice will be mailed when the software is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 307.

Maserati North America, Inc. · up to 12,631 vehicles across all model years covered

SUSPENSION:REAR

16V264000 · May 2, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2016 Quattroporte and Ghibli vehicles manufactured February 1, 2013, to September 18, 2015. During the assembly process, the rear tie-rod to hub assembly attaching bolt may not have been properly tightened.
The risk
An improperly tightened rear tie-rod to hub carrier assembly attaching bolt may allow the tie-rod to separate from the hub carrier, resulting in a loss of control, increasing the risk of a crash.
The remedy
Maserati will notify owners, and dealers will inspect the left and right rear tie-rod to hub carrier assembly attaching bolts to verify that they are properly tightened, replacing the rear tie-rod to hub carrier assembly as necessary, free of charge. The recall is expected to begin during July 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 303.

Maserati North America, Inc. · up to 26,464 vehicles across all model years covered

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

16V122000 · March 1, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2016 Quattroporte and Ghibli vehicles manufactured February 1, 2013, to November 30, 2015. In the affected vehicles, the driver-side floor mat anchor may break allowing the floor mat to move and get trapped between the accelerator pedal and the vehicle carpet.
The risk
If the floor mat moves and becomes trapped between the accelerator and the vehicle carpet, it may result in very high vehicle speeds, which could cause a crash, serious injury or death.
The remedy
Maserati will notify owners, and dealers will replace the driver-side floor mat and possibly the accelerator pedal cover, free of charge. The recall began April 29, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 301. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

Maserati North America, Inc. · up to 28,235 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

14V654000 · October 17, 2014

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2014-2015 Quattroporte, and Ghibli vehicles manufactured July 23, 2014, to August 7, 2014. The fuel delivery hoses in the vehicles may have been improperly crimped.
The risk
The improper crimp can cause a fuel leak and, in the presence of an ignition source, could result in a fire.
The remedy
Maserati will notify owners, and dealers will replace the entire fuel delivery line, free of charge. The recall began in October 2014. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 256.

Maserati North America, Inc. · up to 139 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

STRUCTURE 3 33%
UNKNOWN OR OTHER 2 22%
AIR BAGS 1 11%
ELECTRICAL SYSTEM 1 11%
ENGINE 1 11%
FUEL/PROPULSION SYSTEM 1 11%
LATCHES/LOCKS/LINKAGES 1 11%
PARKING BRAKE 1 11%
POWER TRAIN 1 11%
SEAT BELTS 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 4.

2014 2020 2026
2014 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · 3,500 miles

I WAS DRIVING ON A 2 LANE STREET (CRAWFORD ST) IN SKOKIE IL, WHEN A CAR GOING THE OPPOSITE DIRECTION CAME INTO OUR LANE HEADING HEAD ON INTO OUR CAR, I TRIED TO PROCEED OVER THE CURB/SIDEWALK INTO THE GRASS INTO SOMEONE'S FRONT LAWN, THE OTHER CAR HIT MY DRIVER DOOR WENT DOWN THE SIDE OF THE CAR WHICH STRAIGHTEN MY VEHICLE OUT FROM THE DIRECTION I WAS GOING. THAT MADE MY CAR GO DIRECTLY INTO PROBABLY A 40' TALL WOODEN LIGHT POLE, WE SNAPPED THE POLE ABOUT 2' ABOVE GROUND LEVEL AND THE POLE WENT UP IN THE AIR AND CAME DOWN ON TOP OFF THE CAR, SMASHED THE SUN ROOF, THE TOP OF THE CAR, THE TRUCK AND BOUNCE OFF THE CAR ONTO THE GROUND ON THE PASSENGER SIDE. I PROCEEDED TO CHECK ON MY WIFE SHE

NHTSA complaint 10660228, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · 37,000 miles

I PURCHASED THE VEHICLE PRE-OWNED TO FIND OUT A YEAR AND HALF LATER IT HAD STRUCTURAL DAMAGE THAT WAS NOT DISCLOSED TO ME UNTIL I HAD A MINOR FENDER BENDER. I HAD BEEN DRIVING AN UNSAFE VEHICLE AND NOW MY INSURANCE CARRIER WANTS TO TOTAL THE IT.

NHTSA complaint 11218712. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

crash · 7 miles

I FINANCE A PREOWN MASERATI IN 2017 FROM CA. IN MARCH 2019 I HAD A MINOR COLLISION AND THE FRONT END OF MY VEHICLE WAS DAMAGE. MY CAR SET AT THE BODY SHOP FOR 1 1/2 MONTH BEFORE THEY TOLD ME IT WAS TOTAL. I WAS APPALLED BECAUSE THE DAMAGE WAS MINOR. AFTER DOING MY INVESTIGATION I FOUND OUT THE CAR HAD PRIOR FRAME DAMAGE DUE TO DEER ACCIDENT. I HAVE THE ESTIMATE FROM PROGRESSIVE SHOWING THE FRAME WAS PULLED. I'M PISSED BECAUSE I LOST MY CAR AND MONEY DUE TO GEICO TOTALING THE CAR. PROGRESSIVE SHOULD'VE DISCLOSE THIS INFORMATION AND I SHOULD BE COMPENSATED FOR MY LOSS. I RECEIVED 14K AFTER I LOSS OVER 35K IN DOWN PAYMENT AND MONTHLY PAYMENT. THIS CAR HAD NO BUSINESS BEING SOLD THEN OR NOW

NHTSA complaint 11324292, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

83,000 miles

The contact owns a 2014 Maserati Quattroporte. The contact stated that while operating the vehicle the transmission would randomly shift into the manual position. Also, while driving the message "Service Parking Brake" had remain displayed. The vehicle was taken to the local dealer who performed a software update but the failures continued to occurred. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 83,000.

NHTSA complaint 11735582. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The Maserati SQ4 car exterior laminated safety glass on the front window shield, the four door side windows and rear window are delaminating from the edges inward. The safety windows are failing on the exterior. I am members of five Facebook Maserati groups and there are many owners that have this issue around the world

NHTSA complaint 11475883. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
THE DOORS WILL NOT LOCK, ONLY DRIVER SIDE WORK. THE UNLOCK FEATURE WORK BUT PRESSING THE REMOTE OR DOOR BUTTON WILL NOT LOCK THE DOOR. THE AUTO DOOR LOCK AFTER STARTING THE VEHICLE DOES NOT WORK EITHER.

NHTSA complaint 11338131. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

44,000 miles

WHILE DRIVING ON A PUBLIC STREET, THE ENGINE BEGAN TO LOSE POWER AND FAILED TO RESPOND TO ACCELERATOR INPUT, EVENTUALLY STALLING. THE TRANSMISSION AND POWER STEERING LOCKED AND THE VEHICLE WOULD NOT RESTART, PRECLUDING TIMELY CLEARANCE OF THE VEHICLE FROM THE STREET WHERE IT WAS PARTIALLY BLOCKING TRAFFIC. AFTER SEVERAL ATTEMPTS TO JUMP START THE VEHICLE, IT RESTARTED; HOWEVER, THE ENGINE LOST POWER AND STALLED AGAIN. SUBSEQUENT ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AT THE DEALERSHIP (MASERATI OF AUSTIN), WHERE IT WAS DETERMINED THAT THE VEHICLE HAD A FAULTY LOW PRESSURE FUEL PUMP (THE V-8 GTS VERSION OF THE MASERATI QUATTROPORTE

NHTSA complaint 11330678, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

64,000 miles

THE VEHICLES INFOTAINMENT CENTER WENT OUT, SEEMINGLY AFTER THE CAR BATTERY WENT DEAD AFTER SITTING AT THE AIRPORT FOR 4 DAYS. I CAN'T OPERATE ANY FUNCTIONS OF THE CAR INCLUDING RADIO, A/C, BACK UP CAMERA ECT.

NHTSA complaint 11310041. Filed by an owner and not verified by NHTSA or by us.

Compare

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Every Maserati on this site — 6 vehicles, 50 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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