CSR

Ford · NHTSA safety record

2015 Ford Fiesta

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

258

Complaints

16

Crashes

0

Fires

24

Injuries

0

Deaths

Owners of the 2015 Ford Fiesta have filed 258 safety complaints with NHTSA between January 2015 and July 2026. The most complained-about system is the power train, named in 104 of them (40%). The typical failure was reported at 49,210 miles, the median across the 178 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (4)

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

23V775000 · November 17, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
The risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
The remedy
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

Ford Motor Company · up to 45,173 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

20V177000 · March 23, 2020

The defect
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Ford Motor Company · up to 288,110 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE

17V209000 · March 27, 2017

The defect
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
The risk
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
The remedy
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Ford Motor Company · up to 208,584 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

15V005000 · January 9, 2015

The defect
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
The risk
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

Ford Motor Company · up to 54,543 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Timing Belt Failure

EA26004

Still open engineering analysis · opened July 31, 2026

the engine, the engine and its cooling

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, ODI investigated a potential failure/degradation of the timing belt that may affect oil pump function resulting in a lack of engine lubrication and potential loss of motive power. The complaints commonly allege a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle is in motion. Some complaints allege that a sudden loss of motive power or engine seizure occurred without warning or prior detectable symptoms. ODI’s analysis supports that this failure can occur without sufficient and advanced warning to the driver that a loss of motive power/engine seizure is imminent. ODI found that the timing belt material may degrade and create debris that clogs the mesh oil pump pick-up screen, resulting in reduced oil pressure in the engine. As additional debris accumulates on the screen, this can progress to a loss of motive power while driving due to a lack of engine lubrication. The failure data provided in response to this investigation revealed an average failure mileage of approximately 70,000 miles, and that 98% of the failures occurred prior to the 150,000 mile timing belt replacement interval per the vehicles’ maintenance schedule. Based on evidence collected via consumer surveys and an engine teardown, failures have occurred despite evidence of proper and routine oil maintenance. The oil pump pick-up screen is not serviceable, so debris accumulation cannot be inspected or manually removed without removing the engine from the vehicle. On June 2, 2026, Ford informed ODI of a non-safety customer satisfaction program for global vehicles with the 1.0L Fox Classic Timing Belt. This program will notify customers globally of a revised maintenance interval for the timing belt, reducing the original 150,000 mile interval down to 100,000 miles/6 years. This customer satisfaction program will also offer reimbursement to eligible customers who previously paid to have their engine repaired or replaced due to a timing belt related issue. Based on NHTSA’s analysis of the data, failure rates, information provided by Ford, preliminary engine teardown analysis, and precedent recalls regarding loss of engine oil pressure with the presence of driver facing warnings, ODI believes there is an unreasonable risk to motor vehicle safety. ODI is opening this Engineering Analysis to perform component-level and vehicle testing. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Timing Belt Failure

PE25020

Closed preliminary evaluation · opened December 18, 2025 · closed July 31, 2026

the engine, the engine and its cooling

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, ODI investigated a potential failure/degradation of the timing belt that may affect oil pump function resulting in a lack of engine lubrication and potential loss of motive power. The complaints commonly allege a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle is in motion. Some complaints allege that a sudden loss of motive power or engine seizure occurred without warning or prior detectable symptoms. ODI’s analysis supports that this failure can occur without sufficient and advanced warning to the driver that a loss of motive power/engine seizure is imminent. ODI found that the timing belt material may degrade and create debris that clogs the mesh oil pump pick-up screen, resulting in reduced oil pressure in the engine. As additional debris accumulates on the screen, this can progress to a loss of motive power while driving due to a lack of engine lubrication. The failure data provided in response to this investigation revealed an average failure mileage of approximately 70,000 miles, and that 98% of the failures occurred prior to the 150,000 mile timing belt replacement interval per the vehicles’ maintenance schedule. Based on evidence collected via consumer surveys and an engine teardown, failures have occurred despite evidence of proper and routine oil maintenance. The oil pump pick-up screen is not serviceable, so debris accumulation cannot be inspected or manually removed without removing the engine from the vehicle. On June 2, 2026, Ford informed ODI of a non-safety customer satisfaction program for global vehicles with the 1.0L Fox Classic Timing Belt. This program will notify customers globally of a revised maintenance interval for the timing belt, reducing the original 150,000 mile interval down to 100,000 miles/6 years. This customer satisfaction program will also offer reimbursement to eligible customers who previously paid to have their engine repaired or replaced due to a timing belt related issue. Based on NHTSA’s analysis of the data, failure rates, information provided by Ford, preliminary engine teardown analysis, and precedent recalls regarding loss of engine oil pressure with the presence of driver facing warnings, ODI believes there is an unreasonable risk to motor vehicle safety. Therefore, this Preliminary Evaluation is being upgraded to an Engineering Analysis (EA26004). During this Engineering Analysis, the agency plans to perform component-level and vehicle testing. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Door Latch Failures

RQ19005

Closed recall query · opened December 19, 2019 · closed February 7, 2022 · led to recall 20V177000

the latches, locks and linkages, the body structure

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 258.

POWER TRAIN 104 40%
ENGINE 69 27%
FUEL/PROPULSION SYSTEM 41 16%
UNKNOWN OR OTHER 36 14%
ELECTRICAL SYSTEM 19 7%
AIR BAGS 14 5%
VEHICLE SPEED CONTROL 13 5%
STRUCTURE 12 5%
SERVICE BRAKES 9 3%
STEERING 8 3%
LATCHES/LOCKS/LINKAGES 6 2%
SUSPENSION 6 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 39.

2015 2019 2026
2015 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

12 injured · crash · 150,000 miles

The contact owns a 2015 Ford Fiesta. The contact stated that while attempting to park the vehicle with his foot on the brake pedal and off the accelerator, the vehicle inadvertently accelerated to an undisclosed speed. As a result, the vehicle crashed into a fence, where it stalled, and the contact was unable to restart it. The air bags did not deploy. The transmission warning light was illuminated on the instrument panel. A police report was filed. 12 individuals suffered injuries, with 7 being transported to the ER and treated for various injuries. The vehicle was inspected by an independent mechanic, who diagnosed a failure with the transmission as well as the transmission control

NHTSA complaint 11525715, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

5 injured · crash · towed · 80,000 miles

I STOPPED AT A RED LIGHT AND WAS REAR ENDED IN AN AUTOMOBILE ACCIDENT AND MY AIR BAGS DIDN'T DEPLOY.

NHTSA complaint 11254586. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 86,000 miles

ON APRIL 11, 2021, THE 2015 FORD FIESTA I WAS DRIVING UNINTENTIONALLY ACCELERATED INTO A COMMERCIAL BUILDING AT A SHOPPING MALL. THE CAR HAD TWO INCIDENTS OF ACCELERATING WHILE APPLYING THE BRAKE PRIOR TO THE FINAL INCIDENT WHERE THE CAR RAN INTO A WALL AND WAS TOTALED. THE CAR HAD NEVER EXHIBITED ANY BRAKING OR ACCELERATION ISSUES BEFORE THIS DAY. THE FIRST INCIDENT, I WAS SLOWING DOWN TO GO OVER A SPEED BUMP. AS I WAS APPLYING THE BRAKE, THE CAR JERKED FORWARD THEN STOPPED. IT DROVE AS NORMAL THROUGH TRAFFIC FOR THE NEXT 8 MILES. I WAS CLOSE TO MY DESTINATION, AS I WAS APPLYING THE BRAKE AT A STOP LIGHT, THE CAR SPED UP AND STOPPED WHEN I PULLED THE EMERGENCY BRAKE. AGAIN, THE CAR DROVE

NHTSA complaint 11415317, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 19,000 miles

TL* THE CONTACT OWNED A 2015 FORD FIESTA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED FROM NECK INJURIES AND A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

NHTSA complaint 10873896. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Car sputters everytime I put gas in it. Sometimes shuts off. It’s every time I put gas. I’m not filling up the gas tank because I notice if I do fill it up. It gives me more problems .. occurring problem

NHTSA complaint 11750704. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 20,000 miles

The contact stated that the vehicle was taken to the dealer for recall repairs; however the issue persisted. After the repairs, while mother was driving on the highway, the vehicle stalled. The clutch became inoperable. The vehicle was towed to the residence. The vehicle was not further diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

NHTSA complaint 11740709. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have taken the vehicle to 2 auto places both have confirmed it has engine failure. It only has 140,000 miles

NHTSA complaint 11734975. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving for couple hours then my oil light came on check engine light came on. Vehicle started to shake very badly. I had to pull over and see what happened. I started the vehicle up again and the oil light and check engine light are still on. I know that these vehicles have the wet belt system on the automatics. But they don't have one for the manual transmission. There should be a recall for these just like the automatics.

NHTSA complaint 11734102. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I was driving on the highway, and my car started shaking. All of the sudden I couldn't push on the gas anymore, and out of the blue a notification popped up on my screen that said "transmission failure, service immediately" and the car fully stopped working. I was forced to coast to the side of the highway, where I ended up in an incredibly dangerous spot. I had to call the cops, have them come so I wouldn't get hit (it was fully night time), and had to wait for a tow truck to come tow me and my car off the side of the highway.

NHTSA complaint 11734158. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
No

NHTSA complaint 11726852. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Fiesta

Model year Complaints Recalls Deaths
2019 96 3
2018 35 0 1
2017 73 0 1
2016 178 0 1
2014 502 7
2013 667 3
2012 616 3
2011 729 3 3

Other 2015 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst