CSR

Ford · NHTSA safety record

2019 Ford Fiesta

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

96

Complaints

13

Crashes

1

Fires

9

Injuries

0

Deaths

Owners of the 2019 Ford Fiesta have filed 96 safety complaints with NHTSA between May 2019 and August 2026. The most complained-about system is back-over prevention, named in 27 of them (28%). The typical failure was reported at 51,000 miles, the median across the 39 complaints that gave an odometer reading.

Complaints more than doubled year on year: 41 in the twelve months to 2026-Q1, against 8 in the twelve before.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V695000 · October 13, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
The risk
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Ford Motor Company · up to 1,448,655 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V951000 · December 20, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
The risk
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Ford Motor Company · up to 30,715 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

19V629000 · August 28, 2019

The defect
Ford Motor Company (Ford) is recalling certain 2019 Fiesta vehicles. The brake calipers may have been manufactured with the incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
The risk
The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will flush the brake fluid and replace the front brake calipers and brake hoses, free of charge. The recall began October 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S27.

Ford Motor Company · up to 2,624 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 96.

BACK OVER PREVENTION 27 28%
POWER TRAIN 21 22%
UNKNOWN OR OTHER 14 15%
ELECTRICAL SYSTEM 10 10%
ENGINE 10 10%
SERVICE BRAKES 9 9%
AIR BAGS 8 8%
VEHICLE SPEED CONTROL 4 4%
FUEL/PROPULSION SYSTEM 3 3%
SERVICE BRAKES, HYDRAULIC 2 2%
STRUCTURE 2 2%
VISIBILITY/WIPER 2 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 34.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

4 injured

Catastrophic Engine Failure due to the manufacturer's recommendation and use of conventional motor oils in the form of Synthetic Blend Motor Oil or Super Premium Motor Oil, a specification WSS-M2C945-B1 , from the 2019 Ford Fiesta Owner Manual. It leaves the driver and occupants stranded in the middle of the road with an inoperable vehicle. Being a small 4 cylinder engine the engine is high revving and produces sludge. Whereas if the manufacturer recommended Full Synthetic oil as the car parts store do as part of the oils usable for that specific model. There would have been no engine failure as occurred with my vehicle on 11/22/2022. No sludge would form in the engine. Because synthetic

NHTSA complaint 11497766, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 30,000 miles

LOST CONTROL OF CAR. FIRST IMPACT WAS A TREE STUMP AS CAR WAS TURNING, HIT TREE STUMP. SHE WENT FORWARD AND HIT HEAD ON STIRRING WHEEL. AIR BAG AT STEERING WHEEL DID NOT INFLATE OR DEPLOY. ONLY SIDE DOOR ON LEFT SIDE FILLED WITH AIR.SECOND IMPACT CAR TILTS OVER THEN AIRBAG ON SIDE DOOR INFLATE. THE CAR WAS IN MOTION, ON A RESIDENTIAL STREET.

NHTSA complaint 11245817. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2019 FORD FIESTA. THE CONTACT'S DAUGHTER WAS DRIVING AT 30 MPH WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN ELECTRICAL POLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED AS WELL AS THE VEHICLE FLIPPED OVER LANDING IN FRONT OF A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S DAUGHTER SUSTAINED HEAD INJURIES DUE TO MAKING CONTACT WITH THE STEERING WHEEL. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO THE CITY'S LOCAL IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY

NHTSA complaint 11257503, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 40,800 miles

The contact owned a 2019 Ford Fiesta. The contact stated that while driving at approximately 55 MPH, a deer simultaneously jumped in front of the vehicle. As a result, the vehicle crashed into the deer. The front driver’s side air bag deployed; however, the front dash air bag failed to deploy. The contact’s wrist, neck, and shoulder were sore. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,800.

NHTSA complaint 11516949. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The backup camera has been malfunctioning for over 5 years. There has been a recall for over 2 years for this issue. The camera image on the dash will flicker, be inverted or not display at all with an error stating "Camera Unavailable". This does not happen every time, but does happen approximately 75% of the time.

NHTSA complaint 11755306. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I have been made aware of this issue in writing by Ford in October 2025. I took my car in for the service to Ford in Palatka, Florida. I was advised that needed parts had not been authorized by the Ford. I was advised that the needed parts are in stock, but to get the problem fixed I would have to pay out of pocket. They advised me to just wait. It should be noted that my reverse camera is out and I am in need of this repair as it is a safety hazard. My camera blinks on and off (sometimes). And other times I turns on, and the image is upside down. I have waited on this recall since October 2025 and we are approaching a year with no resolve. The local dealerships advise me that they can fix

NHTSA complaint 11754893, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Recall remedy unavailable..I am filing a complaint regarding NHTSA Recall Campaign Number 25V695 (Ford Recall 25SA9) for my 2019 Ford Fiesta. The manufacturer has not provided a timely remedy, leaving me with a blank and distorted rearview camera, which severely compromises my rear visibility and creates an immediate safety hazard while backing up. Additionally, screen sometimes fail to load, screen loads and don't function for a long period. Also, experienced a safety lockout over a year ago, where screen displayed an error indicating could not read key and car could not start because the error disabled the car. The issue was not key battery but was some malfunction that was costly to have

NHTSA complaint 11754263, quoted in part. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11750539. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.

NHTSA complaint 11742751. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION

102,000 miles

The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable. The contact stated that the rearview camera image would intermittently display and then appear blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy

NHTSA complaint 11740711, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Fiesta

Model year Complaints Recalls Deaths
2018 35 0 1
2017 73 0 1
2016 178 0 1
2015 258 4
2014 502 7
2013 667 3
2012 616 3
2011 729 3 3

Other 2019 Ford models

Every Ford on this site — 348 vehicles, 1210 recall campaigns and 10 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst