2015 Ford Transit

The defect

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

The risk

Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

The remedy

Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Ford Motor Company · up to 30 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.

The risk

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.

The remedy

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.

Ford Motor Company · up to 293,558 vehicles across all model years covered

The defect

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

New England Wheels · up to 544 vehicles across all model years covered

The defect

Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.

Fenton Mobility Products, Inc. · up to 360 vehicles across all model years covered

The defect

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Mobility Transportation Services · up to 2,080 vehicles across all model years covered

The defect

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

The remedy

Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.

Mobility Specialists, Inc. · up to 4 vehicles across all model years covered

The defect

Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.

Cabot Coach Builders inc DBA Royale · up to 4 vehicles across all model years covered

The defect

Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

Vantage Mobility International, LLC · up to 12 vehicles across all model years covered

The defect

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

TransitWorks · up to 776 vehicles across all model years covered

The defect

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Quality Van Sales, Inc. · up to 471 vehicles across all model years covered

The defect

Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

The risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

The remedy

Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.

Fenton Mobility Products, Inc. · up to 137 vehicles across all model years covered

The defect

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

The risk

If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

The remedy

XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

XL Hybrids INC · up to 174 vehicles across all model years covered

The defect

National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

The risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

The remedy

National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.

National Van Builders, Inc. · up to 475 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

The risk

An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

The remedy

Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Note: This is an expansion of recall 17V-668 (Ford recall 17S34). Ford's number for this recall expansion is 17S34-S1.

Ford Motor Company · up to 25,658 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

The risk

An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

The remedy

Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on February 9, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.

Ford Motor Company · up to 65,206 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

The risk

If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

The remedy

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. Interim notifications informing owners of the safety risk were mailed July 21, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S15.

Ford Motor Company · up to 372,991 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.

The risk

If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.

Ford Motor Company · up to 2,013 vehicles across all model years covered

The defect

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

The risk

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

The remedy

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

New England Wheels · up to 2 vehicles across all model years covered

The defect

National Van Builders, Inc. (National Van) is recalling certain model year 2015 Ford Transit vehicles manufactured July 1, 2015, to October 30, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

The risk

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

The remedy

National Van will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 15, 2016. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon 2016.

National Van Builders, Inc. · up to 2 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.

The risk

A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.

The remedy

Ford will notify owners, and dealers will inspect and re-orient the side curtain air bag assembly, as necessary, free of charge. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S13.

Ford Motor Company · up to 37,066 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.

The risk

An unlatched seat belt increases the risk of injury to the occupant in the event of a crash.

The remedy

Ford will notify owners, and dealers will modify or replace the seat belt buckles, depending on their location in the vehicle, free of charge. The recall began May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S06.

Ford Motor Company · up to 48,990 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured May 1, 2015, to June 26, 2015, and equipped with dual rear wheels. The affected vehicles have a left or right rear axle drive shafts that may fracture, resulting in loss of drive power. Additionally, the vehicle may unexpectedly roll if it is parked without the parking brake applied.

The risk

A loss of drive power or vehicle rollaway after being parked can increase the risk of a vehicle crash.

The remedy

Ford will notify owners, and dealers will replace the left and right axle drive shafts, free of charge. The recall began February 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S37.

Ford Motor Company · up to 1,170 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured March 1, 2015, to April 10, 2015. The affected vehicles may have been built with seat belt assemblies that have seat belt labels that are missing the required belt model and model year and instead state "prototype sample." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies."

The risk

In the event of a safety issue with the affected seat belts, the vehicle owner may not be able to identify the seat belt if the seat belt label does not include a date of manufacturer.

The remedy

Ford has notified the one fleet owner affected, and a Ford representative will travel to the vehicle locations to install a new label that includes all of the required information. There will be no charge for this service. The recall began on June 12, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C05.

Ford Motor Company · up to 49 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured July 28, 2014, to August 7, 2014. In the affected vehicles the fuel filter bracket mounting may detach from the frame cross member over time.

The risk

A separation of the fuel filter from the cross member will disrupt distribution of fuel to the engine, thereby inducing an engine stall. An unexpected engine stall while driving increases the risk of a crash.

The remedy

Ford will notify owners, and dealers will install a reinforcement plate, free of charge. The recall began on December 19, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S23.

Ford Motor Company · up to 89 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 Transit cargo vans without rear seating positions manufactured March 12, 2014, to June 24, 2014 and equipped with windowless sliding doors. The affected vehicles may have been manufactured without the epoxy reinforcement on the windowless sliding doors.

The risk

A sliding door without the epoxy reinforcement has an increased potential of unlatching in certain side impact crashes. A door that unlatches may open, allowing for a vehicle occupant to be ejected in a crash, increasing the risk of injury.

The remedy

Ford will notify owners, and dealers will install a reinforcement plate into the windowless sliding door, free of charge. The recall began in September 22, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S16.

Ford Motor Company · up to 592 vehicles across all model years covered

The defect

Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured April 3, 2014, to May 27, 2014. Brake fluid may leak from the brake hose/caliper junctions at the rear of the vehicle.

The risk

A brake fluid leak may lengthen the distance needed to stop the vehicle. If both of the rear brake junctions leak, there may a complete loss of braking. Either of these scenarios increase the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the sealing washers on both rear brake caliper to brake hose joints, free of charge. The recall began in August 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S15.

Ford Motor Company · up to 1,290 vehicles across all model years covered

Closed audit query · opened April 2, 2018 · closed September 25, 2024

the power train

NHTSA opened this audit query to determine whether Zipcar, Inc. (Zipcar) complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental car company not rent, lease, or sell a recalled vehicle until the safety defect or noncompliance is remedied. 49 U.S.C. § 30120(i). Based on NHTSA’s inquiry, including information provided by Zipcar, NHTSA asserted that, during 2017 and 2018, Zipcar rented certain unremedied recalled vehicles in violation of the Safety Act. In October 2023, NHTSA and Zipcar entered into a Consent Order in which Zipcar agreed to pay a total civil penalty of $300,000. The total civil penalty included a payment of $150,000 as a Non-Deferred Amount. Zipcar also agreed to a sum of $150,000 as an Abeyance Amount, to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order. The requirements of the Consent Order include performance obligations that relate to process improvements to Zipcar’s recall compliance procedures and its training materials. Zipcar agreed to conduct an audit of all Zipcar vehicles with an open recall within 150 days after the Effective Date of the Consent Order. Zipcar also agreed to quarterly meetings with NHTSA staff to discuss the progress of the performance obligations and issues or concerns from either party. This audit query investigation, AQ18001, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Zipcar’s ongoing performance obligations or other legal obligations, and does not represent a determination by NHTSA about Zipcar’s performance under the Consent Order to date.

crash

While driving on the highway, acceleration shuts down and I lose the ability to control speed. I had to coast to the side of the road even though the engine was still running and I was rear-ended. After I shut off the vehicle, it turned on and returned to normal operation. This has happened multiple times. The throttle body was replaced in 2021 at 117,444 miles and is having this issue again now. I have a fleet of Transit vehicles and this has happened on 4 transits from 2015-2018 a total of 6 times now. This is an ongoing issue that Ford needs to address.

NHTSA complaint 11555235. Filed by an owner and not verified by NHTSA or by us.

crash

The front subframe and transmission crossmember on my 2015 Ford Transit have experienced severe, premature structural corrosion, resulting in the metal rotting completely through. The subframe is structurally compromised, brittle, and actively cracking.Safety Risk and Imminent Hazard:The subframe is the load-bearing structural skeleton holding the vehicle's engine, steering assembly, transmission, and suspension components in place. Because the metal has rusted through, there is an imminent risk of complete structural collapse while driving. If the subframe snaps or detaches under load, it will cause an immediate loss of steering control and engine displacement, likely resulting in a …

NHTSA complaint 11741522, quoted in part. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11752174. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11752183. Filed by an owner and not verified by NHTSA or by us.

rear wheels lock up at highway speeds, F-150 is recalled, why is my F-250 not recalled same transmission 6r80. Please help. Thanks

NHTSA complaint 11751607. Filed by an owner and not verified by NHTSA or by us.

Transmission, 6 speed, drops into 2nd gear locks up rear wheels. I was driving at highway speeds and the rear wheels locked up. My van skidded into another lane and almost caused an accident. My van has been down shifting for years but the rear wheels have never locked up. I shifted into neutral quickly to avoid an accident. I do not understand why this vehicle is not included in the recall. Ford has known of this problem and has done nothing for 10 years. I'm lucky my rear end did not blow up. (damage has been done) Ford should be responsible to repair any components that have been damaged from the downshifting and the rear end locking up. This is causing damage to my entire drivetrain. …

NHTSA complaint 11739195, quoted in part. Filed by an owner and not verified by NHTSA or by us.

25,000 miles

The contact owns a 2015 Ford Transit. The contact stated that the vehicle was taken to the dealer to complete a recall related to NHTSA campaign number 19V767000 (Power Train). The vehicle began shaking when put in drive and when idling. A vibration was felt when beginning to drive, but when reaching 15 to 20 mph, the vehicle began shaking harder. The front driveshaft was replaced. The dealer stated that the rear driveshaft needed to be replaced but it is not part of the recall previously mentioned. The vehicle ultimately was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.

NHTSA complaint 11737781. Filed by an owner and not verified by NHTSA or by us.