CSR

Ford · NHTSA safety record

2023 Ford Transit

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 58 safety complaints about the 2023 Ford Transit with the US government. Of those, 2 describe a crash and no death is recorded. 19 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 14 complaints, 24% of the total. The typical failure was reported at 27,230 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2023 to September 2026 · How this is counted

What is on file

58 complaints on file

58

Complaints

2

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 14 · 24%
POWER TRAIN 13 · 22%
BACK OVER PREVENTION 9 · 16%
UNKNOWN OR OTHER 9 · 16%
ENGINE 6 · 10%
STEERING 6 · 10%
WHEELS 4 · 7%
LANE DEPARTURE 3 · 5%
STRUCTURE 3 · 5%
TIRES 3 · 5%
FUEL/PROPULSION SYSTEM 2 · 3%
SERVICE BRAKES 2 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 58.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 20.

24 18 12 6
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Ford Transit. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

19 on file

STRUCTURE:FRAME AND MEMBERS

26V061000 · February 3, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure.
The risk
A loss of drive power or brake failure increases the risk of a crash.
The remedy
Dealers will replace the cross member fasteners, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S04. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 4, 2026.

Ford Motor Company · up to 1,403 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

STEERING

25V623000 · September 18, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles repaired incorrectly under recall numbers 24V226 and 24V591. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.
The risk
Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.
The remedy
Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S95. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 24, 2025.

Ford Motor Company · up to 212 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V442000 · June 27, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
The risk
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Ford Motor Company · up to 200,237 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V339000 · May 23, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V415. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
The remedy
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed June 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C19.

Ford Motor Company · up to 3,506 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V315000 · May 9, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
The risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Ford Motor Company · up to 1,076,138 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V242000 · April 11, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 23V-598. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.

Ford Motor Company · up to 4,625 vehicles across all model years covered

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

25V168000 · March 14, 2025

The defect
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles previously repaired incorrectly under recall number 22V-791. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
The risk
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
The remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.

Ford Motor Company · up to 471 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

24V805000 · October 25, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles previously repaired under recall number 24V-102. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.
The risk
Rear wheel lock-up or separation of the wheel from the axle shaft can result in loss of vehicle control or loss of drive power. In addition, the vehicle may roll in park if the parking brake is not applied. Any of these scenarios can increase the risk of a crash.
The remedy
Dealers will inspect the rear axle shaft bolts, replace incorrect bolts as necessary, and fill the differential fluid if needed, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S67.

Ford Motor Company · up to 1,075 vehicles across all model years covered

STEERING:COLUMN

24V591000 · August 9, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.
The risk
A loss of steering control can increase the risk of a crash.
The remedy
Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.

Ford Motor Company · up to 1,902 vehicles across all model years covered

SEATS

24V552000 · July 24, 2024

The defect
A&J Vans Inc (A&J) is recalling certain 2024 Ford Transit vehicles, equipped with certain GO-ES Space Saver Foldaway Seats. The recliner mechanism may not engage when the seat back is fully reclined.
The risk
The seat back could release when force is applied to the shoulder belt, increasing the risk of injury during a crash.
The remedy
A&J will inspect and repair the seats as necessary, free of charge. Owners may contact A&J customer service at 920-775-9333.

A&J Vans Inc · up to 6 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

24V542000 · July 19, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with a Transit Trail package. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.
The risk
A loss of power steering assist can increase the risk of a crash.
The remedy
Dealers will install a new EPAS ground pigtail kit, free of charge. Owner notification letters were mailed on January 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S46.

Ford Motor Company · up to 1,902 vehicles across all model years covered

TIRES

24V226000 · March 22, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Transit vehicles equipped with the Transit Trail package. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.
The risk
Damaged tires may experience a sudden loss of air pressure or tread separation, causing a loss of vehicle control and increasing the risk of a crash.
The remedy
Dealers will replace the tires, tire placard, and certification label, and also recalibrate the vehicle, free of charge. Owner notification letters were mailed on March 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S21.

Ford Motor Company · up to 1,902 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DRIVESHAFT

24V102000 · February 9, 2024

The defect
Ford Motor Company (Ford) is recalling certain 2023-2024 Ford Transit vehicles. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
The risk
Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
The remedy
Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.

Ford Motor Company · up to 113,320 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

23V598000 · August 25, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.

Ford Motor Company · up to 177,402 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

23V499000 · July 19, 2023

The defect
Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.
The risk
A gasoline leak in the presence of an ignition source may increase the risk of fire.
The remedy
Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

QUALITY VANS · up to 10 vehicles across all model years covered

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

23V122000 · February 24, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
The remedy
Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.

Ford Motor Company · up to 4,804 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

23V071000 · February 10, 2023

The defect
Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles. The fuel tank grade vent valve may not be properly welded to the fuel tank shell, which can result in a fuel leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S04.

Ford Motor Company · up to 1,159 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

22V791000 · October 20, 2022

The defect
Ford Motor Company (Ford) is recalling certain 2022-2023 Transit vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
The risk
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
The remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.

Ford Motor Company · up to 31,339 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN

crash · towed

Rear differential or axle suffered catastrophic failure on highway, causing both rear wheels to lock up and the driveshaft to shear off/separate from the differential housing. Locking rear wheels at 55mph caused the vehicle to lose traction and spin out. Vehicle crossed multiple lanes of interstate highway, colliding with a snow bank facing the wrong direction. Fortunately traffic was light (incident occurred approx. 5:30AM on Sunday) and snow prevented the vehicle from colliding with the median wall. Had the incident occurred at another time or another place, injuries or fatalities would have been considerably more likely. Only advance warning was approx. 5 seconds of loud noise and

NHTSA complaint 11565962, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

REAR VIEW/ 360 camera malfunction. (RECALL) all blue screen/ black screen, and no screen. I was backing up a drive way an damaged my whole right side of my roof. I did not get hurt thank god. Opened up a claim next day with Ford. I have opened 2 claims with FORD. It has been 8 months going back a forth with them. I have had my vehicle inspected at 3 dealerships an had new (camera) installed. I have sent Ford claims department all of my information, Dealerships have sent in all there information. I have gotten an email 3 months ago from Ford claims saying they have never received my information on my vehicle from me or the 3 Dealerships a they have to close the claim. I opened up anther

NHTSA complaint 11585520, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Ford states they are unable to repair this recall #26V061 because the van is lifted, which was a marketing strategy done by Ford on the assembly line. They want the customer to shop dealers and see if anyone can do it. Ford customer service referred problem back to customer

NHTSA complaint 11768010. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Secondary alternator fails to charge lithium battery bank.

NHTSA complaint 11768159. Filed by an owner and not verified by NHTSA or by us.

STEERING
Loss of Power Steering

NHTSA complaint 11760271. Filed by an owner and not verified by NHTSA or by us.

STEERING
Loss of Power Steering

NHTSA complaint 11760275. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The rearview/360-degree camera system on my 2023 Ford Transit 350 continues to fail, resulting in the rearview camera image and/or other camera views becoming unavailable. The vehicle is available for inspection upon request. This is a large passenger van with significant blind areas, and the loss of the rearview camera creates a serious safety concern when backing, parking, or maneuvering around pedestrians, children, vehicles, or other objects. When the system fails, I can place the vehicle in reverse and not have the rear camera image that I depend on to see the area immediately behind the vehicle. This is NOT the first occurrence. The vehicle has been taken to an authorized Ford dealer

NHTSA complaint 11757625, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This is a Ford Palladium Van, year 2024, the secondary alternator charging circuit that Thor has installed has a lot of problems. Specifically, the alternator from Balmar fails and you cannot charge lithium batteries while the van is in motion. The whole point of the secondary alternator is to charge these batteries while in motion. Its a safety issue when traveling with children or pets because battery voltage drops if you have to run AC while in a store or something. You proceed down the road and the battery is not recharged. Next stop you may not be able to run AC at all.

NHTSA complaint 11746224. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Transit

Model year Complaints Recalls Deaths
2026 5 1 —
2024 28 10 —
2022 38 16 —
2021 23 4 —
2020 84 9 —
2019 37 9 —
2018 57 14 —
2017 98 18 —
2016 155 21 1
2015 193 26 9

Other 2023 Ford models

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst