Recall · 25V876000
Rollx Vans recalled 13 models over equipment adaptive/mobility
86
Vehicles covered
13
Models
52
Model years
December 17, 2025
Filed with NHTSA
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
- The defect
- Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
- What it can cause
- An unsecured wheelchair can move during transit, increasing the risk of injury.
- What the dealer does
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup.
| Vehicle | Model years | Safety record |
|---|---|---|
| Chevrolet Express 2500 | 2023 | Not published here |
| Chrysler Pacifica | 2017 to 2025 | 201720182019202020212022202320242025 |
| Chrysler Town and Country | 2011 to 2015 | 20112012201320142015 |
| Chrysler Voyager | 2022 to 2025 | Not published here |
| Dodge Grand Caravan | 2010 to 2020 | 20102011201220132014201520162017201820192020 |
| Ford E-250 | 2011 | Not published here |
| Ford Transit | 2019 to 2025 | 201920202021202220232024 |
| GMC Sierra 1500 | 2025 | 2025 |
| GMC Yukon | 2025 | 2025 |
| Honda Odyssey | 2015 | 2015 |
| Ram Promaster | 2019 to 2025 | 2019202020212022202320242025 |
| Toyota Sienna | 2016 to 2017 | 20162017 |
| Toyota Sienna Hybrid | 2024 to 2025 | 20242025 |
How this campaign compares
At 86 vehicles this is a small campaign: 72% of the 19,201 vehicle recalls with a published size filed from 1995 up to this one are as large or larger. The middle campaign among them covers 470. It covers model years 2010 to 2025, so the oldest vehicles on it were 15 model years old when the defect was reported to NHTSA.
Ford vehicles have been recalled over the equipment adaptive/mobility 99 times before this, most recently in April 2019 as 19V271000. That is not evidence the earlier repair failed.
This site holds the complaint record for 48 of the 52 model years the campaign names. Their owners have filed 13,595 complaints with NHTSA, 11,866 of them before this campaign was filed. 12 of those name the equipment adaptive/mobility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2010, 15 years before this filing.
The vehicles on this campaign carry 84 other recalls published here, the newest being: 26V690000 (seats), 26V621000 (steering), 26V561000 (electronic stability control (esc)), 26V362000 (electrical system).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Rollx Vans with NHTSA on December 17, 2025 as campaign 25V876000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes. Data last checked 2025-12-17.
Independent developer and analyst