CSR

Recall · 25V876000

Rollx Vans recalled 13 models over equipment adaptive/mobility

86

Vehicles covered

13

Models

52

Model years

December 17, 2025

Filed with NHTSA

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What it can cause
An unsecured wheelchair can move during transit, increasing the risk of injury.
What the dealer does
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
ChevroletExpress 25002023Not published here
ChryslerPacifica2017 to 2025201720182019202020212022202320242025
ChryslerTown and Country2011 to 201520112012201320142015
ChryslerVoyager2022 to 2025Not published here
DodgeGrand Caravan2010 to 202020102011201220132014201520162017201820192020
FordE-2502011Not published here
FordTransit2019 to 2025201920202021202220232024
GMCSierra 150020252025
GMCYukon20252025
HondaOdyssey20152015
RamPromaster2019 to 20252019202020212022202320242025
ToyotaSienna2016 to 201720162017
ToyotaSienna Hybrid2024 to 202520242025

How this campaign compares

At 86 vehicles this is a small campaign: 72% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published are as large or larger. The middle campaign on file covers 472. It covers model years 2010 to 2025, so the oldest vehicles on it were 15 model years old when the defect was reported to NHTSA.

Ford vehicles have been recalled over the equipment adaptive/mobility 99 times before this, most recently in April 2019 as 19V271000. That is not evidence the earlier repair failed.

This site holds the complaint record for 47 of the 52 model years the campaign names. Their owners have filed 13,306 complaints with NHTSA, 11,866 of them before this campaign was filed. 11 of those name the equipment adaptive/mobility, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in February 2010, 15 years before this filing.

The vehicles on this campaign carry 82 other recalls published here, the newest being: 26V561000 (electronic stability control (esc)), 26V362000 (electrical system), 26V358000 (air bags), 26V327000 (back over prevention).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Rollx Vans with NHTSA on December 17, 2025 as campaign 25V876000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2025-12-17.
Independent developer and analyst