CSR

Chrysler · NHTSA safety record

2024 Chrysler Pacifica

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

40

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2024 Chrysler Pacifica have filed 40 safety complaints with NHTSA between August 2024 and August 2026. The most complained-about system is the electrical system, named in 12 of them (30%). The typical failure was reported at 15,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

AIR BAGS:FRONTAL

26V358000 · June 2, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Braun Corporation · up to 141 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

26V296000 · May 11, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Braun Corporation · up to 476 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

26V189000 · March 26, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 293,264 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V877000 · December 17, 2025

The defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Vantage Mobility · up to 1,019 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

25V471000 · July 17, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

Chrysler (FCA US, LLC) · up to 21 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

25V302000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 250,651 vehicles across all model years covered

SEATS:BARRIERS

24V888000 · November 25, 2024

The defect
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A seat positioned too close to the air bag can increase the risk of injury during a crash.
The remedy
Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 44 vehicles across all model years covered

TRACTION CONTROL SYSTEM

24V240000 · March 28, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
The risk
An inactive traction control system can increase the risk of a crash.
The remedy
Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

Chrysler (FCA US, LLC) (Stellantis) · up to 26,776 vehicles across all model years covered

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

24V238000 · March 28, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
The risk
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
The remedy
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.

Chrysler (FCA US, LLC) (Stellantis) · up to 223 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

24V199000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) (Stellantis) · up to 38,164 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Transmission fault leading to loss of motive power

PE22008

Closed preliminary evaluation · opened July 22, 2022 · closed March 27, 2024 · led to recall 23V010

the power train

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 40.

ELECTRICAL SYSTEM 12 30%
POWER TRAIN 11 28%
AIR BAGS 9 23%
ENGINE 8 20%
UNKNOWN OR OTHER 8 20%
FORWARD COLLISION AVOIDANCE 4 10%
SERVICE BRAKES 3 8%
SEAT BELTS 2 5%
STEERING 2 5%
STRUCTURE 2 5%
VEHICLE SPEED CONTROL 2 5%
FUEL/PROPULSION SYSTEM 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 18.

2024 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

2 injured · crash · towed

We were rear ended on the highway, the driver seat broke a part came off and the back of the seat went back instead of staying upright. I’m not sure where the vehicle is after we released it to the insurance company on 09-11-24 The driver has back pain and the back of the seat didn’t stay where it should have. I’m not sure we haven’t talked to the dealership just a mechanic. The insurance company had an adjuster look at it and deemed it a total loss. No there was no warnings or any.

NHTSA complaint 11614649. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash · towed

CRASH INFO - 12:50 am, 2024. 2024 Chrysler Pacifica Touring L Components failed: Airbags non-deployed; Steering Control Module; TCS System; Fwd Collision Avoidance & Lane Departure; + Not avail to inspect. Car sold at auction. Obtained Black Box & OBD info. Car owned by EAN Holdings, LLC. - Enterprise RAC. Problem not reproduced, car not drivable after crash. Did not notice any warning lamps, too busy trying to keep car on road. My wife was heading home after some late-night shopping when crash occurred on 2-lane dry & clean asphalt country road. Weather was a cool and clear moonlit night. Posted speed limit 45mph. With her headlights on she could see very well far up ahead & knew her

NHTSA complaint 11692885, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service center because I was closer to home versus the dealer I bought it from. The vehicle is still under warranty and will get looked at. This is a huge frustrating situation.

NHTSA complaint 11755398. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid through the off-ramp and into the rest stop’s parking lot And turned off the ignition and engine for 5 minutes and I started the engine and car allowed me to drive back home . The power tram warning got away that evening when I started my engine . The same problem came back again many times since then. I googled it and found that this is very serious problem which may lead fire .i would like to report

NHTSA complaint 11755549, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could have been a very serious situation with the potential of being rear-ended from high speed traffic. Vehicle has 27,500 miles on the odometer and was driving normally prior to the shutdowns. Chrysler dealer has been notified of the situation, but an appointment is 7-10 days out. No warning lights or messages were noticed.

NHTSA complaint 11751524. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway, 13811 Poway Rd, Poway, CA 92064, for XXX at 7:45 AM specifically because of this airbag safety recall. When we arrived, the dealer first said there was no recall, then later realized there had been a VIN-related mistake. They kept the vehicle. At 10:44 AM, the dealer texted that the vehicle was ready for pickup, but did not clearly disclose that the airbag recall remained unrepaired. Only after we

NHTSA complaint 11748581, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle went to turtle mode 3 separate times at highway speeds forcing a stop. Each time it was towed to the dealer. First two times little was done per the report and was returned. On the third time it has spent 7 weeks for a repair on the transmission not a replacement. The dealer also needed to order a replacement exhaust clamp that took 5 plus days to receive and install. Service department wanted me to take delivery prior to the clamp replacement and I refuse due to safety concerns of CO. Without our AAA membership we would have spent nearly $1000 on those 3 tows.

NHTSA complaint 11744382. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I am a full-time power wheelchair user with Multiple Sclerosis and rely on this 2024 Chrysler Pacifica wheelchair-accessible van as my primary means of transportation. Since purchase, the vehicle has repeatedly experienced dangerous loss-of-power events while being driven. Immediately before the failure occurs, warning beeps sound and multiple warning lights illuminate, including Check Engine, ETC, Park Brake, FCW, ESC, and MIL. After these warnings appear, the vehicle loses acceleration and enters a reduced-power/limp-mode condition. Pressing the accelerator does not result in normal acceleration, creating a serious safety hazard in traffic. Most recently, on June 4, 2026, this occurred

NHTSA complaint 11742297, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler Pacifica

Model year Complaints Recalls Deaths
2026 8 3
2025 24 8
2023 148 14
2022 202 10 1
2021 360 7
2020 164 5
2019 300 7
2018 843 12
2017 1,494 11

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst