CSR

Chrysler · NHTSA safety record

2026 Chrysler Pacifica

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 11 safety complaints about the 2026 Chrysler Pacifica with the US government. Of those, 1 describes a crash, 1 mentions a fire, 1 person was injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 4 complaints, 36% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2025 to September 2026 · How this is counted

What is on file

11 complaints on file

11

Complaints

1

Describe a crash

1

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 4 · 36%
ENGINE 3 · 27%
UNKNOWN OR OTHER 3 · 27%
POWER TRAIN 2 · 18%
AIR BAGS 1 · 9%
FORWARD COLLISION AVOIDANCE 1 · 9%
FUEL/PROPULSION SYSTEM 1 · 9%
PARKING BRAKE 1 · 9%
SEATS 1 · 9%
SERVICE BRAKES 1 · 9%
SERVICE BRAKES, HYDRAULIC 1 · 9%
SUSPENSION 1 · 9%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 11.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 10.

12 9 6 3
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2026 Chrysler PACIFICA, and it is a separate question from what owners report going wrong later.

Test PV N/A FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

ELECTRONIC STABILITY CONTROL (ESC)

26V561000 · September 1, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
The risk
A loss of electronic stability control increases the risk of a crash.
The remedy
Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters are expected to mailed September 29, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.

Chrysler (FCA US, LLC) · up to 2,017 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

26V531000 · August 13, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed beginning September 1, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.

Chrysler (FCA US, LLC) · up to 844,027 vehicles across all model years covered

AIR BAGS:FRONTAL

26V358000 · June 2, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Braun Corporation · up to 141 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

26V296000 · May 11, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Braun Corporation · up to 476 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

26V189000 · March 26, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 293,264 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured

We were stopped for fuel. Prior to fueling we turned off the engine and opened the fuel door, inserting the gas nozzle and then began to pump fuel. While the nozzle was running, a passenger opened the sliding door by pressing the auto open button - and the door slid into the hand of the individual holding the fuel nozzle, crushing his hand between the door and the nozzle - causing the nozzle to dislodge from the filling neck , releasing gasoline all over the driver and j hiring his hand. There is no interlock preventing the door from auto opening while the fuel tank is open - which is a critical design flaw, that can result in injury to the individual fueling and hazardous material spills/

NHTSA complaint 11738286, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

On 8/9/2026, two days after purchasing the aforementioned brand-new vehicle (8/7/2026), the vehicle experienced a fire in the undercarriage below the engine while I was driving with my wife and our [XXX] daughter in the vehicle. While driving in traffic, we noticed a strong smell that appeared to be burning rubber but did not initially realize the vehicle was on fire as the smell dissipated. There were no warnings or other signs of a problem. A Good Samaritan driving a truck observed the situation, turned around, followed us, and flagged us down at a gas station to alert us that our vehicle was on fire. We immediately stopped and inspected the vehicle. We took photographs documenting the

NHTSA complaint 11759603, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

I was traveling on the DC beltway (interstate), it was raining and the temp was in the low 50s. The vehicle in front of me hit their brakes pretty hard. I started braking firmly myself. I heard an alarm sound and I believe the anti-lock braking activated, and the van began automatically braking itself. I was brought to a complete stop on the interstate by the van. The vehicle ahead of me accelerated again and I stepped on the gas to get going again and it wouldn't move. At all. I kept pressing on the gas to get going and the van wouldn't move. Meanwhile traffic behind me is gaining on me and I was rear-ended. After being hit I tried to move it out of the travel lane and it still wouldn't

NHTSA complaint 11752618, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

towed · 1,173 miles

The contact's mother owns a 2026 Chrysler Pacifica. The contact stated that while his mother was driving 30-35 MPH on a well-maintained road, the front passenger's side of the vehicle suddenly lowered, and the driver lost control of the steering wheel, causing the rear passenger's side of the vehicle to strike a curb, and the vehicle was pushed towards the left, near oncoming traffic. The contact stated that the vehicle nearly rolled over prior to coming to a stop. The driver was able to exit the vehicle. A Police Officer arrived at the scene and redirected traffic away from the vehicle, but no Police report was filed. There was no injury sustained. The contact stated that upon meeting his

NHTSA complaint 11690285, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
When driving on freeway the vehicle overheated and engine warning light flashed and had to come to stop at side of freeway. The vehicle had lost its coolant from a rear heater hose connection. The car was towed to dealer and the repair comment was that a part was deformed from mis-assembly (or words to that effect) - rear heater core fitting clip distorted causing hose come of the core. This was an early life failure.

NHTSA complaint 11761848. Filed by an owner and not verified by NHTSA or by us.

SEATS

230 miles

The contact owns a 2026 Chrysler Pacifica. The contact stated that on the day of purchasing the vehicle, the contact tested the electronic motor resistance-sensing system for the third-row seats; however, the seat failed to stop and reverse and continued to move. The contact attempted to stop the seat from moving forward, but the seat overpowered the contact, who then moved out of the way. The vehicle was taken to the dealer, where the automatic seat feature was disabled. The vehicle was not repaired. The manufacturer was notified of the failure but denied the replacement or buyback request. The failure mileage was approximately 230.

NHTSA complaint 11758534. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The contact owns a 2026 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the parts were ordered. The contact stated that parts were ordered two months ago, and the parts had not yet been delivered. The manufacturer was made aware of the issue, and a case was filed. The contact had not experienced a failure.

NHTSA complaint 11751884. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

700 miles

The contact owns a 2026 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while the vehicle was parked, the parking brake independently enabled and caused the battery to drain. Roadside Assistance was contacted. The Roadside Assistance driver recharged the battery. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that both batteries needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact was informed that further diagnostic testing was needed. The vehicle was scheduled for an upcoming

NHTSA complaint 11750060, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler Pacifica

Model year Complaints Recalls Deaths
2025 28 9 —
2024 43 11 —
2023 153 14 —
2022 213 10 1
2021 372 7 —
2020 170 5 —
2019 312 7 —
2018 876 12 —
2017 1,522 11 —

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst