CSR

Chrysler · NHTSA safety record

2023 Chrysler Pacifica

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 153 safety complaints about the 2023 Chrysler Pacifica with the US government. Of those, 3 describe a crash, 1 person was injured and no death is recorded. 14 recall campaigns are open against it.

The most complained-about system is the engine, named in 47 complaints, 31% of the total. The typical failure was reported at 30,000 miles, the median across the 13 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2023 to September 2026 · How this is counted

What is on file

153 complaints on file

153

Complaints

3

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 47 · 31%
ELECTRICAL SYSTEM 42 · 27%
POWER TRAIN 41 · 27%
AIR BAGS 34 · 22%
UNKNOWN OR OTHER 22 · 14%
FUEL/PROPULSION SYSTEM 16 · 10%
STEERING 11 · 7%
SERVICE BRAKES 7 · 5%
VEHICLE SPEED CONTROL 6 · 4%
BACK OVER PREVENTION 5 · 3%
FORWARD COLLISION AVOIDANCE 4 · 3%
LANE DEPARTURE 4 · 3%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 153.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 68.

72 54 36 18
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Chrysler PACIFICA, and it is a separate question from what owners report going wrong later.

Test PV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 11.6%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

14 on file

AIR BAGS:FRONTAL

26V358000 · June 2, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Braun Corporation · up to 141 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

26V327000 · May 21, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Chrysler (FCA US, LLC) · up to 16 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

26V296000 · May 11, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Braun Corporation · up to 476 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

26V189000 · March 26, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 293,264 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V877000 · December 17, 2025

The defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Vantage Mobility · up to 1,019 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

25V388000 · June 12, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Chrysler (FCA US, LLC) · up to 140 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

25V302000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 250,651 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

24V793000 · October 24, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Chrysler (FCA US, LLC) · up to 26 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V436000 · June 13, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Chrysler (FCA US, LLC) · up to 1,033,433 vehicles across all model years covered · fixed by software update

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

24V199000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) (Stellantis) · up to 38,164 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

23V753000 · November 9, 2023

Park outside until repaired

The defect
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Chrysler (FCA US, LLC) · up to 32 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

23V500000 · July 20, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Chrysler (FCA US, LLC) · up to 967 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

23V010000 · January 17, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
The risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Chrysler (FCA US, LLC) · up to 67,117 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of motive power due to an internal wiring connector short.

RQ24004

Still open recall query · opened February 27, 2024

the electrical system

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down.  When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced.  Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010.  To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.

Transmission fault leading to loss of motive power

PE22008

Closed preliminary evaluation · opened July 22, 2022 · closed March 27, 2024 · led to recall 23V010

the power train

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

PARKING BRAKE

1 injured · 80,000 miles

The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driver’s side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to function. The contact attempted to press the START/STOP button to turn off the vehicle but was knocked down by the door and was ran over by the front driver’s side wheel. The contact sustained several fractured ribs, punctured lungs, internal bleeding, bruises to the right shoulder, a wound to the right ankle, and carpal tunnel to both wrists, and cervical disk displacement. Medical

NHTSA complaint 11758632, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

On September 5, 2025 I took my vehicle to be serviced at Earnhardt Dodge in Gilbert AZ. I informed the service attendant that I believed there might be a recall on my air bags. Upon checkout I didn’t see if the recall was serviced among other things and it wasn’t listed as being completed. On [XXX] a deer struck the front of my vehicle while driving at high speeds. The air bags didn’t deploy and the air bag light illuminated after the accident. In October 1st my vehicle was taken to Earnhardt Collison and a diagnostic check was done on my vehicle yet the light or anything else regarding the airbags was not listed in the appraisal after I notified Earnhardt and USAA that the airbag light was

NHTSA complaint 11693008, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · towed · 30,000 miles

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 7 MPH and slowing to park his vehicle, the contact depressed the brake pedal and the vehicle kept moving forward. The contact stated he crashed into the front end of a vehicle parked in front of his vehicle. The contact stated that there was damage to his hood and grill. The contact stated that the police arrived and wrote a report. The contact stated that his vehicle was towed to a collision repair shop. The contact stated that no one was injured. The contact was not sure of any warning lights. The contact stated that the vehicle was repaired. The contact stated that several days ago, the vehicle

NHTSA complaint 11731206, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

Vehicle Year/Make/Model: 2023 Chrysler Pacifica Plug-In HybridVIN Number: [XXX] Current Mileage: 51,607 miles Incident Summary: While attempting to bring the vehicle to a complete stop in front of a Subway restaurant in Old Town, the vehicle failed to decelerate upon braking. Instead, it lunged forward unexpectedly without driver input and collided with the building structure. The check engine light did not illuminate until after the collision occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11743677. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Rear trunk gets disabled after 10 minutes and will not open/close by remote or electrical rear switch causing a child or van camping issue. It has to forced physically by pulling it down and can't be done by short people. While van camping and adult or child cant open the trunk

NHTSA complaint 11768185. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my crashing into another car no less than 4 times. Though this car has been ADAS scanned (3 times) with appropriate scanners, no codes are detected. It has been “calibrated” by a body shop recommended by the dealer where I was assured it was “working.” It is not. I’ve taken it to an iCar certified ADAS cal facility and was told it all checks out, there’s nothing they can do for me.

NHTSA complaint 11762247, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for approximately 5 miles, while the car was in motion, the message returned to "Stop Safely - Vehicle Will Shut Off Soon." The van was pulled over and turned off and cycled back on in an attempt to clear the warning as it was less than 2 miles to go until home. The message cleared and was able to be driven the rest of the way home. It currently has a yellow, illuminated powertrain

NHTSA complaint 11759567, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
While driving at highway speeds, my 2023 Chrysler Pacifica Hybrid suddenly lost all propulsion power. A turtle icon appeared on the dashboard cluster, and the vehicle stalled, creating a severe safety hazard on an active highway. Chrysler Care previously stated my VIN is not included in the 03A recall (NHTSA Campaign 23V010000) for internal transmission short-circuits. However, my vehicle has experienced the exact software limp-mode shutdown and mechanical failure described in that campaign. The manufacturer must expand this recall to cover later 2023 production batches before a fatal accident occurs. My husband and 4 children were stranded in the left lane with no time to move over on a

NHTSA complaint 11758354, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle experienced a sudden, catastrophic loss of motive power while driving in active traffic due to a severe hybrid powertrain malfunction. Immediately prior to the failure, the dashboard displayed a critical warning message: "Stop Safely – Vehicle will shut off soon." The vehicle then lost all propulsion, leaving it completely disabled and forcing an emergency maneuver to the shoulder. This dangerous stalling event occurred twice. The safety of my family was put at extreme risk as we were trapped in a dead vehicle in active traffic lanes, creating a severe rear-end collision hazard. The malfunctioning system involves the hybrid propulsion system, specifically the Hybrid Control

NHTSA complaint 11755509, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler Pacifica

Model year Complaints Recalls Deaths
2026 11 5 —
2025 28 9 —
2024 43 11 —
2022 213 10 1
2021 372 7 —
2020 170 5 —
2019 312 7 —
2018 876 12 —
2017 1,522 11 —

Other 2023 Chrysler models

Pacifica Plug-IN Hybrid 40

Complaints on file, same model year.

Every Chrysler on this site — 49 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst