CSR

Chrysler · NHTSA safety record

2025 Chrysler Pacifica

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

24

Complaints

3

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 Chrysler Pacifica have filed 24 safety complaints with NHTSA between March 2025 and August 2026. The most complained-about system is the air bags, named in 6 of them (25%). The typical failure was reported at 24,500 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 8 recalls covering this vehicle.

Recalls (8)

AIR BAGS:FRONTAL

26V358000 · June 2, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
The risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
The remedy
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Braun Corporation · up to 141 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

26V296000 · May 11, 2026

The defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Braun Corporation · up to 476 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

26V189000 · March 26, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 293,264 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V877000 · December 17, 2025

The defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Vantage Mobility · up to 1,019 vehicles across all model years covered

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

25V573000 · September 4, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 985 vehicles across all model years covered

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

25V471000 · July 17, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

Chrysler (FCA US, LLC) · up to 21 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

25V302000 · May 8, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
The remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Chrysler (FCA US, LLC) · up to 250,651 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 24.

AIR BAGS 6 25%
ENGINE 5 21%
FORWARD COLLISION AVOIDANCE 5 21%
VEHICLE SPEED CONTROL 5 21%
FUEL/PROPULSION SYSTEM 3 13%
POWER TRAIN 3 13%
SERVICE BRAKES 2 8%
UNKNOWN OR OTHER 2 8%
ELECTRICAL SYSTEM 1 4%
SEATS 1 4%
SERVICE BRAKES, HYDRAULIC 1 4%
STRUCTURE 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 14.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

crash · towed

My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving the engine was showing it was going 30-40 mph. No airbags were deployed. I received a Luckily the only injury was my daughter's sprained wrist. The entire front end of the vehicle has been replaced, including the frame, and yet no airbags were deployed. I did receive and ABS failure alert on my

NHTSA complaint 11689113, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

crash · 26,000 miles

The contact rented a 2025 Chrysler Pacifica. While the contact's husband was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop. The vehicle was driven to the residence. The contact stated that several days later, the failure reoccurred. The contact stated that while the husband was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's husband depressed the brake pedal to the floorboard while attempting to stop the vehicle. The rented vehicle crashed into the rear of the vehicle that was in front of the rented vehicle before coming to a complete stop. No warning lights

NHTSA complaint 11744597, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash

We were at a complete stop waiting for traffic to go, I had my foot on the brake pedal and the car lunge/revved up and hit the car in front of me. This is the 3rd time this has happened. The first time we were advised it was probably the front-end sensor that were probably covered with ice. We were advised they are very sensitive. The 2nd time it was winter still, so we took the car through the car wash to make sure no ice was built up. We did not get in an accident because traffic started to move. We took the vehicle to the dealership, and they could not find anything wrong with it. Chrysler Corp got involved and they sent a 3rd party to check the van and black box. They advised nothing

NHTSA complaint 11748855, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

towed · 23,000 miles

The contact rented a 2025 Chrysler Pacifica. The contact stated that while driving approximately 65 MPH with the adaptive cruise control mode activated, the message "Adaptive Cruise Control Off" was displayed, and the vehicle suddenly experienced unintended acceleration. The contact stated that the vehicle exceeded 100 MPH and failed to decelerate upon depressing the brake pedal. The contact stated that the vehicle speed continued to increase, nearly causing the vehicle to crash into a semi-truck. The contact was able to drive onto the shoulder of the road, where the contact shifted to neutral(N), and the vehicle stopped. The vehicle was later towed to the rental car facility. The

NHTSA complaint 11672758, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
On Saturday July 25th, while driving at 70 mph on the highway, my van lost the ability to accelerate or maintain velocity. There was no warning or indication that this was going to happen. There was a beep and the screen flashed to a screen that said to pull over immediately and safely. Surprised and scared, I had to cut across 3 lanes of traffic while losing velocity cutting off a tractor trailer because my velocity dropped quickly. After restarting, the vehicle ran normally. I drove in the slow lane for a mile an it happened again. I was able to get the vehicle off the highway and drive slowly and safely on backroads to get the van to a Ourisman Chrysler in Clarksville, MD. The check

NHTSA complaint 11754164, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Manufacturer and dealer failed to remediate safety recall after seven weeks under the pretense that the dealer is not authorized to order more than 2 parts every 7 days. But I am not aware of a federal, state, nor county regulation establishing such restriction. The restriction thus seems to be self-imposed and therefore under the control of the manufacturer.

NHTSA complaint 11752495. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My local dealer, Dan Deery Motors, Waterloo, Iowa, said these airbag repairs are on a waiting list which is now over a year out! Which means I'll be driving with faulty airbags for at least a year! This is simply not acceptable! Is it?

NHTSA complaint 11746165. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My Chrysler Pacifica was parked in my driveway, and I went out and heard a large boom and my panoramic sunroof shattered. This is a known problem with panoramic sunroofs especially Chrysler. The weather was warm and sunny. This is a no impact incident and a safety related glass failure. I have several photos and am waiting for the Dealer and Chrysler customer care to open today.

NHTSA complaint 11744093. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Chrysler Pacifica

Model year Complaints Recalls Deaths
2026 8 3
2024 40 11
2023 148 14
2022 202 10 1
2021 360 7
2020 164 5
2019 300 7
2018 843 12
2017 1,494 11

Every Chrysler on this site — 49 vehicles, 207 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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