CSR

Recall · 24V199000

Chrysler (FCA US, LLC) recalled 12 models over air bags

38,164

Vehicles covered

12

Models

21

Model years

March 14, 2024

Filed with NHTSA

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What it can cause
An air bag that does not deploy in a crash can increase the risk of injury.
What the dealer does
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
ChryslerPacifica2023 to 202420232024
ChryslerVoyager2023Not published here
JeepGladiator20232023
JeepGrand Cherokee20232023
JeepGrand Wagoneer2023 to 202420232024
JeepWagoneer2023 to 202420232024
JeepWrangler2023 to 202420232024
Ram15002023 to 202420232024
Ram25002023 to 202420232024
Ram35002023 to 202420232024
Ram45002023 to 2024Not published here
Ram55002023 to 2024Not published here

How this campaign compares

At 38,164 vehicles this is a bigger campaign than 87% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2023 to 2024, so the oldest vehicles on it were one model year old when the defect was reported to NHTSA.

Jeep vehicles have been recalled over the air bags 28 times before this, most recently in November 2021 as 21V873000. That is not evidence the earlier repair failed.

This site holds the complaint record for 16 of the 21 model years the campaign names. Their owners have filed 2,298 complaints with NHTSA, 225 of them before this campaign was filed. 88 of those name the air bags, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in October 2022, 1 year before this filing.

The vehicles on this campaign carry 71 other recalls published here, the newest being: 26V584000 (structure), 26V562000 (suspension), 26V559000 (tires), 26V495000 (seat belts).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Chrysler (FCA US, LLC) (Stellantis) with NHTSA on March 14, 2024 as campaign 24V199000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-03-14.
Independent developer and analyst