Recall · 21V873000
Chrysler recalled 3 models over air bags
99,255
Vehicles covered
3
Models
3
Model years
November 10, 2021
Filed with NHTSA
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- The defect
- Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
- What it can cause
- Disabled air bags can increase the risk of injury to occupants in a crash.
- What the dealer does
- Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
- NHTSA's note
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.
Which vehicles
A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .
How this campaign compares
At 99,255 vehicles this is a bigger campaign than 92% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2021 to 2022, and the defect was reported to NHTSA in 2021, at or before the oldest model year it covers — as current as a recall gets.
Jeep vehicles have been recalled over the air bags 27 times before this, most recently in June 2019 as 19V449000. That is not evidence the earlier repair failed.
This site holds the complaint record for all 3 model years the campaign names. Their owners have filed 657 complaints with NHTSA, 19 of them before this campaign was filed. 25 of those name the air bags, the system this recall is about — a count of complaints, not of this defect.
The vehicles on this campaign carry 17 other recalls published here, the newest being: 26V584000 (structure), 25V642000 (structure), 25V593000 (structure), 24V436000 (back over prevention).
Check your own car
A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.
Filed by Chrysler (FCA US, LLC) with NHTSA on November 10, 2021 as campaign 21V873000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.
Compiled and maintained by guarledes . Data last checked 2021-11-10.
Independent developer and analyst