CSR

Jeep · NHTSA safety record

2023 Jeep Grand Wagoneer

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 49 safety complaints about the 2023 Jeep Grand Wagoneer with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. 8 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 17 complaints, 35% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

49 complaints on file

49

Complaints

2

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 17 · 35%
ENGINE 14 · 29%
FORWARD COLLISION AVOIDANCE 10 · 20%
UNKNOWN OR OTHER 8 · 16%
SEATS 6 · 12%
STEERING 5 · 10%
LANE DEPARTURE 4 · 8%
SERVICE BRAKES 4 · 8%
SUSPENSION 4 · 8%
ENGINE AND ENGINE COOLING 2 · 4%
POWER TRAIN 2 · 4%
SEAT BELTS 2 · 4%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 49.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 17.

20 15 10 5
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2023 Jeep Grand Wagoneer. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

8 on file

STRUCTURE:BODY:ROOF AND PILLARS

26V584000 · September 10, 2026

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer, 2022-2026 Jeep Grand Wagoneer, 2023-2025 Jeep Wagoneer L, and 2023-2026 Jeep Grand Wagoneer L vehicles. The pivot bolts for the roof rack crossbars may not have been tightened properly, allowing them to detach.
The risk
Detached roof rack crossbars can create a road hazard, increasing the risk of a crash.
The remedy
Dealers will replace the roof rack crossbar pivot bolts, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed October 8, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 81D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 17, 2026.

Chrysler (FCA US, LLC) · up to 97,349 vehicles across all model years covered

STRUCTURE:EXTERIOR TRIM

25V642000 · September 25, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
The risk
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.

Chrysler (FCA US, LLC) · up to 123,396 vehicles across all model years covered

STRUCTURE:EXTERIOR TRIM

25V593000 · September 11, 2025

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
The risk
Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

Chrysler (FCA US, LLC) · up to 163,735 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V436000 · June 13, 2024

The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Chrysler (FCA US, LLC) · up to 1,033,433 vehicles across all model years covered · fixed by software update

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

24V199000 · March 14, 2024

The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) (Stellantis) · up to 38,164 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

23V716000 · October 26, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
The risk
An unfastened seat belt may increase the risk of injury to occupants during a crash.
The remedy
Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.

Chrysler (FCA US, LLC) · up to 97,066 vehicles across all model years covered

BACK OVER PREVENTION:DISPLAY FUNCTION

23V577000 · August 14, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
The remedy
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Chrysler (FCA US, LLC) · up to 162,713 vehicles across all model years covered

STRUCTURE:BODY:ROOF AND PILLARS

23V545000 · August 3, 2023

The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
The risk
A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.
The remedy
Dealers will inspect and reseat or replace the trim pieces as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 76A.

Chrysler (FCA US, LLC) · up to 44,708 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

1 injured

On October 20, 2025, at approximately 2:00 PM, while driving on the highway to pick up my children from school, the driver-side back cushion (airbag/cushion system) in my seat unexpectedly deployed or inflated with significant force, striking my back. The impact was strong enough to leave a visible mark, which I have documented with photographs. As a result, I experienced immediate back pain and was at serious risk of losing control of the vehicle due to the sudden and forceful nature of the incident. I immediately contacted my doctor’s office following the incident. My physician confirmed that the injury was consistent with trauma caused by the seat mechanism. I then contacted the

NHTSA complaint 11694712, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING

crash

We brought this Brand-new Wagoneer on April 19th, 2023, since then we've been having a lot of issues with the vehicle, On August 7th, the electrical system failed we took it to the dealer, and they upgraded for us. Again, 3 weeks later while I was driving home from Sam's club, the power steering light keeps flashing, I had trouble with the wheels i pulled to the side turned off the car for 5 minutes then light went off and I was able to drive again. Few days ago, on October 16th the vehicle electrical system shut off again, none of the buttons inside the vehicle works, the screen went off completely. I was too busy at work that day and did not have time to drop off the vehicle. On Wednesday

NHTSA complaint 11551335, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

crash

A power failure inside the vehicle causing it to crash at a gas station it's been in a shop for almost 3 months now while we are paying almost 2k a month for the loan, we asked Jeep to cancel the contract and give us our money back they refuse since we had so many problems since we brought that brand new vehicle. We need help from your organization now.

NHTSA complaint 11564894. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

towed · 5,994 miles

The contact owns a 2023 Jeep Grand Wagoneer. The contact stated while driving 75 MPH on a road trip, the vehicle made an abnormal beeping sound, failed to accelerate while depressing the accelerator pedal, and lost motive power. The messages "Power Steering Service Required" and "Electronic Stability Control Service Required" were displayed. Additionally, the check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was it diagnosed that the pistons had failed, and the engine needed to be replaced. Additionally, the dealer diagnosed the vehicle and

NHTSA complaint 11536090, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My 2023 Jeep Grand Wagoneer has experienced recurring electrical/electronic failures since shortly after purchase on August 5, 2023. I first reported an electronic issue to Stellantis September 5, 2023. Problems began under warranty and continued despite software updates, module reprogramming, and replacement of an internally failed radio. Reported problems include: • Intermittent backup-camera failures • False obstacle detection and repeated/constant parking-sensor alarms • Service Electronic Stability Control warnings • Recurring 4WD/drivetrain warnings and problems • Transfer-case shift-motor electrical connection requiring repair • Quadra-Lift failing to consistently raise/lower

NHTSA complaint 11768128, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I had to call the fire department because my the auxiliary battery in my Jeep had overheated creating a sulfur-like smell in my garage and eventually into my home. The fire dept recorded the aux battery temp over 200 degrees and the main battery was almost 150 degrees after sitting idle in the garage for over 5 hours and had only drove twice that day for no more than 20 minutes each time. I purchased the vehicle in May of 2023, I believe in Oct of 2023 the dealership had to replace the aux battery, now Aug of 2026 the aux battery failed again overheating and causing the main battery to swell and fail. The dealership was horrible about diagnosing the issue with no real answer and telling me

NHTSA complaint 11764714, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
The lumbar support in the drivers seat over inflates and balloons out past the point it should inflate and creates an uncomfortable and hazardous sitting position while driving. Ref# 11725438

NHTSA complaint 11764540. Filed by an owner and not verified by NHTSA or by us.

STEERING
While starting to turn through an intersection after a red light the vehicle stalled in the center of said intersection. After turning the vehicle fully off and restarting the dash lights for a steering malfunction illuminated. The vehicle was difficult to steer but was drivable. After several on of cycles the steering was easier. We made an appointment and took it to the dealer. The dealer found the steering rack to have an "internal" fault and was unsafe to drive. The vehicle died in the center of a busy intersection. We could have been hit because the turn lest arrow ended and oncoming cars had the green light. We got the vehicle back about 9 weeks later. The steering rack had been

NHTSA complaint 11759339, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
My 2023 Jeep Grand Wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctions. The liftgate repeatedly failed to open, failed to close properly, and exhibited intermittent malfunctions. These defects were repeatedly reproduced and confirmed by the dealer, and Wagoneer engineering was consulted to diagnose and repair the vehicle. The defects have not been permanently

NHTSA complaint 11749227, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:INTERIOR PANELS:SUN VISOR
While driving on the interstate, attempted to move the driver’s side sun visor to block sunlight from coming in driver’s side window. The sun visor became dislodged from the ceiling and was dangling by the wires that go to the lighted mirror. Was unsuccessful at simply restoring it to its correct position. Had to hold the sun visor by hand until I could pull off the road. After searching this problem online, I found that this is a common failure because of a known, and for some reason not recalled yet, defect in the design of the sun visor pivot point. In my opinion this is a serious safety issue and should be recalled to get this problem for all of these cars resolved.

NHTSA complaint 11744143. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Jeep Grand Wagoneer

Model year Complaints Recalls Deaths
2024 34 8 —
2022 61 9 —

Other 2023 Jeep models

Every Jeep on this site — 108 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst