CSR

Toyota · NHTSA safety record

2016 Toyota Sienna

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

75

Complaints

7

Crashes

1

Fires

6

Injuries

0

Deaths

Owners of the 2016 Toyota Sienna have filed 75 safety complaints with NHTSA between May 2016 and August 2025. The most complained-about system is the body structure, named in 26 of them (35%). The typical failure was reported at 18,000 miles, the median across the 38 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

25V876000 · December 17, 2025

The defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
The risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
The remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

19V553000 · July 25, 2019

The defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
The risk
The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
The remedy
Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Vantage Mobility International, LLC · up to 303 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

19V410000 · June 4, 2019

The defect
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
The risk
The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
The remedy
Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 705 vehicles across all model years covered

STRUCTURE:BODY:DOOR

16V858000 · November 29, 2016

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
The risk
If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
The remedy
Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

Toyota Motor Engineering & Manufacturing · up to 744,437 vehicles across all model years covered

SEAT BELTS:FRONT

16V197000 · April 7, 2016

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota Sienna vehicles manufactured February 15, 2016, to February 19, 2016. In the affected vehicles, incorrect front seat belt height adjusters may have been installed. During a crash, this incorrect height adjuster may contact the B-pillar and tear or separate.
The risk
Failure and detachment of seat belt height adjuster would result in the occupant not being properly restrained in a crash, increasing their risk of injury.
The remedy
Toyota will notify owners, and dealers will replace the front seat belt height adjusters, free of charge. The recall began on April 29, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G0H.

Toyota Motor Engineering & Manufacturing · up to 234 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 75.

STRUCTURE 26 35%
UNKNOWN OR OTHER 14 19%
ELECTRICAL SYSTEM 9 12%
SEAT BELTS 6 8%
AIR BAGS 5 7%
WHEELS 5 7%
ENGINE 4 5%
EXTERIOR LIGHTING 4 5%
LATCHES/LOCKS/LINKAGES 4 5%
STEERING 4 5%
POWER TRAIN 3 4%
VISIBILITY/WIPER 3 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 38.

2016 2017 2025
2016 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

3 injured · 10 miles

RIGHT SIDE PASSENGER DOOR, OPENED BY ITSELF WHILE DRIVING. MY JIDS WERE SEATED ON THE BACK WITH GRANDMA. DOOR ALSO, CLOSES BY ITSELF HURTING THE PASSENGER WHO IS TRYING TO GET INTO. IT HURT SEVERAL TIMES MY 8YR OLD DAUGHTER, MY 11 YR OLD BOY AND GRANDMA. EVEN CLOSES WHEN YOU ARE PUTTING STUFF IN THE PASSENGER SIDE.

NHTSA complaint 11000200. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 9,000 miles

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT WAS NOT ABLE TO STOP THE VEHICLE AND THE ELECTRONIC BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT CRASHED INTO A ROAD SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

NHTSA complaint 10910205. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 28,000 miles

I HAD CAR ACCIDENT TODAY AND GOT HI MY LEFT FRONT WND REALLY GOOD AND THE POLICE SEEN MY CAR'S AIR BAG DID NOT GO OFF-IT DIDN'T SHOWS UP.MY FACE GOT HITTED BY STEERING WHEEL.I WAS DRIVING ON CITY OF PUYALLUP WASHINGTON RUNNING 25-35MILES AN HOUR WHEN THE VEHICLE BEHIND ME TOOK OVER IN FRONT OF ME TO CHANGE LANE TO THE LEFT.IT WAS A BIG IMPACT TO MAKE ME TURNED AND BOUNCED AWAY TO RIGHT SIDE.

NHTSA complaint 11156694. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.

NHTSA complaint 11506720. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Our van has recently been having issues with the sliding doors. It has occurred while driving and the warning light as well as the warning for a door open, and the door lights have came on. Right before this occurs you can hear a click sound from the sliding door behind the driver's side as well as when you close the door, you can hear a strange sound when it closes, unlike the passenger side sliding door.

NHTSA complaint 11679778. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.

NHTSA complaint 11656702. Filed by an owner and not verified by NHTSA or by us.

WHEELS
Excessive outer wear on front tires

NHTSA complaint 11653088. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

70,000 miles

The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage

NHTSA complaint 11640664, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious

NHTSA complaint 11571331, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed

A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.

NHTSA complaint 11527575. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Sienna

Model year Complaints Recalls Deaths
2020 36 2
2019 45 7
2018 69 7
2017 152 10
2015 229 6
2014 162 6
2013 183 6
2012 247 9
2011 611 14
2010 172 8 1

Other 2016 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst