CSR

Toyota · NHTSA safety record

2016 Toyota Tacoma

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

323

Complaints

4

Crashes

4

Fires

1

Injuries

0

Deaths

Owners of the 2016 Toyota Tacoma have filed 323 safety complaints with NHTSA between December 2015 and July 2026. The most complained-about system is the power train, named in 136 of them (42%). The typical failure was reported at 15,000 miles, the median across the 189 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

17V425000 · July 3, 2017

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
The risk
If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
The remedy
SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.

Southeast Toyota Distributors, LLC · up to 3,547 vehicles across all model years covered

ENGINE

17V356000 · June 1, 2017

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles equipped with a six-cylinder engine. The affected vehicles have a crank position sensor that may malfunction, potentially resulting in an engine stall.
The risk
An engine stall may increase the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the crank position sensor with an improved design, free of charge. The recall began July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0H.

Toyota Motor Engineering & Manufacturing · up to 31,824 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

17V285000 · April 27, 2017

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2017 Tacoma vehicles. Oil may leak from the area where the rear differential carrier is assembled to rear axle housing.
The risk
If the vehicle is operated with an insufficient amount of oil in the rear differential, the differential may seize and cause a loss of control, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will inspect the rear differential for oil leakage. Based on the inspection, dealers will either tightening the fastening nuts or replace the fastening nuts and gasket. If the rear differential components are damaged, the rear differential carrier assembly will be replaced. The repairs will be performed free of charge. The recall June 19, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0G.

Toyota Motor Engineering & Manufacturing · up to 227,732 vehicles across all model years covered

AIR BAGS:KNEE BOLSTER

15V656000 · October 14, 2015

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Tacoma trucks manufactured August 20, 2015, to September 10, 2015. In the affected vehicles, incorrect bolts were used to install the driver's knee air bag module.
The risk
The incorrect bolts may loosen over time and affect the performance of the driver's knee air bag, increasing the risk of driver injury during a crash that necessitates deployment of the air bags.
The remedy
Toyota will notify owners, and dealers will install the correct driver's knee air bag module mounting bolts, free of charge. The recall began on November 19, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is F0T.

Toyota Motor Engineering & Manufacturing · up to 306 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 323.

POWER TRAIN 136 42%
UNKNOWN OR OTHER 50 15%
ENGINE 47 15%
ELECTRICAL SYSTEM 36 11%
SEATS 22 7%
STRUCTURE 22 7%
SERVICE BRAKES 18 6%
EXTERIOR LIGHTING 17 5%
FUEL/PROPULSION SYSTEM 14 4%
SUSPENSION 14 4%
VEHICLE SPEED CONTROL 10 3%
VISIBILITY/WIPER 9 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 105.

2015 2017 2026
2015 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured

Recent in December wife said there’s a musty odor in truck. While vacuuming carpet on Friday 1/6/23 water came to surface. Searched everywhere for leak and found the 2 vents behind back seats had bad gaskets and leaking bad. After getting access under carpet, passenger side was dry but growing mold and drivers side is holding slimy water. The back seats are a little higher and we’re dry but signs of mold as well. These vents pop out through the cab outward but the bed has to be removed to replace them. I used silicone to seal from inside to stop water intrusion. Dealership no help, report and claim filed with Toyota corporate, insurance company and waiting for response. During the holidays,

NHTSA complaint 11500806, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

fire · 36,000 miles

TL* THE CONTACT OWNS A 2016 TOYOTA TACOMA. WHILE OPERATING THE VEHICLE WITH THE DRIVER'S SEAT HEATER IN THE ON POSITION, THE HEATER FAILED TO OPERATE. UPON INSPECTION, IT WAS DISCOVERED THAT THE ELECTRICAL MODULE FOR THE HEATED SEAT HAD MALFUNCTIONED AND MELTED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE BE TAKEN TO THE LOCAL DEALER (SUMMIT TOYOTA, 1535 VERNON ODOM BLVD, AKRON, OHIO). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 36,000.

NHTSA complaint 11121570. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 63,404 miles

The contact owns a 2016 Toyota Tacoma. The contact stated while driving at 60 MPH, the contact noticed their front driver seat warmer stop operating and started smelling an electrical burning. The contact continued to drive to their residence where at that time the contact inspected the vehicle and noticed the seat heater amp connection wiring was burned out. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,404.

NHTSA complaint 11437706. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

While driving down the road with my driver seat warmer on, the heating element and/or associated electronics burned a hole in the seat canvas and through the jacket I was wearing. I think a small fire started which I put out with my finger and then I turned off the seat heater.

NHTSA complaint 11493228. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Toyota has a paint problem on the tacomas. The paint is the bright white, .040 . They have painted all 4 doors,both front fenders and the pillars on each side of the windshield. I’m having the same problem on my hood,top of windshield and bed . Toyota refuses to take responsibility for these areas. They call this a customer satisfaction program instead of a recall so they don’t have to paint the whole truck. I have a 25 year old truck that has better paint than it. I just wanted to let you know about this situation. Thanks [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11748666. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

100,000 miles

The contact owns a 2024 Ford Edge. The contact stated that the vehicle was shaking while driving. The contact noticed there was fluid emerging from the rear of the vehicle near the tire. There were no warning lights illuminated. The vehicle was taken to the local dealer, who confirmed there was no recall or leak. The vehicle was not repaired. The manufacturer was contacted, who referred to the local dealer. The failure mileage was approximately 100,000.

NHTSA complaint 11738757. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The original low pressure fuel pump failed at 114,700 miles. The symptoms of the failure were loss of power on the freeway, quickly followed by the engine stumbling, then shutting off completely forcing me to change lanes without power. The vehicles has had to be towed on 2 occasions because of this. The pump was replaced at 114,700 miles by a Toyota dealer at my own cost (no warranty, no recall). Now only 20k miles later the fuel pump has failed again. This issue has put my family at serious risk of accident to complete engine shut off at highway speeds. Now that I am on my third low pressure fuel pump, I have little confidence that this is being addressed by the pump manuf. and Toyota.

NHTSA complaint 11736613. Filed by an owner and not verified by NHTSA or by us.

SEATS
Dear Toyota Japan Customer Experience Team, I am the owner of a 2016 Toyota Tacoma currently registered in Guam, U.S.A. I am writing to request your assistance regarding a water leak issue from the rear brake light area, which has caused the carpets and seats to become wet and develop mold. I originally purchased this vehicle in Saipan and recently relocated to Guam. When I visited the Guam Toyota Service Center, they kindly inspected my vehicle and informed me that this issue is related to the 3rd brake light gasket recall; however, the recall period has already expired. Unfortunately, I was never notified of this recall while the vehicle was in Saipan. Continuous exposure to mold has

NHTSA complaint 11730507, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Severe clear coat and paint fading on hood, roof and sides of truck.

NHTSA complaint 11724836. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2016 Toyota Tacoma is known to have an issue with the timing cover leaking oil. This is a Fire Hazard: Oil leaking onto hot engine components can vaporize and ignite, posing a fire risk to the vehicle and surrounding areas and can cause environmental pollution.

NHTSA complaint 11722712. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Tacoma

Model year Complaints Recalls Deaths
2025 82 5 1
2024 142 5
2023 52 4
2022 57 3
2021 78 0 1
2020 86 1
2019 212 4
2018 202 3
2017 237 5
2015 100 4
2014 93 4
2013 124 6
2012 294 7
2011 185 9 2
2010 291 13

Other 2016 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst