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Toyota · NHTSA safety record

2023 Toyota Tacoma

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 54 safety complaints about the 2023 Toyota Tacoma with the US government. Of those, 5 describe a crash, 1 mentions a fire, 5 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 12 complaints, 22% of the total. The typical failure was reported at 19,140 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2023 to September 2026 · How this is counted

What is on file

54 complaints on file

54

Complaints

5

Describe a crash

1

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 12 · 22%
UNKNOWN OR OTHER 10 · 19%
STEERING 9 · 17%
AIR BAGS 8 · 15%
ENGINE 8 · 15%
POWER TRAIN 7 · 13%
SERVICE BRAKES 5 · 9%
EXTERIOR LIGHTING 2 · 4%
SUSPENSION 2 · 4%
VEHICLE SPEED CONTROL 2 · 4%
VISIBILITY/WIPER 2 · 4%
BACK OVER PREVENTION 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 54.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 16.

20 15 10 5
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Toyota TACOMA, and it is a separate question from what owners report going wrong later.

Test PU/CC 2WD PU/CC 4WD PU/EC 2WD PU/EC 4WD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 14.7% 19.1% 14.7% 19.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

STEERING:COLUMN

25V040000 · January 29, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
The remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Toyota Motor Engineering & Manufacturing · up to 1,716 vehicles across all model years covered

POWER TRAIN:AXLE ASSEMBLY

24V152000 · February 27, 2024

The defect
Toyota Motor Engineering & Manufacturer (Toyota) is recalling certain 2022-2023 Tacoma vehicles. The axle shaft sub-assembly may separate from the axle housing due to debris causing improperly secured fasteners.
The risk
Axle shaft separation can cause a loss of vehicle stability and brake performance, increasing the risk of a crash.
The remedy
Dealers will inspect the rear axle assembly, tighten the axle retaining nuts as necessary, and repair or replace any damaged components, free of charge. Owner notification letters were mailed April 17, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB05 and 24TA05.

Toyota Motor Engineering & Manufacturing · up to 381,199 vehicles across all model years covered

STEERING:COLUMN

23V480000 · July 12, 2023

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
The remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Toyota Motor Engineering & Manufacturing · up to 152,927 vehicles across all model years covered

CHILD SEAT:VEHICLE LATCH ANCHOR

22V520000 · July 21, 2022

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Tacoma vehicles. One or more of the individual welds in the upper child seat anchors may be insufficient. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage System."
The risk
An insufficient weld may prevent the child seat from being anchored properly, allowing the seat to move during a sudden stop or crash, increasing the risk of injury.
The remedy
Dealers will inspect the upper child seat anchors and reweld the child seat anchors, as necessary. Owner notification letters are expected to be mailed September 02, 2022. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 22TB09/ 22TA09.

Toyota Motor Engineering & Manufacturing · up to 75,316 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

My vehicle was T-boned while driving through an intersection. After being hit, my vehicle continued moving forward, but the brakes would not engage or work. I pressed them several times and as firmly as possible, but the vehicle would not stop or slow down. As I approached a nearby curb, I pulled the emergency brake, which slowed down my vehicle slightly before colliding head-on with a fire hydrant and utility pole. The impact completely totaled the vehicle, yet the airbags did not deploy. Bottom line, in period of a few seconds, the brakes completely failed and the airbags did not deploy. The end result could have been devastating, but fortunately was not. The vehicle is set to be released

NHTSA complaint 11519541, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 18,844 miles

The contact owned a 2023 Toyota Tacoma. The contact stated that while driving at approximately 75-80 MPH, he fell asleep behind the wheel when the vehicle proceeded through a wired fence and crashed into a tree. The air bags failed to deploy. The contact sustained soreness to his neck. No medical attention was required however, the contact stated that he went to see a doctor the following day. A police report was filed. The vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 18,844.

NHTSA complaint 11542736. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

Only the side window airbags deployed during a collision. There was no protection from the front impact. Insurance representatives have the vehicle and we are waiting to hear about the outcome. While in the car pool lane traveling approximately 65mph, a Honda civic left the lane to the right of us and veered directly into our lane. I applied the brakes as hard as I could, but did not swerve due to fear of rolling into the opposite direction of traffic. His back driver side came into my front passenger side at the immediate collision and then we flipped onto the driver side and slid for quite a few feet. Only the airbags on the doors/windows deployed. There was very little reaction time to

NHTSA complaint 11747822, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

2023 Toyota Tacoma's doors are not holding in the open position on a 10 degree pitch of our driveway, slamming shut on the legs of the driver. Passenger side doors are holding open fine, but the driver side doors are closing on me in the driveway. When I took it to the Toyota dealership, I am told that this perfectly fine. Meanwhile, we have never had this problem with any of our other vehicles, since we've lived in this home from 2005. Can you please tell me what is the pitch that the doors are required to hold by law? The dealership is of no help, and my left leg is constantly covered in bruises. This has been happening since I bought the car in late May.

NHTSA complaint 11540191. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Check BSM light came on Dealer found chafed wiring harness

NHTSA complaint 11763071. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
After initial start of engine and at idle there is surge of the engine and lunge forward while in drive. The danger is unexpected forward movement of the truck when pulling forward at idle by lunging forward with risk of hitting that which is directly in front such as a parked car or the front of my garage. This is an ongoing event.

NHTSA complaint 11760451. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On XXX I was driving on [XXX] at about 70mph, when the rear drivers side window on a 2023 Toyota tacoma crew cab shattered suddenly. If someone had been sitting in the backseat when this occurred they could have been injured. The door panel itself was damaged from the tiny shards of glass. It was a dangerous situation as glass was most likely showering the vehicles behind me as this occurred. This vehicle only had 22,200 miles on it at the time and was a stock vehicle. No modifications were added. I had all the windows closed and the AC and recirculating air was on at 2 bars. It was about 8:30 at night when this happened. When I was able to get off the freeway and look at what happened, the

NHTSA complaint 11757530, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

15,000 miles

The contact owns a 2023 Toyota Tacoma. The contact stated that the transmission failed to operate properly while driving 35 MPH and attempting to accelerate. While driving uphill or downhill, the transmission was slow to shift into the intended gear, and the vehicle was slow to accelerate. Additionally, there was an abnormal sound while turning the steering wheel. While driving in the left lane with another vehicle in the right lane, the vehicle stopped suddenly. There were no warning lights illuminated. The local dealer was contacted, and the failure was associated with the gear shaft. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was

NHTSA complaint 11755950, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

43,000 miles

The contact owns a 2023 Toyota Tacoma. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V152000 (POWER TRAIN). The contact stated that while driving 55 MPH, the steering wheel was firm, the brake pedal was firm, and the vehicle was violently vibrating. Several unknown warning lights were illuminated. The message “Pull Over – Do Not Drive” was displayed before the vehicle lost automotive power. The vehicle was pulled over to the side of the road and was towed back to the dealer. The vehicle was inspected; however, the vehicle was not diagnosed or repaired. The contact was informed that the battery and alternator needed to be replaced. The vehicle was not

NHTSA complaint 11754727, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Headlight tabs break causing housing to rub against body and crack. Additionally it makes headlights move which necessitates constant readjustment.

NHTSA complaint 11750712. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Tacoma

Model year Complaints Recalls Deaths
2025 100 5 1
2024 151 5 —
2022 59 3 —
2021 80 0 1
2020 87 1 —
2019 218 4 —
2018 206 3 —
2017 239 5 —
2016 323 4 —
2015 101 4 —
2014 93 4 —
2013 125 6 —
2012 295 7 —
2011 186 9 2
2010 294 13 —

Other 2023 Toyota models

Tundra 407 Highlander 182 Corolla Cross 174 RAV4 157 Corolla 73 Sienna Hybrid 68 Camry 64 RAV4 Prime 64

Complaints on file, same model year.

Every Toyota on this site — 281 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst