CSR

Toyota · NHTSA safety record

2019 Toyota Sienna

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

45

Complaints

2

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2019 Toyota Sienna have filed 45 safety complaints with NHTSA between March 2019 and April 2026. The most complained-about system is the fuel and propulsion system, named in 7 of them (16%). The typical failure was reported at 22,250 miles, the median across the 16 complaints that gave an odometer reading.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V682000 · November 4, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Toyota Motor Engineering & Manufacturing · up to 1,525,742 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V012000 · January 13, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 1,830,752 vehicles across all model years covered

STEERING

19V532000 · July 16, 2019

The defect
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
The risk
If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
The remedy
Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 595 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

19V503000 · June 28, 2019

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
The remedy
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

Southeast Toyota Distributors, LLC · up to 1,325 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

19V410000 · June 4, 2019

The defect
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
The risk
The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
The remedy
Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 705 vehicles across all model years covered

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

19V318000 · April 23, 2019

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Sienna vehicles. The passenger front door may have incorrect welds inside, possibly affecting the air bag sensor readings for the passenger side front seat and curtain shield air bags.
The risk
The incorrect air bag sensor readings could cause the affected air bags to unintentionally deploy or to not deploy when intended, increasing the risk of a crash and/or injury.
The remedy
Toyota will notify owners, and dealers will replace the passenger side front door sub assembly with a new one, free of charge. The recall began June 21, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K1G /K0G.

Toyota Motor Engineering & Manufacturing · up to 274 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

19V244000 · March 27, 2019

The defect
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
The remedy
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

Gulf States Toyota, Inc. · up to 3,634 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 45.

UNKNOWN OR OTHER 8 18%
FUEL/PROPULSION SYSTEM 7 16%
POWER TRAIN 7 16%
FUEL SYSTEM, GASOLINE 6 13%
STRUCTURE 6 13%
ELECTRICAL SYSTEM 4 9%
ENGINE 4 9%
AIR BAGS 3 7%
VEHICLE SPEED CONTROL 3 7%
EXTERIOR LIGHTING 2 4%
SEAT BELTS 2 4%
Chest Clip, Buckle, Harness 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 12.

2019 2020 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1 injured · crash · towed · 6,800 miles

The contact owns a 2019 Toyota Sienna. The contact stated that the front end of the vehicle would lunge downward towards the road surface when depressing the brake pedal. Additionally, the contact stated while reversing in a parking lot of the Doctor's offices, the vehicle accelerated at high speed independently. The contact depressed the brake pedal as hard as he could with both of his feet; however, the rear end of the vehicle crashed into the rear end of another occupied vehicle. The air bags failed to deploy. An unknown warning light illuminated. The contact sustained bruises on the left arm but did not seek medical assistance. The other occupied vehicle had three passengers including a

NHTSA complaint 11462747, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR

1 injured · 50,000 miles

TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA complaint 11416074. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured

I own a 2019 Toyota Sienna with 52,200 kms. I bought it January 29, 2021. On Saturday, June 26, 2021, I was exiting the Quebec to Lévis ferry on the Lévis side. As I went up the metal ramp at 10-12 km/hr, ALL the airbags suddenly deployed with a great boom. We hit nothing. ALL The front and side airbags deployed. The front windshield was broken and one of the side windows was totally shattered. In fact it was not there any more. Pieces of broken glass flew all over the car and hit us. The vehicle filled up with smoke. On board was my wife and I and our two special needs sons. We had to hurriedly get them unstrapped and hand them to ferry workers on the outside. I was the only one injured. I

NHTSA complaint 11422870, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The power sliding door on the driver’s side of the vehicle is malfunctioning. When the door is opened with the electric opening function, it detects resistance and starts to close. While closing, the door closes with great force and no longer attempts to detect closing resistance. Me, my wife, and my infant daughter have been crushed/trapped by the door. My daughter had her arm trapped in the door. My wife had her back crushed. The Toyota dealer in Tucson, AZ (Precision Toyota) said the electrical cables inside the door are binding, causing the resistance when opening. We have not modified or otherwise touched the electrical door opening cables during our three years of ownership and

NHTSA complaint 11472348, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2019 Sienna XLE with 77,000 miles has a UA80 Transmission is whining at the final gear per Imperial Toyota Milford MA service center. They want to replace the transmission for 9,000 USD and Toyota Corporate refuses assistance. It appear to be a common defect which could lead to transmission lockup if the gear fails.

NHTSA complaint 11731560. Filed by an owner and not verified by NHTSA or by us.

LATCHES/LOCKS/LINKAGES

72,000 miles

The contact owns a 2019 Toyota Sienna. The contact stated that while attempting to open the driver's side sliding door, the door failed to completely open but remained ajar. The contact became aware that an electrical cable was hanging from the door. The vehicle was taken to the dealer, where it was diagnosed, and determined that the cable needed to be replaced. The dealer informed the contact that the door needed to be taken off and reinstalled to repair the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was

NHTSA complaint 11730847, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Started hearing a whining noise upon acceleration. Took car to Toyota for a diagnostic check. Discovered transmission is failing. Recommended repair is a full transmission replacement, quoted $10,000. After bringing to a local mechanic for a second opinion, he claims this is a widespread issue with Toyota Siennas in similar years. After some research, Toyota quietly claims there was an issue in the manufacturing of these transmissions however won’t take accountability

NHTSA complaint 11724299. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
About 2 years after the 9/30/2019 purchase (new), the paint on the front engine hood began peeling & cracking. Calls to Parks Toyota were ineffective. Now the entire hood has pervasive cracks. The hood needs to be removed, sanded & painted with a more substantial, long-lasting paint. The paint used is supposed to contain an additional clear coat for protection.

NHTSA complaint 11714572. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission has failed and been replaced. This is part of issues from 2017 to 2020 tranny failures, loud whining and needing to be replaced. Tranny failure is very dangerous to the occupants. Toyota has failed to warranty these.

NHTSA complaint 11703555. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Lyft deactivated 60yo driver (7yr Lyft, 30yr driving) over vague "unsafe driving". Submitted **20 raw dashcam videos** (Oct 29, 2025) proving: - Full stop at flashing red light - Safe rolling stops (<4 mph) in Toyota Sienna + 3 passengers - Max 28 mph Videos requested by Lyft but ignored. **Tickets:** XXX/ XXX/ XXX **Evidence:** Lyft violates safety policy (§7.3). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11697965. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Sienna

Model year Complaints Recalls Deaths
2020 36 2
2018 69 7
2017 152 10
2016 75 5
2015 229 6
2014 162 6
2013 183 6
2012 247 9
2011 611 14
2010 172 8 1

Other 2019 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst