CSR

Toyota · NHTSA safety record

2018 Toyota Sienna

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

69

Complaints

5

Crashes

0

Fires

6

Injuries

0

Deaths

Owners of the 2018 Toyota Sienna have filed 69 safety complaints with NHTSA between January 2018 and July 2026. The most complained-about system is the power train, named in 18 of them (26%). The typical failure was reported at 28,000 miles, the median across the 37 complaints that gave an odometer reading.

Complaints rose 33% year on year: 8 in the twelve months to 2026-Q1, against 6 in the twelve before.

NHTSA has issued 7 recalls covering this vehicle.

Recalls (7)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V682000 · November 4, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Toyota Motor Engineering & Manufacturing · up to 1,525,742 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

20V012000 · January 13, 2020

The defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

Toyota Motor Engineering & Manufacturing · up to 1,830,752 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

19V553000 · July 25, 2019

The defect
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
The risk
The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
The remedy
Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Vantage Mobility International, LLC · up to 303 vehicles across all model years covered

STEERING

19V532000 · July 16, 2019

The defect
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
The risk
If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
The remedy
Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 595 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

19V503000 · June 28, 2019

The defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
The remedy
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

Southeast Toyota Distributors, LLC · up to 1,325 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

19V410000 · June 4, 2019

The defect
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
The risk
The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
The remedy
Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Braun Corporation · up to 705 vehicles across all model years covered

WHEELS

18V130000 · February 22, 2018

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Sienna vehicles built with a specific lot of 10-spoke alloy wheels from one production facility. These wheels may not have been properly cooled during manufacturing. As a result, the wheels may crack in the spokes from an impact while driving.
The risk
If the wheels crack at the spokes, the wheel may separate from the hub assembly causing a loss of vehicle control and increasing the risk of a crash.
The remedy
Toyota began notifying owners initially by phone on February 26, 2018 and will mail letters to any unnotified owner starting on April 20, 2018. Dealers will inspect the wheels and replace them if necessary depending on their production location, free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0J.

Toyota Motor Engineering & Manufacturing · up to 55 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 69.

POWER TRAIN 18 26%
UNKNOWN OR OTHER 13 19%
FUEL/PROPULSION SYSTEM 9 13%
ELECTRICAL SYSTEM 6 9%
AIR BAGS 5 7%
ENGINE 5 7%
STRUCTURE 5 7%
VEHICLE SPEED CONTROL 5 7%
FUEL SYSTEM, GASOLINE 4 6%
SEATS 4 6%
SERVICE BRAKES 2 3%
CHILD SEAT 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 18.

2018 2020 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

4 injured · crash · towed · 117,000 miles

The contact owned a 2018 Toyota Sienna The contact stated while driving 70 MPH, the contact was rear-ended and the vehicle lost control and the vehicle rolled over multiple times and fell into a ditch. The contact stated that the side air bags did deploy but the front air bags did not deploy vduring the accident. Medical attention was given to the contact and her family in which they were transported to the local emergency room. The contact stated she and her family suffered injuries the contact stated she had bruised ribs a contusion to her hip and her shoulder and a bruised lung. The contact daughter suffered a concussion neck and shoulder and was diagnosed with manubrium in her back. The

NHTSA complaint 11596860, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 60,000 miles

The contact owned a 2018 Toyota Sienna. The contact stated while driving at 74 mph, a deer ran across the freeway, and as a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed. The contact sustained a sore shoulder but did not require medical treatment. The was not drivable and was towed back to their home address. The vehicle was not diagnosed or repaired. A dealer was contacted and informed the contact that they would run tests on the air bag once the vehicle was fixed. The manufacturer had not been informed of the failure. The failure mileage was 60,000. The VIN was unavailable.

NHTSA complaint 11423063. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · 32,148 miles

THE PCS STOPPED OUR VAN ABRUPTLY WITH NO WARNING AND DID NOT SLOW DOWN. CRUISE CONTROL SET AT 75 MPH NORTH BOUND ON TX HWY 69 BETWEEN ALTO AND RUSK, TX. NO RAIN SMOOTH ROAD LATE AT NIGHT ONLY THE CAR IN FRONT OF US. NO OTHER TRAFFIC. I SCREAMED. HUSBAND HAD FALLEN TO SLEEP AT THE WHEEL EVEN THOUGH WE HAD TAKEN A LONG NAP IN HUNTINGTON, TX. WE WERE ON OUR WAY BACK HOME FROM MY SISTER'S FUNERAL IN NEDERLAND, TX.. I COULD SEE INSIDE THE READ WINDOW OF THE CAR WE STOPPED BEHIND. NO COLLISION BUT INJURED MY NECK. HAVE MEDICAL RECORDS, WAS TREATED FOR NECK INJURIES IN JACKSONVILLE, TX AND TYLER, TX

NHTSA complaint 11321936. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 31,000 miles

TAKATA RECALL (?) WE PURCHASED THIS VAN ON 4/18/2019, PREVIOUSLY THE VAN WAS A RENTAL. THE NEXT EVENING, GOING TO DINNER ON A FRIDAY NIGHT ABOUT 9 P.M. I WAS ON A 2 LANE ROAD IN A RURAL AREA, TRAVELING AT 60 MPH AND A DOG WALKED IN FRONT OF ME. I HAD NO TIME TO REACT. THE FRONT END OF THE VAN WAS LAYING IN THE ROAD, NOT DRIVABLE. AGAIN, A FRONT END COLLISION AND NO AIR BAG DEPLOYMENT! 2ND TOYOTA SIENNA, FIRST A 2017 AND NOW A 2018, BOTH RENTAL SALES, BOTH HAD FRONT END COLLISIONS AND BOTH HAD NO AIR BAG DEPLOYMENT. AT 60 MPH THERE'S NO REASONABLE EXCUSE FOR NO AIR BAG DEPLOYMENT.

NHTSA complaint 11204731. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle: 2018 Toyota Sienna XLE AWD, VIN [XXX], approximately 112,000 miles. Component: Power Train / Automatic Transmission (UA80F 8-speed). The vehicle has developed a pronounced whining noise from the transmission that rises with road speed, accompanied by harsh/rough shifting. A Toyota dealer inspected the vehicle and diagnosed a failing transmission requiring replacement. The symptoms and diagnostic trouble codes match those described in Toyota TSB T-SB-0160-18 ("Transaxle Whine Noise, Harsh Shift, MIL ON, or Reduced Power") for the UA80 8-speed transmission. This is the same failure mode Toyota acknowledged in Customer Support Program ZJC, which attributes the defect to a

NHTSA complaint 11750202, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Since owning my 2018 Toyota Sienna, I have experienced hesitation and erratic shifting with my transmission. I have the UA80E transmission which upon research others are experiencing issues with as well. It appears Toyota is not fully acknowledging the problem. The problem is a safety issue as sometimes when you go to quickly accelerate (merging, making a turn while starting from a stop, etc) the transmission hesitates and doesn't engage for a few seconds. This is an ongoing problem with the transmission. Toyota really needs to fix these transmissions!

NHTSA complaint 11745443. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My 2018 Sienna had developed a whining noise when accelerating. After taking it in to the mechanic, they advised the transmission was failing. Estimated price tag of $6500-7000 to repair. The vehicle has less than 140K miles. Looking at different issues with this make/model and year, it seems like its rather common. I bought a Toyota for its reputation of getting at least 200K if not more miles. I called both the dealer and Toyota themselves. Both said too bad, so sad - nothing they could do for me.

NHTSA complaint 11719964. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

126,000 miles

The contact owns a 2018 Toyota Sienna. The contact stated that while driving 30 MPH and ascending a hill, the vehicle started making an abnormal whining sound and hesitated while accelerating. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.

NHTSA complaint 11715126. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Transmission has been whining. A P27137F Code appeared and the vehicle is only in 2WD mode currently. Concerned to drive vehicle due to further damaging transmission or getting stuck while on the road.

NHTSA complaint 11711540. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My husband and I bought this van brand new 6 years ago. We have taken very good care of it and have had it serviced only at the dealership. We haven’t had any problem with the van outside of regular maintenance. On 10/29/25, I had a van full of children when I felt a slip in my acceleration and a warning light came on that read, “ A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your dealer in order to have your vehicle inspected immediately.” Thankfully, I was able to get it to the parking lot. The van didn’t leave that parking lot until the next morning when we took it directly to the dealership. That is when we were

NHTSA complaint 11708394, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Sienna

Model year Complaints Recalls Deaths
2020 36 2
2019 45 7
2017 152 10
2016 75 5
2015 229 6
2014 162 6
2013 183 6
2012 247 9
2011 611 14
2010 172 8 1

Other 2018 Toyota models

Every Toyota on this site — 272 vehicles, 370 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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