2020 Ram Promaster

The defect

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

The risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

The remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Rollx Vans · up to 86 vehicles across all model years covered

The defect

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

The risk

Electrical circuits that overheat increase the risk of a fire.

The remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Chrysler (FCA US, LLC) · up to 300,691 vehicles across all model years covered

The defect

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

The risk

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Chrysler (FCA US, LLC) · up to 219,577 vehicles across all model years covered

The defect

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

The risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

The remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Chrysler (FCA US, LLC) · up to 165,503 vehicles across all model years covered

The defect

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

The risk

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.

The remedy

FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.

Chrysler (FCA US LLC) · up to 114 vehicles across all model years covered

crash

While traveling away from my home and over the course of 4,000 miles, the driver's and passenger sideview mirrors would intermittently blow inward suddenly. This impaired my ability to view anyone in my blind spots, but the passenger one was worse due to having to pull off the side of the road to pull it back into position. Both mirrors are powered but the buttons to make the mirror go back into position would not work when they were blown in. On 5/11/2021 @ approx. 6:20pm, I was driving on I-880S in Oakland, CA going 65mph . When I changed lanes to go into the fast/passing lane, the passenger side mirror blew in. Although I was following at least 3 car lengths in front of me, the 4 cars in …

NHTSA complaint 11419177, quoted in part. Filed by an owner and not verified by NHTSA or by us.

crash

Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025). Called back January 2026 to see about a fix on the recall, was notified they have the recall, but there wasn't a part for the fix yet and to call back later. Called back March 2026 because the issue seems to be getting worse and the rear camera sometimes just doesn't turn on at all; and was told there was still no part yet. So was going to wait another two months before calling again. But today (April 2026) one of our drivers accidently backed into a truck, …

NHTSA complaint 11731635, quoted in part. Filed by an owner and not verified by NHTSA or by us.

towed · 11,143 miles

TL* THE CONTACT OWNS A 2020 RAM PROMASTER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER JOHNSON AUTO PLAZA, INC (12420 E 136TH AVE, BRIGHTON, CO 80601, (303)654-1940) WHERE THE ACCELERATOR PEDAL WAS INSPECTED AND REPAIRED. THE FAILURE RECURRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,143. THE VIN WAS NOT PROVIDED.

NHTSA complaint 11388286. Filed by an owner and not verified by NHTSA or by us.

36,000 miles

The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera failed to properly operate and failed to display an image of the rear of the vehicle. The failure was intermittent. The coolant level failed to remain at the proper levels and coolant needed to be added frequently. The contact stated that the battery suddenly lost power …

NHTSA complaint 11755901, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L gasoline V6) repeatedly became stuck running / would not shut off on multiple occasions. The cooling fan electrical circuit overheated, and the fuse and fuse box (power distribution center) burned and melted, which in turn damaged the adjacent wiring harness. The fuse did not protect the circuit before the overheating and thermal damage occurred. This is the identical failure mode described in NHTSA …

NHTSA complaint 11755626, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle.

NHTSA complaint 11744911. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint 11740167. Filed by an owner and not verified by NHTSA or by us.

120,000 miles

The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the issue persisted. The vehicle was not taken for repairs again. The manufacturer was notified of the issue. The approximate mileage 120,000.

NHTSA complaint 11740198. Filed by an owner and not verified by NHTSA or by us.

65,000 miles

The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V552000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure while driving in reverse the camera screen displayed upside down and/or distorted. The cause of the fialure was not determined. The failure mileage was 65,000.

NHTSA complaint 11739337. Filed by an owner and not verified by NHTSA or by us.