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Infiniti · NHTSA safety record

2016 Infiniti QX80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 14 safety complaints about the 2016 Infiniti QX80 with the US government. Of those, no death is recorded. One recall campaign is open against it, covering equipment.

The most complained-about system is the brakes, named in 3 complaints, 21% of the total. The typical failure was reported at 27,448 miles, the median across the 11 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2016 to November 2025 · How this is counted

What is on file

14 complaints on file

14

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 3 · 21%
AIR BAGS 2 · 14%
ENGINE 2 · 14%
UNKNOWN OR OTHER 2 · 14%
ELECTRICAL SYSTEM 1 · 7%
FORWARD COLLISION AVOIDANCE 1 · 7%
FUEL SYSTEM, GASOLINE 1 · 7%
FUEL/PROPULSION SYSTEM 1 · 7%
POWER TRAIN 1 · 7%
STEERING 1 · 7%
VEHICLE SPEED CONTROL 1 · 7%
VISIBILITY 1 · 7%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 14.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 4.

8 6 4 2
16 17 18 19 20 21 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2016 Infiniti QX80. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I live in a state where it is required to have both front and back plates. When I got my 2016 QX80 it did not have official front plate mounting so I bought a kit and installed the front license plate. Since then I have not had a working sensor. The front collision sensor states there’s an obstruction. I can no longer use cruise control or the front collision safety sensor because the front sensor was brilliantly placed where the plate needs to be installed. Poor design.

NHTSA complaint 11699087. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

27,448 miles

The contact owns a 2016 Infiniti QX80. The contact stated that while her husband was driving 50 MPH on the interstate, there was an abnormal booming sound coming from the sunroof, and the driver discovered that the sunroof glass had shattered. The contact called the Insurance Company for assistance. The vehicle was taken to the dealer where it was determined that the sunroof needed to be replaced. The vehicle was not repaired; however, the dealer was in the process of ordering the part to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 27,448.

NHTSA complaint 11656818. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle will not shift pass 3rd gear. Valve body issue, diagnosed by dealership. Many of the same model have the same problem. Vehicles have very low mileage with a problem like this. Dealer refuses to replace part or compensate. Vehicle poses a potential safety issue on the road.

NHTSA complaint 11650820. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag light keeps coming on and we take it in to be serviced and they say hey it shows low voltage so we tighten down your battery and that fixed it. Then we drive 100 miles and it's back on. Took it to a different dealer and they said the same thing. Another few hundred miles airbag light is on again. Putting my families lives in danger. When we bought this vehicle from Carmax that the same issue and took over 6 weeks before we could pick it up.

NHTSA complaint 11645583. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

90,000 miles

The contact owns a 2016 Infiniti QX80. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 90,000.

NHTSA complaint 11425452. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

32,524 miles

I PURCHASED A 2016 QX80 LAST WEEK. AFTER FILLING MY CAR WITH FUEL, WITHIN 10 MINUTES, MY GAS GAUGE WENT FROM FULL, TO DOWN 3/4 OF A TANK OF GAS. AFTER ONLY 50 MILES OF DRIVING, WITH NO AIR CONDITIONING ON, I'M AT 1/2 OF A TANK ACCORDING TO MY FUEL GAUGE. THERE IS ABSOLUTELY NO WAY THAT CAN BE CORRECT.

NHTSA complaint 11372593. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX80

Model year Complaints Recalls Deaths
2026 6 2 —
2025 8 4 —
2019 20 2 —
2018 9 2 —
2017 17 1 —
2015 18 2 —
2014 21 4 —

Other 2016 Infiniti models

Q50 39 QX60 29

Complaints on file, same model year.

Every Infiniti on this site — 52 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst