CSR

Infiniti · NHTSA safety record

2016 Infiniti QX80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

14

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2016 Infiniti QX80 have filed 14 safety complaints with NHTSA between August 2016 and November 2025. The most complained-about system is the brakes, named in 3 of them (21%). The typical failure was reported at 27,448 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 14.

SERVICE BRAKES 3 21%
AIR BAGS 2 14%
ENGINE 2 14%
UNKNOWN OR OTHER 2 14%
ELECTRICAL SYSTEM 1 7%
FORWARD COLLISION AVOIDANCE 1 7%
FUEL SYSTEM, GASOLINE 1 7%
FUEL/PROPULSION SYSTEM 1 7%
POWER TRAIN 1 7%
STEERING 1 7%
VEHICLE SPEED CONTROL 1 7%
VISIBILITY 1 7%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 4.

2016 2025
2016 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I live in a state where it is required to have both front and back plates. When I got my 2016 QX80 it did not have official front plate mounting so I bought a kit and installed the front license plate. Since then I have not had a working sensor. The front collision sensor states there’s an obstruction. I can no longer use cruise control or the front collision safety sensor because the front sensor was brilliantly placed where the plate needs to be installed. Poor design.

NHTSA complaint 11699087. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

27,448 miles

The contact owns a 2016 Infiniti QX80. The contact stated that while her husband was driving 50 MPH on the interstate, there was an abnormal booming sound coming from the sunroof, and the driver discovered that the sunroof glass had shattered. The contact called the Insurance Company for assistance. The vehicle was taken to the dealer where it was determined that the sunroof needed to be replaced. The vehicle was not repaired; however, the dealer was in the process of ordering the part to repair the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 27,448.

NHTSA complaint 11656818. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle will not shift pass 3rd gear. Valve body issue, diagnosed by dealership. Many of the same model have the same problem. Vehicles have very low mileage with a problem like this. Dealer refuses to replace part or compensate. Vehicle poses a potential safety issue on the road.

NHTSA complaint 11650820. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag light keeps coming on and we take it in to be serviced and they say hey it shows low voltage so we tighten down your battery and that fixed it. Then we drive 100 miles and it's back on. Took it to a different dealer and they said the same thing. Another few hundred miles airbag light is on again. Putting my families lives in danger. When we bought this vehicle from Carmax that the same issue and took over 6 weeks before we could pick it up.

NHTSA complaint 11645583. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

90,000 miles

The contact owns a 2016 Infiniti QX80. The contact stated while the vehicle was parked in the garage, there was an abnormally strong fuel odor inside the garage. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 90,000.

NHTSA complaint 11425452. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

32,524 miles

I PURCHASED A 2016 QX80 LAST WEEK. AFTER FILLING MY CAR WITH FUEL, WITHIN 10 MINUTES, MY GAS GAUGE WENT FROM FULL, TO DOWN 3/4 OF A TANK OF GAS. AFTER ONLY 50 MILES OF DRIVING, WITH NO AIR CONDITIONING ON, I'M AT 1/2 OF A TANK ACCORDING TO MY FUEL GAUGE. THERE IS ABSOLUTELY NO WAY THAT CAN BE CORRECT.

NHTSA complaint 11372593. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX80

Model year Complaints Recalls Deaths
2025 8 4
2019 19 2
2018 9 2
2017 17 1
2015 18 2
2014 20 4

Other 2016 Infiniti models

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst