CSR

Infiniti · NHTSA safety record

2017 Infiniti QX80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

17

Complaints

1

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2017 Infiniti QX80 have filed 17 safety complaints with NHTSA between October 2018 and July 2026. The most complained-about system is the air bags, named in 7 of them (41%). The typical failure was reported at 77,000 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 17.

AIR BAGS 7 41%
ELECTRICAL SYSTEM 5 29%
UNKNOWN OR OTHER 4 24%
ENGINE 3 18%
FORWARD COLLISION AVOIDANCE 2 12%
SERVICE BRAKES 2 12%
ENGINE AND ENGINE COOLING 1 6%
LANE DEPARTURE 1 6%
POWER TRAIN 1 6%
STEERING 1 6%
STRUCTURE 1 6%
SUSPENSION 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 5.

2018 2022 2026
2018 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

2/28/2023 was driving on freeway during a Rainey night truck suddenly spurned out of control were i could not control the wheel truck hydroplaned in to the center divider of the freeway and crashed in to the wall when the front driver side air bag never deployed but the passenger side air bag did did deployed all side passenger air bags were deployed .. but no driver side air bag deployment at all witch i suffered lots of bruising to upper body and lower body /face and head ...

NHTSA complaint 11510390. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

towed · 77,000 miles

The contact owns a 2017 Infiniti QX 80. The contact stated that while driving at an undetermined speed, the front passenger’s side air bag deployed without warning or impact. The driver was able to park the vehicle and after exiting the vehicle, the remaining air bags deployed. There were no reported injuries. The vehicle was towed to the local dealer but was not yet diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 77,000.

NHTSA complaint 11493017. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
Airbag light came on out of the blue. No accidents or anything done to cause light to come on just random. Was advised by dealership “ FOUND CODE B0020 SIDE MODULE OPEN IN DRIVER SEAT AIR BAG, CODE IN PAST WHICH REQUIRES AIR BAG CONTROL UNIT REPLACEMENT-- NOTE AIR BAG SYSTEM IS DISABLED WHILE LIGHT IS FLASHING, NO AIR BACS WILL DEPLOY IN CASE OF ACCIDENT * REPLACE DRIVER'S SEAT AIR BAG ASSEMBLY AND AIR BAG CONTROL UNIT-- PARTS ARE SPECIAL ORDER. Was told it would be $3887.93 to fix. Why this is not a recall issue is beyond me especially given the amount of complaints as of recent and over the years regarding this same issue. Extremely disappointing!

NHTSA complaint 11750189. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

90 miles

Vehicle acting as a non conforming testing asset running in Factory Debug Mode (Unit ID: 01). This also shows and caused systemic U1000 Electrical Network Jam from an obsolete/unconfigured 2G TCU. Critical Failures: Airbags disabled showing current codes B0022-13(Left), B002A-13(Right) prove the primary curtain airbags are open/offline and won't deploy. Adaptive System Failure: Around View Monitor running Alpha Software(000154) which fails to lock out forward camera at highway speeds creating driver distraction. Ignition Hijack: Code B2401(Ignition Open) allowed vheichle to "Ghost Start" and recognize keys even when sealed in Faraday pouces. Voltage trauma: Sysemic VB Low (B142A-16)

NHTSA complaint 11727548, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

175,074 miles

Odometer Fraud. The contact purchased a 2017 Infinity QX80. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. The seller had an LLC. At the time of purchase, the mileage was 90,743. It was later discovered that the mileage on the Title was 175,074 on January 6, 2026. The third-party warranty company that the contact hired discovered the discrepancy and informed the contact that the vehicle had a branded title.

NHTSA complaint 11720228. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Automatic emergency braking system phantom braking; Several different times now, on the road; at low speed causing sudden stopping in traffic; after pulling over the emergency stopping system turned off but the transmission locked up in one gear; drive on in a fixed gear and after several miles transmission unlocked and vehicle returned to normal; Have not gone to dealer No components have been inspected; Engine light came on and then later turned off when it began running correctly again. Four or five times in the last 12 months

NHTSA complaint 11710989. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Made a right hand turn and vehicle shut off in traffic barley got into turn lane and vehicle died in the middle of the road, just got lucky a state trooper was behind us to hold traffic off.. would not restart no power, dead battery, put a jumper on the vehicle and it started enough to get out of immediate danger. After replacing a burned up alternator and battery twice it was found the battery current sensor was bad.

NHTSA complaint 11700266. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
The air bag light started flashing. The only thing that I did was have the vehicle oil change and air filters changed. Per the warranty Air Bags are excluded. If the airbags have not deployed or been serviced, there would be no reason to blink unless defective. It costs $2500 for a possible fix and if that doesn’t solve the problem it will cost for the next step and so on. Why is this not a manufacturer issue?

NHTSA complaint 11628626. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX80

Model year Complaints Recalls Deaths
2025 8 4
2019 19 2
2018 9 2
2016 14 1
2015 18 2
2014 20 4

Other 2017 Infiniti models

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst