CSR

Infiniti · NHTSA safety record

2026 Infiniti QX80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2026 Infiniti QX80 with the US government. Of those, no death is recorded. 2 recall campaigns are open against it, covering equipment and back-over prevention.

The most complained-about system is forward collision avoidance, named in 6 complaints, 75% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers December 2025 to October 2026 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 6 · 75%
BACK OVER PREVENTION 1 · 13%
ENGINE 1 · 13%
FUEL SYSTEM, GASOLINE 1 · 13%
LANE DEPARTURE 1 · 13%
SERVICE BRAKES 1 · 13%
STEERING 1 · 13%
UNKNOWN OR OTHER 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 7.

8 6 4 2
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2026 Infiniti QX80. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

EQUIPMENT:OTHER:LABELS

26V455000 · July 15, 2026

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
An overloaded vehicle can increase the risk of a crash.
The remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Nissan North America, Inc. · up to 168,149 vehicles across all model years covered

BACK OVER PREVENTION:SOFTWARE

25V821000 · November 26, 2025

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

Nissan North America, Inc. · up to 64,085 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As captured in images uploaded herein, the subject Infinit QX80's advanced safety system suite malfunctioned completely and without warning at 948 miles. The vehicle dash captures the numerous systems that simultaneously fail including: collision avoidance, steering assistance, lane assistance, blind spot monitoring - and all systems that rely on the advanced camera suite. Importantly, the first failure happened at highway speed without warning and resulted in the steering assist failing on a banked curve and directly placed a family of six within inches of a high-speed collision with an 18-wheeler. This same, intermittent recuring malfunction has happened TEN additonal times including and

NHTSA complaint 11774248, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
I am still having the same issues as the last time I reported this but new issues have occurred as well. The self driving is still disengaging with little or no warning and pulling the vehicle sharply to the left or right causing safety concerns with almost hitting another car or the center median wall on the highway. The stereo is still going black and turning the screen off. When you attempt to remedy, the buttons and screen are all frozen. When I power it off the AC goes off. The other issue is the crash warning is popping up when I'm trying to take off from a stop light, causing the wipers to start and the AC to turn off. One instant the braking applied like I was about to hit something

NHTSA complaint 11770064, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Malfunction: see owners manual with forward collision icon popped up. Only went away when we turned the vehicle off. Tried wiping off sensors to see if it was a sensor issue. Continued to happen. When we arrived back to [XXX] I was driving on XXX. Error message came on with a loud beep, vehicle shut off on me while I was driving (screens went black, a/c cut off, idle message flashed across screen and the vehicle stalled out. Engine came back on by itself. I was driving in my neighborhood leaving my home address. Took it to the Infiniti dealership. They couldn’t replicate it and could see the codes thrown. XXX picking my kids up from school sitting at a stop light and the vehicle beeped

NHTSA complaint 11764724, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

900 miles

The contact owns a 2026 Infiniti QX80. The contact stated that after refueling the vehicle, there was an abnormally strong fuel and rotten egg odor inside the vehicle. The vehicle was taken to the dealer, but no cause for the failure was found. The failure persisted, causing the contact and her husband to become nauseous. The contact stated that they were going to seek medical attention later. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 900.

NHTSA complaint 11758008. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On numerous occasions the pro pilot feature has malfunctioned and aggressively jerked the vehicle to the left causing us to almost hit the concrete wall divider. The cruise control turns off and on numerous times when trying to change lanes. It drives dangerously close to semis when passing on the left, almost crossing into the right lane. I've taken the vehicle to the infiniti dealership and they tell me they can't duplicate it but don't do anything about it. I had my husband drive it as well and it does the same thing to him.

NHTSA complaint 11757125. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be used for bumper to bumper traffic or within city. but when even using it on highway it sticks to one side of lane and still requires hands on all times but Infiniti advertises it to drivers it is a

NHTSA complaint 11743998, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX80

Model year Complaints Recalls Deaths
2027 5 1 —
2025 8 4 —
2019 21 2 —
2018 9 2 —
2017 17 1 —
2016 15 1 —
2015 18 2 —
2014 21 4 —

Every Infiniti on this site — 53 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst