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Infiniti · NHTSA safety record

2017 Infiniti QX60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

67

Complaints

5

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2017 Infiniti QX60 have filed 67 safety complaints with NHTSA between October 2017 and April 2026. The most complained-about system is the engine, named in 20 of them (30%). The typical failure was reported at 28,000 miles, the median across the 33 complaints that gave an odometer reading.

Complaints fell 45% year on year: 6 in the twelve months to 2026-Q1, against 11 in the twelve before.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

18V601000 · September 7, 2018

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 215,124 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 67.

ENGINE 20 30%
ELECTRICAL SYSTEM 14 21%
POWER TRAIN 13 19%
UNKNOWN OR OTHER 12 18%
SERVICE BRAKES 9 13%
VEHICLE SPEED CONTROL 7 10%
AIR BAGS 3 4%
FUEL/PROPULSION SYSTEM 3 4%
STEERING 3 4%
STRUCTURE 3 4%
ELECTRONIC STABILITY CONTROL (ESC) 2 3%
SEAT BELTS 2 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 10.

2017 2020 2026
2017 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

3 injured · crash · towed · 46,000 miles

WE WERE HIT IN A REAR-END COLLISION, AND THE PERSON HITTING US WAS TRAVELING AT 60-65 MPH. WE WERE AT A STOP, IN A LINE OF TRAFFIC ON THE FREEWAY UPON IMPACT. BOTH OF THE FRONT SEATS WE WERE SITTING IN, COLLAPSED BACKWARDS UPON IMPACT. FROM WHAT WE'VE RESEARCHED, IF WE HAD A BACK SEAT PASSENGER, IT WOULD HAVE CRUSHED THEM, OR WE COULD HAVE SLIPPED OUT OF OUR SEAT BELTS. OUR RESEARCH ALSO INDICATES THAT AN INEXPENSIVE FIX MIGHT AVOID THE ISSUE FOR FUTURE PEOPLE WHO EXPERIENCE A REAR END COLLISION. THE INFINITI PERFORMED WELL WITH AIRBAGS, AND CRUMPLE ZONES... SAVED OUR LIVES, HOWEVER, THIS SEAT PROBLEM COULD ULTIMATELY PROVE TO BE A FUTURE PROBLEM.

NHTSA complaint 11268650. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 30,000 miles

MY CAR HYDROPLANED AND EVERYTHING SHUT OFF. THE BRAKES AND STEERING WHEEL LOCKED AND THE ENGINE SHUT OFF. THERE WAS NOTHING I COULD DO TO PREVENT THE ACCIDENT. I WAS DRIVING UNDER THE SPEED LIMIT AND WAS NOT ENGAGED IN ANY RECKLESS MANEUVERING. I FELT THE CAR SLIDE IN AN UNNATURAL DIRECTION AND WHEN I ATTEMPTED TO COUNTER CORRECT I FOUND THE STEERING WHEEL HAD LOCKED. I NEXT TRIED THE BRAKES WHICH WERE ALSO UNRESPONSIVE. THE VEHICLE SLIDE INTO THE CENTER DIVIDER ON THE FREEWAY AND I SLOWLY ROLLED TO A STOP. UPON COMING TO A STOP THERE WAS A STRANGE ODOR IN THE CABIN OF THE CAR, SOME SORT OF FUME. I TRIED THE GAS PEDDLE BUT THE ENGINE WAS UNRESPONSIVE AS WELL. I WAS PUSHED OFF THE HIGHWAY BY

NHTSA complaint 11176090, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · 64,035 miles

ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.

NHTSA complaint 11300310. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · towed · 16,000 miles

WHEN ACCELERATING THE CAR AND TURNING LEFT OR RIGHT THE CAR WILL SHAKE AND JERK. LOOKS LIKE A CBC TRANSMISSION

NHTSA complaint 11176425. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
While driving on freeway , vehicle suddenly stopped without warning and came from 65 mph to 5mph in few secs. Driver seat airbags popped up. Couldn’t able to stop the vehicle and high clunky sounds while moving on freway.Oil got leaked during this incident. Incident happened on freeway 101 exit 59 in Arizona. No crash or hit.

NHTSA complaint 11734202. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

116,000 miles

The contact owns a 2017 Infinity QX60. The contact stated that while driving 55-60 MPH, the moonroof suddenly exploded, causing shattered glass to fall inside the vehicle. The contact sustained minor scratches. The contact was able to exit the highway and pulled into a convenience store parking lot. Upon inspecting the vehicle, the contact determined that the failure had occurred without external impact. The local dealer and the insurance company were notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.

NHTSA complaint 11729868. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The Infiniti QX 60 with the CVT Transmission has been a safety issue in the model year 2015- 2018. I was driving the vehicle on 3/18/2026 when the transmission stopped and cause my car to stop in traffic almost causing me to be in an accident. The car was tolled to the Infiniti dealership and I was later told that my vehicle was included in the CVT transmission settlement however it expired in August 2025 and said they will not repair I had to pay out of pocket.

NHTSA complaint 11726544. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The continuous variable transmission (CVT) in my 2017 Infiniti QX60 failed due to faulty components. They are failing to cover the repair and take accountability for the faulty equipment even though they have admitted to the part quality issue.

NHTSA complaint 11723096. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power. When attempting to restart the vehicle, the engine began knocking. The vehicle became inoperable and required towing. This was a sudden engine failure with no prior indication of oil loss, leak, or neglect. This created a safety concern due to sudden loss of power while driving.

NHTSA complaint 11708628. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The car died suddenly while driving. The battery is only a few months old. Prior to dying a few warning lamps suddenly came on but there was no prior warning. The engine did not overheat, there was no smoke, or check engine light until the car suddenly died. I have been advised that I need a new engine. I have been researching and it appears many others have similar issues with their Infiniti engines. Its [XXX] Please look into this. It’s odd to me that so many folks engines have died at what is actually low mileage. It’s also pretty frustrating and depressing, the repairs can go up to the cost of a new vehicle, when this appears to be a design flaw. I’m starting to meet way to many folks

NHTSA complaint 11684665, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX60

Model year Complaints Recalls Deaths
2025 16 1 —
2024 18 3 —
2023 27 3 —
2022 22 2 —
2020 23 1 —
2019 37 2 —
2018 38 1 —
2016 29 1 —
2015 92 3 —
2014 198 7 —

Other 2017 Infiniti models

Q50 62 Q60 34 QX30 33 QX80 17

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst