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Infiniti · NHTSA safety record

2017 Infiniti QX60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 68 safety complaints about the 2017 Infiniti QX60 with the US government. Of those, 5 describe a crash, 5 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the hydraulic brakes.

The most complained-about system is the engine, named in 20 complaints, 29% of the total. The typical failure was reported at 28,000 miles, the median across the 33 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2017 to September 2026 · How this is counted

What is on file

68 complaints on file

68

Complaints

5

Describe a crash

0

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 20 · 29%
ELECTRICAL SYSTEM 14 · 21%
POWER TRAIN 13 · 19%
UNKNOWN OR OTHER 12 · 18%
SERVICE BRAKES 10 · 15%
VEHICLE SPEED CONTROL 7 · 10%
AIR BAGS 3 · 4%
FUEL/PROPULSION SYSTEM 3 · 4%
STEERING 3 · 4%
STRUCTURE 3 · 4%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 3%
SEAT BELTS 2 · 3%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 68.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 10.

12 9 6 3
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Infiniti QX60, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.9% 17.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

18V601000 · September 7, 2018

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 215,124 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

3 injured · crash · towed · 46,000 miles

WE WERE HIT IN A REAR-END COLLISION, AND THE PERSON HITTING US WAS TRAVELING AT 60-65 MPH. WE WERE AT A STOP, IN A LINE OF TRAFFIC ON THE FREEWAY UPON IMPACT. BOTH OF THE FRONT SEATS WE WERE SITTING IN, COLLAPSED BACKWARDS UPON IMPACT. FROM WHAT WE'VE RESEARCHED, IF WE HAD A BACK SEAT PASSENGER, IT WOULD HAVE CRUSHED THEM, OR WE COULD HAVE SLIPPED OUT OF OUR SEAT BELTS. OUR RESEARCH ALSO INDICATES THAT AN INEXPENSIVE FIX MIGHT AVOID THE ISSUE FOR FUTURE PEOPLE WHO EXPERIENCE A REAR END COLLISION. THE INFINITI PERFORMED WELL WITH AIRBAGS, AND CRUMPLE ZONES... SAVED OUR LIVES, HOWEVER, THIS SEAT PROBLEM COULD ULTIMATELY PROVE TO BE A FUTURE PROBLEM.

NHTSA complaint 11268650. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 30,000 miles

MY CAR HYDROPLANED AND EVERYTHING SHUT OFF. THE BRAKES AND STEERING WHEEL LOCKED AND THE ENGINE SHUT OFF. THERE WAS NOTHING I COULD DO TO PREVENT THE ACCIDENT. I WAS DRIVING UNDER THE SPEED LIMIT AND WAS NOT ENGAGED IN ANY RECKLESS MANEUVERING. I FELT THE CAR SLIDE IN AN UNNATURAL DIRECTION AND WHEN I ATTEMPTED TO COUNTER CORRECT I FOUND THE STEERING WHEEL HAD LOCKED. I NEXT TRIED THE BRAKES WHICH WERE ALSO UNRESPONSIVE. THE VEHICLE SLIDE INTO THE CENTER DIVIDER ON THE FREEWAY AND I SLOWLY ROLLED TO A STOP. UPON COMING TO A STOP THERE WAS A STRANGE ODOR IN THE CABIN OF THE CAR, SOME SORT OF FUME. I TRIED THE GAS PEDDLE BUT THE ENGINE WAS UNRESPONSIVE AS WELL. I WAS PUSHED OFF THE HIGHWAY BY

NHTSA complaint 11176090, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · 64,035 miles

ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.

NHTSA complaint 11300310. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · towed · 16,000 miles

WHEN ACCELERATING THE CAR AND TURNING LEFT OR RIGHT THE CAR WILL SHAKE AND JERK. LOOKS LIKE A CBC TRANSMISSION

NHTSA complaint 11176425. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
I would like to place a complaint do to major safety concerns to my vehicle. The dealership where I purchased the vehicle is giving the wrong around. The warranty that they gave was there choice. The contract to the vehicle had major fraud issues, however, my financing is with Lend Buzz, they have same documents, the dealership says warranty ended 8-20-2026, myself and financing company didn't receive any documents, now vehicle has major mechanical problems. I am a victim of car purchase contract fraud. The dealership says come in nothing gets done. The dealership is Westchester Toyota 2167 Central Park Avenue, Yonkers NY 10701. I need to speak to a Mr. Rod Solis, General Sales Manager,

NHTSA complaint 11761831, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
While driving on freeway , vehicle suddenly stopped without warning and came from 65 mph to 5mph in few secs. Driver seat airbags popped up. Couldn’t able to stop the vehicle and high clunky sounds while moving on freway.Oil got leaked during this incident. Incident happened on freeway 101 exit 59 in Arizona. No crash or hit.

NHTSA complaint 11734202. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

116,000 miles

The contact owns a 2017 Infinity QX60. The contact stated that while driving 55-60 MPH, the moonroof suddenly exploded, causing shattered glass to fall inside the vehicle. The contact sustained minor scratches. The contact was able to exit the highway and pulled into a convenience store parking lot. Upon inspecting the vehicle, the contact determined that the failure had occurred without external impact. The local dealer and the insurance company were notified of the failure and advised the contact to report the failure to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 116,000.

NHTSA complaint 11729868. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The Infiniti QX 60 with the CVT Transmission has been a safety issue in the model year 2015- 2018. I was driving the vehicle on 3/18/2026 when the transmission stopped and cause my car to stop in traffic almost causing me to be in an accident. The car was tolled to the Infiniti dealership and I was later told that my vehicle was included in the CVT transmission settlement however it expired in August 2025 and said they will not repair I had to pay out of pocket.

NHTSA complaint 11726544. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The continuous variable transmission (CVT) in my 2017 Infiniti QX60 failed due to faulty components. They are failing to cover the repair and take accountability for the faulty equipment even though they have admitted to the part quality issue.

NHTSA complaint 11723096. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power. When attempting to restart the vehicle, the engine began knocking. The vehicle became inoperable and required towing. This was a sudden engine failure with no prior indication of oil loss, leak, or neglect. This created a safety concern due to sudden loss of power while driving.

NHTSA complaint 11708628. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX60

Model year Complaints Recalls Deaths
2025 17 1 —
2024 19 3 —
2023 27 3 —
2022 23 2 —
2020 24 1 —
2019 38 2 —
2018 38 1 —
2016 29 1 —
2015 92 3 —
2014 199 7 —

Other 2017 Infiniti models

Q50 62 Q60 34 QX30 33 QX80 17

Complaints on file, same model year.

Every Infiniti on this site — 52 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst