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Infiniti · NHTSA safety record

2018 Infiniti QX60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

38

Complaints

2

Crashes

0

Fires

9

Injuries

0

Deaths

Owners of the 2018 Infiniti QX60 have filed 38 safety complaints with NHTSA between February 2019 and July 2026. The most complained-about system is the power train, named in 13 of them (34%). The typical failure was reported at 50,000 miles, the median across the 18 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 38.

POWER TRAIN 13 34%
ENGINE 10 26%
SERVICE BRAKES 7 18%
ELECTRICAL SYSTEM 6 16%
UNKNOWN OR OTHER 5 13%
VEHICLE SPEED CONTROL 4 11%
AIR BAGS 3 8%
FUEL/PROPULSION SYSTEM 2 5%
SEATS 2 5%
STEERING 2 5%
SEAT BELTS 1 3%
SERVICE BRAKES, HYDRAULIC 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 8.

2019 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

6 injured · crash · towed · 30,000 miles

TL* THE CONTACT OWNED A 2018 INFINITI QX60. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED IN RAIN WEATHER CONDITIONS, NEGOTIATING A CURVE, THE CONTACT LOST CONTROL AND THE VEHICLE CRASHED INTO AN EMBANKMENT. THE CONTACT COULD NOT TELL WHETHER THE A BRAKE FAILURE CAUSED THE CRASH. ALL THE AIR BAGS DEPLOYED. ALL THE PASSENGERS WORE SEAT BELTS. THE SIX PASSENGERS SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT, WHO WAS THE DRIVER, SUSTAINED A CONCOCTION, SPRAINED HIS LEFT KNEE, A BLOOD FILED CYST WAS FOUND ON THE LEFT KIDNEY, UNSPECIFIED BACK AND NECK INJURIES. THE FRONT PASSENGER SUSTAINED A BRUISED LIVER, BRUISES ON HER RIGHT ARM, BRUISES ON HER RIGHT LEG AND

NHTSA complaint 11299290, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed

I was doing around 60 mph when a guy to my right did an illegal u turn right in front of my car. The front of my car hit the driver side of his car. There was extensive damage to the front end of my car but my air bags did not go off.

NHTSA complaint 11526987. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

towed · 61,000 miles

The contact owns a 2018 Infiniti QX60. The contact stated while driving 40 MPH, he heard an abnormal sound. The contact stated no warning light was illuminated. The contact was able to park at a nearby parking lot and noticed that the sunroof panel had shattered. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The contact then towed the vehicle to Infiniti at HGreg Monrovia (821 E Central Ave, Monrovia, CA 91016: (626) 275-1385) and was informed that the sunroof panel had to be impacted with an object to shatter. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The

NHTSA complaint 11462380, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 94,000 miles

The contact owns a 2018 Infiniti QX60. The contact stated that while driving 40 MPH or at slower speeds, the All-Wheel Drive (AWD) failed to function as designed, causing the passenger’s side rear tire to spin. The contact stated that the vehicle was hesitating while attempting to accelerate. There were no warning lights illuminated. The contact took the vehicle to the dealer and was informed that the rear-end electric coupling needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure however, the vehicle was not covered under recall or TSB. The approximate failure mileage was 94,000.

NHTSA complaint 11484628. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Subject of Complaint: Severe odometer fraud, mileage tampering, and title misrepresentation by the selling dealership: Phenix Motors, LLC ([XXX]), operated by [XXX]. The Discrepancy: The vehicle was sold to me with a falsely represented odometer reading. Subsequent electronic diagnostics and vehicle history reports reveal that the actual mileage is severely discrepant from the mileage disclosed on the official bill of sale and title paperwork provided by Phenix Motors, LLC. The dealership has since explicitly refused to participate in state-level consumer mediation with the Mississippi Attorney General's Office.Current Status & Evidence Location: The vehicle is currently completely

NHTSA complaint 11752471, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

126,422 miles

The contact owns a 2018 Infiniti QX60. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power, and the vehicle decelerated to 20 MPH. The contact stated that there was a knocking sound coming from the engine with the Check Engine warning light illuminated. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 126,422.

NHTSA complaint 11744237. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
The vehicle shudders and jerks when you accelerate after that it good to go this is so aggravating but I love my Infiniti so much can Infiniti fix this problem and upgrade my transmission

NHTSA complaint 11733782. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 101,000 miles

The contact owns a 2018 Infiniti QX60. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with major internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired because the warranty had expired the same day that the vehicle was towed to the dealer for the diagnostic test. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was 101,000.

NHTSA complaint 11730001. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Since my car had about 45000 miles on the odometer, it has been producing a thick white smoke, not only upon starting the car from a cold start, but also after longer distance trips over 30 miles. After having taken it to the dealership multiple times, their response has been that they cannot recreate the problem and most likely it is from engine sludge due to not maintaining the regular oil change schedule. After having shown the dealership the timely maintanence schedule I had performed on the car over the years, they continued to claim that there is no problem with the car. After the standard warranty had run out one year later and upon taking it to the dealership they claim that I need

NHTSA complaint 11725791, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is

NHTSA complaint 11716975, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX60

Model year Complaints Recalls Deaths
2025 16 1 —
2024 18 3 —
2023 27 3 —
2022 22 2 —
2020 23 1 —
2019 37 2 —
2017 67 2 —
2016 29 1 —
2015 92 3 —
2014 198 7 —

Other 2018 Infiniti models

Q50 43 Q60 24 QX30 22 QX80 9

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst