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Infiniti · NHTSA safety record

2019 Infiniti QX60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

37

Complaints

2

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2019 Infiniti QX60 have filed 37 safety complaints with NHTSA between June 2019 and July 2026. The most complained-about system is the power train, named in 10 of them (27%). The typical failure was reported at 20,000 miles, the median across the 14 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

19V654000 · September 12, 2019

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
The lack of an image in the back-up camera display increases the risk of a crash.
The remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 37.

POWER TRAIN 10 27%
ENGINE 9 24%
ELECTRICAL SYSTEM 6 16%
BACK OVER PREVENTION 5 14%
FORWARD COLLISION AVOIDANCE 5 14%
UNKNOWN OR OTHER 3 8%
VEHICLE SPEED CONTROL 3 8%
AIR BAGS 2 5%
STRUCTURE 2 5%
COMMUNICATION 1 3%
FUEL/PROPULSION SYSTEM 1 3%
SEAT BELTS 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

2019 2025 2026
2019 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

1 injured · towed · 58,850 miles

The contact owns a 2019 Infiniti QX60. The contact stated while driving at 10 MPH and exiting the carwash, the brake pedal was depressed but failed to respond. The contact depressed the brake pedal all the way to the floorboard but it failed to respond. There were no warning lights illuminated. The vehicle drove on a curb and into bushes. The contact engaged the emergency brakes and the vehicle stopped. The contact pumped the brake pedal and it rose back. The contact sustained a headache, bleeding nose, pain on the shoulder and on right knee. The contact sought medical assistance. A police report was not filed. The vehicle was towed to a collision repair. The dealer was notified of the

NHTSA complaint 11456813, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · 21,300 miles

FEBRUARY 3, 2021, I WAS DRIVING HOME TO DALLAS FROM A BUSINESS TRIP IN SAN ANTONIO. MY MOTHER AND DAUGHTER WERE WITH ME. MY DAUGHTER GOT TANGLED IN THE MIDDLE SEATBELT OF THE SECOND ROW. INSTEAD OF THE SEATBELT LOOSENING UP, IT GOT TIGHTER. I HAD NO WAY TO REMOVE IT. I CALLED 911 IN ORDER FOR THEM TO CUT HER OUT. MY DAUGHTER BEGAN TO THROW UP FROM THE COMPRESSION OF THE SEATBELT AROUND HER STOMACH. THE AMBULANCE TEAM CHECKED HER OUT AND SHE IS DOING FINE. THE POLICE DID AN INCIDENT REPORT AND WAS CONCERNED THAT THE SEATBELT DID NOT LOOSEN UP AFTER PULLED OVER TO THE MEDIAN AND PARKED THE CAR. IT GOT TIGHTER AND I COULD NOT PULL IT OFF OF HER.

NHTSA complaint 11395186. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 4,500 miles

THE CAR'S COMPUTER MALFUNCTIONED WHEN PARKING THE CAR AND PRESSING THE BRAKE. THE CAR IMMEDIATELY ACCELERATED AT FULL SPEED, WENT OVER THE YELLOW MEDIAN AND HIT A POLE CAUSING AN ACCIDENT IN THE SCHOOL PARKING LOT, THE WHOLE FRONT LEFT SIDE OF THE CAR TO BE COMPLETELY DAMAGED, THE SIDE AIRBAG ON THE DRIVER'S SEAT COMING OUT, ETC.

NHTSA complaint 11269898. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

crash · 4,000 miles

TL* THE CONTACT OWNS A 2019 INFINITI QX60. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING GARAGE THERE WAS VEHICLE BEHIND THEM, HOWEVER, THE REVERSE CAMERA DID NOT SHOW THE VEHICLE WAS NEARBY, NOR, DID THE VEHICLE'S ALARM SYSTEM INDICATED A VEHICLE WAS NEARBY. THE CONTACT ENDED UP HITTING THE VEHICLE BEHIND THEM ON THE LEFT BUMPER AREA WITH THE REAR OF THEIR VEHICLE. THE CONTACT'S VEHICLE WAS NOT TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES, NOR, DID THE PERSON IN THE OTHER VEHICLE. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THEIR VEHICLE RECEIVED DAMAGE TO THE REAR OF THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT

NHTSA complaint 11317736, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Cvt transmission failing, started @ 113000 miles, trying to work with Infiniti consumer affairs, they have required me to bring the car into their shop for diag. When i purchased the vehicle 2/26/2022, include with the car was an extended warranty for 6 years unlimited miles. They dated the contract back to the manufacturer date in 1/31/2019 and expired on 1/31/2025. I’ve opened a case with Infiniti USA case# 56866430. I feel they have never fixed their CVT transmission issue and it causing consumer undue cost and stress.

NHTSA complaint 11750743. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
My backup camera is hard to see when I’m backing up at night.

NHTSA complaint 11748128. Filed by an owner and not verified by NHTSA or by us.

ENGINE
COMPONENT/SYSTEM FAILURE: Timing chain and timing chain tensioner/guide assembly failure. The timing chain has stretched prematurely, causing the vehicle to fail to start, loss of acceleration response, check engine light illumination, and audible rattling noise from the engine compartment. The failed components are available for inspection upon request at the dealership. SAFETY RISK: The vehicle would not accelerate when the gas pedal was pressed, creating a dangerous situation where the vehicle could not respond to driver input. This poses a serious safety risk in traffic, highway merging, or emergency evasive situations. Additionally, the failure to start leaves occupants stranded

NHTSA complaint 11718924, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

116,134 miles

Odometer Fraud. The contact purchased a 2019 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, on February 25, 2022, the mileage was 59,607. It was later discovered that the mileage on the Title was 116,134. The check engine warning light illuminated, and the vehicle was taken to the dealer. The contact retrieved a Carfax history check, and it showed that on Oct. 4, 2021, the mileage was 52,177. Then, 48 hours later, on Oct. 6, 2021, on the recorded certified checklist, the mileage was 53,854. The information on the Carfax report was before the contact purchased the vehicle. The contact stated that on Oct.

NHTSA complaint 11709996, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle shudders on acceleration. 2013-2018 vehicles were recalled. 2019 is doing the same thing.

NHTSA complaint 11707595. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My 2019 Infiniti QX60 (VIN [XXX] ) experienced a sudden transmission failure at 99,995 miles. The vehicle would no longer shift into gear and became undriveable. The dealer found diagnostic code P2813 – Pressure Control Solenoid G, indicating internal transmission failure. The repair estimate is $8,369.87. This appears to be part of a known pattern of CVT failures affecting Infiniti/Nissan vehicles, including the QX60. Earlier models (2015–2018) had warranty extensions for similar CVT defects. This failure occurred without warning and poses a major safety hazard, as the vehicle could not accelerate or be driven. My wife was pulling out of the parking area after picking up my [XXX] and as

NHTSA complaint 11700786, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX60

Model year Complaints Recalls Deaths
2025 16 1 —
2024 18 3 —
2023 27 3 —
2022 22 2 —
2020 23 1 —
2018 38 1 —
2017 67 2 —
2016 29 1 —
2015 92 3 —
2014 198 7 —

Other 2019 Infiniti models

QX50 136 Q50 30 QX80 19

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst