2019 Infiniti Q50

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

crash · towed · 2,000 miles

UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR.

NHTSA complaint 11268861. Filed by an owner and not verified by NHTSA or by us.

crash · towed · 19,000 miles

RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019

NHTSA complaint 11287709. Filed by an owner and not verified by NHTSA or by us.

crash · towed

The car was involved in an accident, after the shop checked the vehicle it was brought to our attention that the air bags got stuck and did not deploy because of a malfunction. I was not aware of this which it could put my son in really dangerous situation. I checked for recalls and none has been open for this particular car.

NHTSA complaint 11572632. Filed by an owner and not verified by NHTSA or by us.

towed · 71,500 miles

The contact owns a 2019 Infiniti Q50. The contact stated while driving at an undisclosed speed, the engine misfired, and the contact became aware of smoke coming from the engine compartment. The check engine and battery warning lights were illuminated. The contact was able to pull the vehicle over to the side of the road. The contact stated while the vehicle was parked and turned off, there was coolant leaking underneath the vehicle. The vehicle was towed to the dealer where it was diagnosed that the timing belt had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 71,500.

NHTSA complaint 11622313. Filed by an owner and not verified by NHTSA or by us.

Early turbo failure should be extended to newer vehicles not only up to 2018. I am experiencing turbo failure and there is no extended warranty for this repair.

NHTSA complaint 11749209. Filed by an owner and not verified by NHTSA or by us.

Air bags failed. Auto has 28,000 miles and has no accidents. Warning light showed that airbags were not working June 2026. Auto brought to dealer, and it is a very costly job to fix. Auto just out of warranty in years not miles. Infiniti in previous years has had a recall on their cars, but not my VIN number for failing airbags. This is a manufacturing defect, and it should not have to cost me. Infiniti has offered a partial discount.

NHTSA complaint 11746066. Filed by an owner and not verified by NHTSA or by us.

own a 2019 Infiniti Q50 3.0t Sport with approximately 80,000 miles. The vehicle began experiencing engine knocking/ticking noises, rough idle, hesitation under acceleration, shaking, and intermittent misfire symptoms. The issue continued even after replacing spark plugs and ignition components. The dealership/mechanic reported possible internal engine damage and metal shavings in the oil, indicating potential failure of internal engine components. The vehicle has been regularly maintained with oil changes completed on schedule. This appears to be a widespread issue affecting many Infiniti and Nissan vehicles equipped with the VR30 3.0 twin-turbo engine. Numerous owners online report similar …

NHTSA complaint 11738654, quoted in part. Filed by an owner and not verified by NHTSA or by us.

While operating the vehicle under normal driving conditions, the engine experienced a significant loss of power and reduced acceleration. The issue is believed to be related to turbocharger failure within the engine system. The loss of power created a safety concern, particularly when attempting to merge into traffic and maintain highway speeds. The vehicle did not respond as expected when acceleration was needed, which could increase the risk of an accident in certain driving situations. The problem has been confirmed by a dealership service department, and the vehicle is currently available for inspection. The diagnosis indicates that the turbochargers require replacement. Prior to the …

NHTSA complaint 11732566, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The twin turbo failure is a known issue with Infiniti. I took my vehicle to the dealership and it was diagnosed with having a passenger side turbo failure. I have 145K miles on my vehicle. It is outside of the warranty period and very expensive to repair. Infiniti knows there is a problem regarding turbo failure in the Infiniti Q50 and the consumer is forced to deal with expensive repairs $7K for one turbo per the dealership. Had I been made aware of there being a problem, I would not have purchased an Infiniti.

NHTSA complaint 11730686. Filed by an owner and not verified by NHTSA or by us.

See attached document for complaint.

NHTSA complaint 11728782. Filed by an owner and not verified by NHTSA or by us.