Infiniti · NHTSA safety record

2015 Infiniti Q50

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

125

Complaints

Crashes

Fires

Injuries

Deaths

Owners of the 2015 Infiniti Q50 have filed 125 safety complaints with NHTSA between April 2015 and August 2026. The most complained-about system is the power train, named in 39 of them (31%). The typical failure was reported at 26,615 miles, the median across the 54 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

POWER TRAIN:DRIVELINE:DRIVESHAFT

24V470000 · June 21, 2024

The defect: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
The risk: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
The remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

Nissan North America, Inc. · up to 7,222 vehicles across all model years covered

STEERING:AUTOMATED/ADAPTIVE STEERING

16V430000 · June 13, 2016

The defect: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
The risk: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
The remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 28,182 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

16V244000 · April 26, 2016

The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
The risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
The remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Nissan North America, Inc. · up to 3,296,947 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 125.

POWER TRAIN 39 31%

STEERING 28 22%

VEHICLE SPEED CONTROL 21 17%

AIR BAGS 19 15%

UNKNOWN OR OTHER 18 14%

ELECTRICAL SYSTEM 17 14%

SERVICE BRAKES 12 10%

ENGINE 9 7%

EXTERIOR LIGHTING 3 2%

FUEL/PROPULSION SYSTEM 3 2%

SEAT BELTS 3 2%

SEATS 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 18.

2015 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS Filed January 29, 2016

2 injured · crash · towed · 22,000 miles

TAKATA RECALL TGE AIRBAGS LEFT MY PASENGER AND I WITH HURT CHESTS N WAS PAINFUL INSTEAD OF PROTECTIVE

NHTSA complaint 10823048. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS Filed November 2, 2017

2 injured · crash · towed · 28,429 miles

TL* THE CONTACT OWNED A 2015 INFINITI Q50. WHILE ACCELERATING FROM A STOP AT 10 MPH, ANOTHER VEHICLE RAN A RED LIGHT. THE OTHER VEHICLE STRUCK A PEDESTRIAN AND THEN STRUCK THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A CEMENT DIVIDER. THE CONTACT'S SEVEN YEAR OLD SON WAS SEATED IN THE BACK SEAT. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. A POLICE REPORT WAS FILED. THE DRIVER AND REAR PASSENGER SUSTAINED INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED WHIPLASH AND THE DRIVER SUSTAINED BRUISING TO THE LOWER BACK/STERNUM, WHICH REQUIRED X-RAYS, CAT SCANS, AND PHYSICAL THERAPY. THE DRIVER ALSO SUSTAINED HEADACHES, NAUSEA, AND

NHTSA complaint 11042583, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS Filed June 17, 2016

1 injured · crash · towed · 8,000 miles

TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING 45 MPH, A DEER COLLIDED WITH THE VEHICLE AND LANDED ON THE FRONT DRIVER SIDE OF THE HOOD, WINDSHIELD, AND ROOF. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SCRATCHES ON HER BODY FROM THE BROKEN CLASS, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT COLLISION LOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

NHTSA complaint 10874793. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS Filed October 21, 2016

1 injured · crash · towed · 5,000 miles

TL* TAKATA RECALL. THE CONTACT OWNED A 2015 INFINITI Q50. WHILE DRIVING 35 MPH, ONE VEHICLE REAR ENDED THE CONTACT'S VEHICLE, A SECOND VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE, AND A THIRD VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEFT ARM, AND HAND THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF

NHTSA complaint 10917986, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN Filed August 12, 2026

While operating the vehicle, the transmission suffered an abrupt failure resulting in Diagnostic Trouble Code (DTC) P0720 (Output Speed Sensor Circuit). Further diagnostic inspection revealed a complete internal failure of the integrated valve body assembly, which houses the Transmission Control Module (TCM), solenoids, and output speed sensors. The failure caused an immediate loss of gear selection, restricting the transmission to 3rd gear ("limp mode"). Attempting to accelerate beyond 3rd gear causes violent vehicle shaking, severe hesitation, and an inability to maintain traffic speeds due to the TCM losing signal input from the speed sensors and solenoid circuits. This total valve

NHTSA complaint 11756528, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING Filed July 27, 2026

After starting the car the steering wheel jumps off center and the steering is all over the place. have to start the car again and the steering wheel jumps the other direction. I strongly suggest this is exactly what the June 13, 2016 NHTSA campaign number 16V43000 the software may reduce steering ability and increase risk of crash.the direct steering system my experience an error at vehicle start up altering the vehicle steering responsiveness and turning radius. Exact problem with this car. This car has been recalled for the driveshaft break NHSTA 24V470000

NHTSA complaint 11753148. Filed by an owner and not verified by NHTSA or by us.

STEERING Filed July 21, 2026

DIRECT ADAPTIVE STEERING EXPERIENCEING AT START UP ALTERING THE VEHICLES STEERING AND RESPONSIVENESS AND TURNING RADIUS DOES NOT WORK AND IS INCREASING THE RISK OF A CRASH. VERY UNSAFE TO DRIVE. THERE IS A RECALL 16V430000 ON THIS VERY PROBLEM. HAVE BEEN TOLD BY DEALERSHIP AND NISSAN MOTORS THAT MY CAR IS NOT ON THE RECALL AND I WILL HAVE TO PAY MY SELF TO GET FIXED AND TO SEE IF THAT IS THE PROBLEM. READING THE NHTSA CAMPAIGN NUMBER:16V430000 THIS IS THE EXACT PROBLEM WITH THE DIRECT ADAPTIVE STEERING SYSTEM ON THIS CAR. I BELIEVE THIS SHOULD BE COVERED BY THE RECALL!

NHTSA complaint 11751944. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL Filed July 15, 2026

While driving my 2015 Infiniti Q50s, the transmission suddenly suffered a catastrophic electronic failure, causing the vehicle to immediately drop into "limp mode." This resulted in a sudden and dangerous loss of acceleration while operating in traffic. A diagnostic scan revealed trouble codes P0500 and P0720 (Output Speed Sensor circuit). However, following Infiniti's official Technical Service Bulletin (TSB ITB19-040), the actual failure was the Transmission Control Module (TCM), which is permanently integrated into the transmission control valve body inside the transmission. Because the speed sensor cannot be replaced independently of the integrated module, I was forced to pay

NHTSA complaint 11750490, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING Filed June 23, 2026

DAS issue that I have been dealing with for two months now, issue is still not resolved even after taking out a personal loan for 6k to fix the modules at Douglas Infiniti, waited weeks for the modules, they replaced the modules, did the calibration but a new issue is happening where I'm losing control for a split second and the car would either pull to the left or right egregiously. I took it to back to Douglas Infiniti for the issue, they found code C13E9-00, cleared the code and did the calibration again only for the issue to happen again once I was close to getting home. Spoke with Martin the advisor and he is saying that he thinks its an issue with the rack and pinion and not a

NHTSA complaint 11745913, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN Filed May 14, 2026

The valve body on these cars are useless. Driving down a highway and cant shift out of 3rd gear almost had a car re-end me. Today I am driving and the ECU is not responding I see the check engine light on then I'm like not again. This would be the 3rd valve body I replaced. First I replaced the whole transmission thinking that is what I needed and advised that the valve body and the transmission are one. Yet no they come in parts. Anyways today I am waiting to get home, but the car is not reading my key fob why? Then the ECU and code U0100 is popping up. Something new and turns the car off. The shifting that happen earlier was just a light bulb of I already knew what is wrong. I felt the

NHTSA complaint 11737881, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti Q50

Model year	Complaints	Recalls	Deaths
2019	30	1	—
2018	43	3	—
2017	62	4	—
2016	39	4	—
2014	169	5	2

Other 2015 Infiniti models

QX60 92 QX80 18 Q70 10 QX70 8

Every Infiniti on this site — 50 vehicles, 106 recall campaigns and 1 open investigation .

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

Complaints: NHTSA's ODI complaint file , published August 20, 2026. One complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall campaign API , most recent campaign filed August 12, 2026.
Investigations: NHTSA's ODI investigation file , published 2026-08-19.

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by guarledes
Independent developer and analyst