CSR

Recall · 24V470000

Nissan North America recalled 6 models over power train

7,222

Vehicles covered

6

Models

26

Model years

June 21, 2024

Filed with NHTSA

POWER TRAIN:DRIVELINE:DRIVESHAFT

The defect
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
What it can cause
A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
What the dealer does
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
NHTSA's note
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The repair is free, whatever the age or mileage of the vehicle, and whether or not you are the original owner.

Which vehicles

A recall reaches a range of VINs inside these model years, not every car built in them. Yours may not be covered even if it is listed here, and the only way to find out is NHTSA's own VIN lookup .

VehicleModel yearsSafety record
InfinitiM35 Hybrid2012 to 2013Not published here
InfinitiM562011 to 20132011
InfinitiQ502014 to 201820142015201620172018
InfinitiQ702014 to 20192015
InfinitiQ70 Hybrid2014 to 2018Not published here
InfinitiQ70L2015 to 2019Not published here

How this campaign compares

At 7,222 vehicles this is a bigger campaign than 77% of the 19,818 vehicle recalls filed since 1995 whose size NHTSA published. The middle campaign on file covers 472. It covers model years 2011 to 2019, so the oldest vehicles on it were 13 model years old when the defect was reported to NHTSA.

Infiniti vehicles have been recalled over the power train 4 times before this, most recently in December 2020 as 20V755000. That is not evidence the earlier repair failed.

This site holds the complaint record for 7 of the 26 model years the campaign names. Their owners have filed 461 complaints with NHTSA, 338 of them before this campaign was filed. 80 of those name the power train, the system this recall is about — a count of complaints, not of this defect. The earliest of them reached NHTSA in September 2013, 10 years before this filing.

The vehicles on this campaign carry one other recall published here: 20V755000 (power train).

Check your own car

A VIN check is the only answer for a specific vehicle, and it also shows every other open recall on it, which is usually the reason it is worth doing rather than reading one campaign.

Filed by Nissan North America, Inc. with NHTSA on June 21, 2024 as campaign 24V470000. Every word of the defect, consequence and remedy above is NHTSA's published record of that filing, not a summary of it.

Compiled and maintained by . Data last checked 2024-06-21.
Independent developer and analyst