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Infiniti · NHTSA safety record

2025 Infiniti QX60

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 17 safety complaints about the 2025 Infiniti QX60 with the US government. Of those, 1 describes a crash, 2 people were injured and no death is recorded. One recall campaign is open against it, covering the hydraulic brakes.

The most complained-about system is the engine, named in 4 complaints, 24% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2025 to September 2026 · How this is counted

What is on file

17 complaints on file

17

Complaints

1

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 7 · 41%
ENGINE 4 · 24%
SERVICE BRAKES 3 · 18%
FUEL/PROPULSION SYSTEM 2 · 12%
WHEELS 2 · 12%
ELECTRICAL SYSTEM 1 · 6%
FORWARD COLLISION AVOIDANCE 1 · 6%
STEERING 1 · 6%
VEHICLE SPEED CONTROL 1 · 6%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 17.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 12.

16 12 8 4
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Infiniti QX60, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

25V173000 · March 19, 2025

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, Pathfinder, and INFINITI QX60 vehicles. One or both front brake caliper assemblies may have reduced strength and could break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
The risk
A broken front brake caliper can cause a loss of front brake function, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the front brake caliper assemblies as necessary, free of charge. Owner notification letters were mailed May 9, 2025. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are PD137 and PD138.

Nissan North America, Inc. · up to 1,430 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed

On XXX, at approximately 7:30–7:50 a.m., the driver was traveling northbound on the [XXX] in [XXX] during heavy rain. While the vehicle was moving, it unexpectedly began steering or correcting its direction without the driver intending it to do so. At approximately the same time, the vehicle lost acceleration and the brakes did not respond normally. The driver attempted to stabilize and regain control of the vehicle, but the vehicle continued losing speed and could not be controlled normally. This created an immediate risk of being struck from behind while traveling in the express lanes. The vehicle ultimately collided with the express-lane concrete barrier. No other vehicle was involved.

NHTSA complaint 11764744, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Wireless phone charging pad overheats phone to the point the phone turns off. Concern for possible fire hazard due to how hot the phone gets. In July 2026 the dealer was advised of issue. Dealer referred me to Infinity Consumer Affairs who said they consulted with their engineers and there is nothing they can do about this known issue.

NHTSA complaint 11751647. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Pulling onto 55mph road from a stop, the car began to accelerate then lagged(felt like a pause/stall in acceleration) and then overcompensated with rapid acceleration. This has happened multiple times. The vehicle has also gotten stuck in a low gear when accelerating in auto mode. Took the car to the dealership expressing safety concern of unreliable acceleration and they couldn’t replicate the issue.

NHTSA complaint 11751044. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While driving on highway vehicle completely shut down . Barely giving time to pull over to the shoulder. The car required a tow. After inspection it was determined the Fuel pump needed to be replaced with 12,287 miles on the vehicle

NHTSA complaint 11744563. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Defective rear brakes & rear rotors at less then 22,000 miles on a 2025 QX60 almost causing major accident. Rotors warped & pads worn down to 1mm/2mm. Defective OEM parts used by Infiniti, refusal to cover under vehicle warranty.

NHTSA complaint 11740699. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Cabin vibration happens intermittently. Purchases vehicle new with 300 miles on it. Less than a month I experienced this vibration for the first time. It has happened at least once a month since. The noise and vibration is inside the vehicle only and only noticeable when driving. It appears to be related to the noise cancellation system.

NHTSA complaint 11706301. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Infiniti QX60

Model year Complaints Recalls Deaths
2024 19 3 —
2023 27 3 —
2022 23 2 —
2020 24 1 —
2019 38 2 —
2018 38 1 —
2017 68 2 —
2016 29 1 —
2015 92 3 —
2014 199 7 —

Other 2025 Infiniti models

QX80 8

Complaints on file, same model year.

Every Infiniti on this site — 52 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst