2018 Infiniti Q60

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

Component/System: Supplemental Restraint System (SRS) / Airbag Occupancy Classification System — Passenger Side What Happened: The airbag/SRS warning light illuminated on my 2018 Infiniti Q60 (VIN [XXX], 102,388 miles). The vehicle was taken to Sewell Infiniti of Dallas ([XXX]) for diagnosis. The technician performed a diagnostic scan and found fault code B00A0-00 related to the passenger seat occupancy classification system. The technician performed a relearn and reset procedure on the occupancy sensor (Step 1 of the progressive repair protocol, at a cost of $143.99). The relearn procedure failed. The technician confirmed the control units are functioning correctly but that the seat …

NHTSA complaint 11751340, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I own an Infiniti with fewer than 45,000 miles on it. Recently, the airbag warning light illuminated, so I brought the vehicle to an Infiniti dealership for diagnosis. I was informed that the issue is a known problem involving the seat frame and that the recommended repair is replacement of the seat frame. I was then quoted approximately $11,000 for the repair. I purchased this vehicle less than a year ago and am extremely concerned that a component critical to the airbag system has failed at such low mileage. More importantly, I have been advised that the airbag system will not work while this condition exists, creating what I believe to be a significant safety hazard. Given the low …

NHTSA complaint 11746278, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The vehicle was subject to an active manufacturer safety recall involving the oil pressure control system and diagnostic trouble code P06DA, which requires inspection and replacement of the Engine Room Sub-Harness if the condition is present. The defect was confirmed by an authorized dealer, DTC P06DA was verified, and the Engine Room Sub-Harness was replaced in accordance with the recall remedy instructions. However, the manufacturer failed to fully remedy the recall, as the consumer was required to pay a significant portion of the repair cost out-of-pocket. While the manufacturer provided partial reimbursement, the remaining balance was charged to the vehicle owner despite the repair …

NHTSA complaint 11714198, quoted in part. Filed by an owner and not verified by NHTSA or by us.

2018 Infiniti Q60, ABS Actuator is malfunctioning. Causing spongy feeling when applying breaks. When breaking, the pedal goes to the floor in order to stop.

NHTSA complaint 11673659. Filed by an owner and not verified by NHTSA or by us.

In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked at Infiniti forums with my model having the same issue. A disaster waiting to happen with airbag not deploying when front passenger is sitting there in case of an accident. This should be a mandatory recall! It appears Infiniti have had similar issue with other models. Links to forums below - [XXX] …

NHTSA complaint 11673840, quoted in part. Filed by an owner and not verified by NHTSA or by us.

On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for California emissions compliance. This contradicts their initial confirmation and leaves me unable to legally smog or register the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11649269. Filed by an owner and not verified by NHTSA or by us.