2018 Infiniti QX30

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018 Infiniti QX30 vehicles. The bolt securing the right-hand side lower seat belt anchorage may have been incorrectly installed during production. This can result in the lower seat belt anchorage detaching in a crash. As such, these vehicles fail to comply with certain requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", number 209, "Seat Belt Assemblies, and number 208, "Occupant Crash Protection."

The risk

If the lower seat belt anchorage detaches in a crash, it can increase the risk of injury.

The remedy

Nissan will notify owners, and dealers will weld in a new retaining plate and secure the seat belt anchorage with a new anchor bolt, free of charge. All vehicles were repaired July 17, 2018. Owners may contact Infiniti customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 6 vehicles across all model years covered

The defect

Nissan North America, Inc. (Nissan) is recalling 2017-2018 Infiniti QX30 vehicles. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

The risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

The remedy

Nissan will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began March 26, 2018. Owners may contact Infiniti customer service at 1-800-622-6200, option 7.

Nissan North America, Inc. · up to 17,507 vehicles across all model years covered

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

towed · 40,000 miles

The contact owns a 2018 Infiniti QX30. The contact stated while driving approximately 50 MPH, the vehicle erroneously shifted into neutral(N) and stalled inadvertently. The contact was able to pull to the side of the road. The vehicle failed to restart. The message "Service Required - Do Not Shift Gears - Visit Dealer" was displayed temporarily. The vehicle was towed to the local dealer and it was diagnosed and determined that the auxiliary battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 40,000.

NHTSA complaint 11574917. Filed by an owner and not verified by NHTSA or by us.

52,000 miles

The contact owns a 2018 Infiniti QX30. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the steering wheel, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed clockspring. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was repaired under an undisclosed recall in 2018. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the previous recall. The failure mileage was approximately 52,000.

NHTSA complaint 11718589. Filed by an owner and not verified by NHTSA or by us.

The rear subframe on my 2018 Infiniti QX30 experienced a structural failure at approximately 39,000 miles. The vehicle was inspected by an authorized Infiniti dealer, who confirmed failure of the rear subframe, a critical structural and safety component. This failure created a serious safety hazard, including risk of loss of vehicle control. The vehicle was deemed unsafe to operate. The failure occurred under normal driving conditions and without warning. A rear subframe is not a wear item and should not fail at this mileage. This appears to be a potential manufacturing or design defect affecting vehicle safety.

NHTSA complaint 11715613. Filed by an owner and not verified by NHTSA or by us.

I am submitting a safety concern regarding the headliner in my vehicle. The rear portion of the headliner has detached and is sagging downward. As shown in the attached photo, the sagging material obstructs visibility through the rear window, significantly reducing the driver’s ability to see behind the vehicle. This creates a dangerous situation, particularly when reversing, changing lanes, or monitoring traffic approaching from the rear. The obstruction compromises rearward visibility, which is a critical safety function. I believe this issue presents a safety defect that could increase the risk of a collision and endanger both the occupants of the vehicle and others on the road. …

NHTSA complaint 11690929, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I am reporting a serious manufacturer defect in my 2018 Infiniti QX30. The headliner has detached and is sagging, obstructing rear window visibility and presenting a potential distraction while driving. This impairment significantly reduces rear visibility and has created an ongoing safety risk, especially when changing lanes or reversing. Infiniti Consumer Affairs has acknowledged the defect and its safety concerns but has only offered partial repair coverage, which I have refused on the basis that no consumer should bear any cost for a safety-related manufacturer defect. The defect is not due to misuse, damage, or wear, and the vehicle is otherwise in good condition. This issue has been …

NHTSA complaint 11667031, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Car has been having issues related to recall but is not on list.

NHTSA complaint 11653838. Filed by an owner and not verified by NHTSA or by us.

52,000 miles

The contact owns a 2018 Infiniti QX30. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the diagnostic trouble codes P052E71 and P053A-00 were retrieved. The mechanic determined that the crankcase ventilation system intake valve had failed. The mechanic also informed the contact that the vehicle was a Mercedes-Benz vehicle that the Infiniti manufacturer had rebranded as an Infiniti vehicle. The mechanic confirmed that the engine was a Mercedes-Benz engine. The dealer was notified of the failure. The contact attempted to purchase the part from the dealer, but the dealer provided the incorrect part. The vehicle was …

NHTSA complaint 11632150, quoted in part. Filed by an owner and not verified by NHTSA or by us.