2016 Kia Cadenza

The defect

Kia Motors America (Kia) is recalling all 2014-2016 Cadenza vehicles. During manufacturing, the front windshield may not have been properly bonded to the vehicle, allowing it to detach.

The risk

A front windshield that detaches from a vehicle can increase the risk of a crash or injury.

The remedy

Dealers will inspect the front windshield glass. If necessary, the windshield will be removed and reinstalled. Repairs will be performed free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC232.

Kia Motors America · up to 30,362 vehicles across all model years covered

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

My 2016 Kia Cadenza (VIN [XXX] ) experienced repeated overheating, coolant loss, and eventually white exhaust smoke consistent with internal coolant intrusion. The issue began mid-2025 and worsened over time. Despite reporting overheating and coolant loss to Central Kia of Plano, the dealership failed to diagnose the problem, did not escalate to Techline, and did not check or apply Kia Service Action WTY039, which was active. They returned the vehicle to me still overheating, forcing me into multiple out-of-pocket repairs for coolant, radiator, radiator fan, and water pump replacement. None resolved the issue, and the vehicle became unsafe to drive due to rising temperature and smoke. A …

NHTSA complaint 11702878, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I am submitting this complaint regarding a 2016 Kia Cadenza (VIN: [XXX] ) and Kia’s repeated failure to properly diagnose or repair a serious overheating/safety defect despite this being a well-documented and known issue affecting these engines. Vehicle and Service Information •Vehicle: 2016 Kia Cadenza (VIN: [XXX] ) •Mileage: ~129,608 •Dealer Involved: Central Kia of Plano (Plano, TX) •Repair Order #: [XXX] •Dates: [XXX] Issues 1.Overheating / Known Engine Defect •My vehicle overheats, especially with the A/C on or at idle. •Kia has already been directed to issue extended warranties on these engines due to systemic defects (including bearing wear, engine failure, and overheating). •Despite …

NHTSA complaint 11684923, quoted in part. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Kia Cadenza. The contact stated that there was water and air leaking through the windshield of the vehicle. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 22V158000 (Visibility); however, the dealer inspected the vehicle and informed the contact that the repair was not necessary. The contact stated that while the vehicle was at the car wash, a significant amount of water leaked through the windshield, causing the contact to be soaked. The contact stated that upon attempting to wipe the interior of the windshield, the windshield was unsecured and almost separated from the vehicle. The contact stated that the windshield could be pushed …

NHTSA complaint 11660507, quoted in part. Filed by an owner and not verified by NHTSA or by us.

While driving down the highway, I heard a loud boom and my sunroof exploded sending glass everywhere all through the car with my kids in the backseat. Driving straight on the highway at 60 miles per hour and nothing to hit the glass, Something is definitely wrong with the pano sunroof on these cars.

NHTSA complaint 11649124. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Kia Cadenza. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front windshield, after which she observed that the windshield had begun to crack and was leaking. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V158000 (Visibility) the VIN was included, and the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA complaint 11586595. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2016 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11585916. Filed by an owner and not verified by NHTSA or by us.