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BMW · NHTSA safety record

2017 BMW 328D

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 12 safety complaints about the 2017 BMW 328D with the US government. Of those, no death is recorded. 3 recall campaigns are open against it, covering the diesel fuel system and the engine and its cooling.

The most complained-about system is the engine, named in 4 complaints, 33% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2019 to September 2026 · How this is counted

What is on file

12 complaints on file

12

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 2 defect investigations are open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 4 · 33%
FUEL/PROPULSION SYSTEM 4 · 33%
UNKNOWN OR OTHER 4 · 33%
EXTERIOR LIGHTING 1 · 8%
FUEL SYSTEM, DIESEL 1 · 8%
SERVICE BRAKES 1 · 8%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 12.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 4.

8 6 4 2
19 21 22 23 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2017 BMW 328D. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

FUEL SYSTEM, DIESEL

21V907000 · November 19, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
The risk
A melting intake manifold increases the risk of a fire.
The remedy
Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 50,404 vehicles across all model years covered

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

21V586000 · July 29, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,216 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

18V755000 · October 25, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
The risk
The melting intake manifold can increase the risk of a fire.
The remedy
BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 44,368 vehicles across all model years covered

Defect investigations

2 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

High pressure fuel pump failure

EA23001

Still open engineering analysis · opened March 17, 2023 · led to recall 24V957

the diesel fuel system

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE
Diesel fuel pump failed while driving on the road. I also own a 2014 328d BMW which was recalled earlier where the diesel fuel pump was replaced by the dealership. While driving on the road, the car unexpectedly turned off in traffic. I managed to get the vehicle off the road and called a tow truck. I contacted my local BMW dealer and informed me my 2017 328d is not under a recall like my 2014 328d was. I then instructed the tow truck driver to take the car to an independent mechanic who specializes on BMWs. The diagnosis is a fail fuel pump.

NHTSA complaint 11762347. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I started to hear a grinding noise from the center-underside of my car about 4 months ago. I did some research and found that many BMW customers had experienced the same noise and the diagnosis was a parking brake line that drops on the main driveshaft after breaking free of the plastic support that is supposed to hold it in place. A video with sound of of the problem can been seen/heard here - [XXX] I had my BMW dealer look into the problem and his diagnosis was the same. The plastic clip that holds the parking brake cable in place had broken. And when the cable drops it rubs on the driveshaft making the grinding noise. A copy of the estimate to repair is attached. So far this failure has

NHTSA complaint 11634858, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Headlight vertical aim control malfunction, TONS of f series BMWs affected.

NHTSA complaint 11544251. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Was driving down highway going 70mph, I heard a loud pop above me and realized the front sunroof section shattered. Luckily it was not open and shade protected from glass. Glass has gone everywhere on the highway and scratched up the roof and my windshield also cracked.

NHTSA complaint 11523947. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Hi, my vehicle has a recall, 21v586, for high pressure fuel pump. I suggest this recall should be elevated to a mandatory recall. When my fuel pump failed it immediately lost power while driving. I was fortunate to maneuver the car across traffic to a safe location. I consider myself a defensive and conscious driver. Had this been my wife or someone else I'm not real confident that they would be able to safely maneuver the vehicle as there was no warning. Moreover, my car has been unavailable since 5/19 when this occurred. This pump had a such a catastrophic failure that it sheared a mounting bolt holding it to engine. Metal fragments were displaced throughout the fuel system. Most recent

NHTSA complaint 11470568, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Failed component: Failure for a motor vehicle to signal the intention to perform a U-TURN maneuver. Safety at risk: U-TURN maneuvers often result in accidents that cause material damage, severe injuries and death of motorists, passengers, motorcycle riders, bicyclists, and pedestrians. These accidents usually happen due to the inability of drivers to properly signal or warn others of the intention to execute a U-TURN maneuver because of the non-existence of a U-TURN signal in motor vehicles. Problem reproduced/confirmed? Yes, this problem occurs every day on the public roads/streets of our Nation. Has vehicle/component been inspected? NO, the U-TURN signal has not been added under the

NHTSA complaint 11459677, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 328D

Model year Complaints Recalls Deaths
2018 10 4 —
2016 10 4 —
2015 27 6 —
2014 153 7 —

Other 2017 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst