CSR

BMW · NHTSA safety record

2016 BMW 328D

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

10

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2016 BMW 328D have filed 10 safety complaints with NHTSA between November 2017 and April 2024. The most complained-about system is the engine, named in 4 of them (40%). The typical failure was reported at 14,169 miles, the median across the 2 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle. A further 2 defect investigations are open and unresolved.

Recalls (4)

FUEL SYSTEM, DIESEL

21V907000 · November 19, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
The risk
A melting intake manifold increases the risk of a fire.
The remedy
Dealers will replace the EGR cooler and inspect the intake manifold, replacing it as necessary, free of charge. This recall includes all vehicles previously recalled under 18V-755. Vehicles previously recalled under 18V-755 will need to have the new remedy performed for this recall. An interim owner notification letter was mailed on January 18, 2022. The remedy is expected to be available in June 2022. Owner notification letters were mailed on July 6, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 50,404 vehicles across all model years covered

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

21V586000 · July 29, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
The risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
The remedy
Dealers will replace the high-pressure fuel pump, free of charge. Owner notification letters were mailed on January 14, 2022. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 11,216 vehicles across all model years covered

POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT

20V185000 · March 26, 2020

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2016 328d xDrive sedans and 2013-2015 328d xDrive station wagon vehicles. The constant-velocity joint which transfers power between the transfer case and the rear drive shaft, may become damaged, possibly resulting in loss of power to the rear wheels.
The risk
A loss of power to the rear wheels can affect vehicle control, increasing the risk of a crash. Additionally, when the vehicle is parked after a loss of power to the rear wheels and the parking brake is not engaged, unintended rollaway can occur, increasing the risk of a crash or injury.
The remedy
BMW will notify owners, and dealers will replace the constant-velocity joint and inspect the transfer case, replacing it if necessary, free of charge. The recall began May 22, 2020. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 8,536 vehicles across all model years covered

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

18V755000 · October 25, 2018

The defect
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
The risk
The melting intake manifold can increase the risk of a fire.
The remedy
BMW will notify owners, and dealers will inspect and replace the EGR cooler as necessary. If a leak has already occurred, the engine intake manifold will also be replaced. These repairs will be made free of charge. The recall began May 13, 2019. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 44,368 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

High pressure fuel pump failure

EA23001

Still open engineering analysis · opened March 17, 2023 · led to recall 24V957

the diesel fuel system

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 10.

ENGINE 4 40%
FUEL/PROPULSION SYSTEM 3 30%
SERVICE BRAKES 2 20%
FORWARD COLLISION AVOIDANCE 1 10%
FUEL SYSTEM, DIESEL 1 10%
VEHICLE SPEED CONTROL 1 10%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 3.

2017 2022 2024
2017 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL/PROPULSION SYSTEM
(1) Failed component: High Pressure Fuel Pump (2) The vehicle complete shut down without warning leaving the driver stranded on the road. (3) The problem has been assessed and confirmed. (4) The vehicle has been inspected by a certified BMW mechanic. (5) There was no warning prior to failure. Description: While driving at approximately 30 mph, the vehicle shut down. I was told by a certified BMW mechanic that the high pressure fuel pump imploded, sending metal chards through the fuel injection line thereby disabling the vehicle entirely. I inquired as to whether or not a recall had been issued and BMW told me it had not been issued for my vehicle. I have since learned that a recall was

NHTSA complaint 11584611, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The high-pressure fuel pump failed causing the engine to stop completely without any prior warning and the car put itself in park on the highway and would not get out of park to go into neutral or any other gear. This could have caused a very serious crash and highly increased my risk of injury or death. You are more than welcome to inspect it. It is currently sitting at the dealership waiting for a resolution. My safety and the safety of many others on the 65mph highway were put at risk when the car completely stopped in the middle of the road and would not move until the tow truck arrived to drag it on their truck (would not even go into neutral). The problem was confirmed by the BMW

NHTSA complaint 11489096, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Collision warning is often inaccurate. Signaling collision when no obstacles are present. Also, EGR Cooler recall still pending.

NHTSA complaint 11474829. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, DIESEL
The contact owns a 2016 BMW 328D. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11471497. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Total brake failure

NHTSA complaint 11440214. Filed by an owner and not verified by NHTSA or by us.

ENGINE
TL* THE CONTACT OWNS A 2016 BMW 328D. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V755000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT BMW OF BAKERSFIELD (LOCATED AT 5400 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 396-4040) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11218550. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 328D

Model year Complaints Recalls Deaths
2018 8 4
2017 11 3
2015 27 6
2014 151 7

Other 2016 BMW models

Every BMW on this site — 249 vehicles, 484 recall campaigns and 2 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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