CSR

Ford · NHTSA safety record

2017 Ford Escape

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 2,689 safety complaints about the 2017 Ford Escape with the US government. Of those, 39 describe a crash, 15 mention a fire, 56 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the engine, named in 1,573 complaints, 58% of the total. The typical failure was reported at 70,000 miles, the median across the 1,157 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2016 to September 2026 · How this is counted

What is on file

2,689 complaints on file

2,689

Complaints

39

Describe a crash

15

Mention fire

56

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints fell 39% year on year: 469 in the twelve months to 2026-Q2, against 773 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 1,573 · 58%
ENGINE AND ENGINE COOLING 508 · 19%
POWER TRAIN 391 · 15%
ELECTRICAL SYSTEM 156 · 6%
UNKNOWN OR OTHER 153 · 6%
WHEELS 76 · 3%
FUEL/PROPULSION SYSTEM 72 · 3%
STRUCTURE 62 · 2%
STEERING 49 · 2%
SERVICE BRAKES 45 · 2%
EXTERIOR LIGHTING 38 · 1%
VEHICLE SPEED CONTROL 31 · 1%
0 631 1,262

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 2,689.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 713.

752 564 376 188
16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2017 Ford ESCAPE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 18.5% 19.1%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

26V374000 · June 9, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2017 Escape vehicles previously repaired incorrectly under recall number 16V617. The power-operated windows may exert excessive force when encountering an object, before they automatically reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
A closing window that does not reverse direction as expected can pinch a driver or passenger before retracting, increasing the risk of injury.
The remedy
Dealers will update the power window operating system software, free of charge. Owner notification letters were mailed July 22, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C29. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

Ford Motor Company · up to 18,124 vehicles across all model years covered

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

26V011000 · January 15, 2026

The defect
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
The risk
An electrical short circuit can increase the risk of a fire.
The remedy
Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.

Ford Motor Company · up to 116,672 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

22V413000 · June 10, 2022

The defect
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Ford Motor Company · up to 2,925,968 vehicles across all model years covered

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

16V617000 · August 24, 2016

The defect
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
If a window closes on a body part, it can increase the risk of injury.
The remedy
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.

Ford Motor Company · up to 17,985 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

6 injured · crash · towed · 56,000 miles

MY CAR WENT TO AN ACCIDENT LAST FEBRUARY 14,2017 AND MY AIRBAGS FAILED TO DEPLOY. I WAS RUNNING ON A SPEED OF 40-45 MPH AND HIT ANOTHER CAR AND MY CAR SPIN 360 DEGREES THEN ANOTHER CAR HIT MY CAR AND MADE MY CAR STOP FROM SPINNING. DESPITE THE IMPACT, MY AIRBAGS FAILED TO DEPLOY.

NHTSA complaint 11310170. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

4 injured · crash · towed · 4,100 miles

I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.

NHTSA complaint 10916044. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

4 injured · 1,200 miles

MY CAR WAS PARKED IN THE DRIVEWAY. THE BRAKE WAS ON. I OPENED THE DRIVERS SIDE OF THE DOOR BEFORE I COULD DO ANYTHING THE CAR STARTED MOVING. THE CAR DOOR KNOCKED ME DOWN AND RAN OVER MY RIGHT FOOT AND LEG. I WAS DRAGGED DOWN MY DRIVE WAY. THE CAR STOPPED AT THE STREET. THE BRAKE WAS STILL ON. EMS TOOK ME TO THE HOSPITAL.

NHTSA complaint 11031757. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

3 injured · crash · towed · 16,296 miles

TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED

NHTSA complaint 10969821, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Has a issue with the coolant intrusion and the car loses coolant and has white smoke on start up and when it overnight

NHTSA complaint 11767368. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have a 17 escape with a 1.5l engine. Few years ago I had engine block replaced. The engine block that was installed in my engine has the coolant intrusion issue. This is the second motor put inside my vehicle due to this issue. (Last motor was due to neglect from previous owner aka my ex wife)

NHTSA complaint 11767242. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The engine light on my 2017 Ford Escape EcoBoost 2.0L has come on a couple times in the last few months. My trusted mechanic has diagnosed the following codes: P0301 and P0316 - which indicates cylinder misfire and misfire detected on start up. There is an active TSB 22-2226 (Coolant intrusion into Spark Plug/Cylinder Bore) that matches up with those codes. This is my daughter’s primary vehicle and we are not comfortable with her continuing to drive it for fear of total engine lockup. I took it into my local dealership to have them do their own diagnosis and to contact Ford corporate to determine the appropriate path to resolution. Current mileage is approximately 72,700 miles.

NHTSA complaint 11767130. Filed by an owner and not verified by NHTSA or by us.

ENGINE
With just over 115,000 miles, and overall our 2017 Ford Escape being in excellent shape and well taken care of, the check engine light came on and all of a sudden on the interstate the car stopped running. We ahead to pull to the side and have it towed as whatever we did would not get the car to start. The issue turns to be with coolant leaking into the cylinders and per the mechanic the only solution is to have the engine replaced. This appears to be a known issue with this car, yet there is no recall or ownership by Ford.

NHTSA complaint 11767154. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

216,000 miles

The contact owns a 2017 Ford Escape. The contact stated that while exiting the vehicle, the vehicle started rolling backwards while shifted to park(P). The contact referenced NHTSA Campaign Number: 22V413000 (Power Train); however, the recall repair was previously performed in 2024. The manufacturer was notified of the failure. The vehicle was taken to an authorized dealer to be diagnosed, and the contact was informed that the transmission shifter cable bushing was missing. The shifter cable and bushing were replaced with similar parts and the vehicle was repaired. The failure mileage was 216,000.

NHTSA complaint 11766714. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The coolant has been leaking into the cylinders the symptoms were violent shaking, low coolant, white smoke, misfires, and engine light and warning on. My safety and others safety were put at risk because if the motor is not replaced it can become a fire hazard and it could break down on the road endangering mine and others lives. The problem was diagnosed by a ford dealership and cost me $201 to just diagnose where they quoted me $14,000 to replace. It was inspected by the manufacturer (dealership). About 3 weeks ago there was an “Engine Fault Service Now” code on the screen then a couple days later the engine light came on and it was either constant or blinking.

NHTSA complaint 11766494. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Ford Escape

Model year Complaints Recalls Deaths
2025 24 9 —
2024 76 8 1
2023 99 11 —
2022 232 19 —
2021 348 19 —
2020 1,602 23 —
2019 588 3 —
2018 1,804 4 —
2016 1,131 4 —
2015 1,106 9 —
2014 2,086 16 4
2013 2,750 18 —
2012 602 1 —
2011 1,316 2 —
2010 2,070 3 —

Other 2017 Ford models

Every Ford on this site — 359 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst