CSR

Harley-Davidson · NHTSA safety record

2017 Harley-Davidson FLTRXS

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2017 Harley-Davidson FLTRXS have filed 8 safety complaints with NHTSA between June 2017 and October 2019. The most complained-about system is the power train, named in 6 of them (75%). The typical failure was reported at 2,500 miles, the median across the 5 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

POWER TRAIN:CLUTCH ASSEMBLY

18V734000 · October 18, 2018

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.
The risk
If the clutch cannot be disengaged it can result in a loss of control, increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.

Harley-Davidson Motor Company · up to 177,636 vehicles across all model years covered

ENGINE AND ENGINE COOLING

17V333000 · May 22, 2017

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017 Electric Glide Ultra Classic (FLHTCU), Police Electra Glide (FLHTP), Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide (FLTRX), and Road Glide Special (FLTRXS) motorcycles. In the affected motorcycles, a clamp used to secure an engine oil cooler line may have been improperly installed.
The risk
The incorrectly installed clamp may result in the engine oil cooler line detaching, causing a sudden loss of oil, potentially into the path of the rear tire, increasing the risk of a crash.
The remedy
Harley-Davidson will notify owners, and dealers will inspect and correct the oil cooler line clamps, as necessary, free of charge. The recall began on June 6, 2017. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0170.

Harley-Davidson Motor Company · up to 45,589 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

POWER TRAIN 6 75%
ENGINE 2 25%
ELECTRICAL SYSTEM 1 13%
FUEL/PROPULSION SYSTEM 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2017 at 3.

2017 2019
2017 to 2019

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed · 124 miles

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLTRXS ROAD GLIDE. WHILE DRIVING APPROXIMATELY 5 MPH, AN OBJECT STRUCK THE VEHICLE AND FRACTURED THE OIL COOLER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HARLEY DAVIDSON (4000 N HWY 75, SHERMAN, TX 75090) WHERE IT WAS DIAGNOSED THAT THE OIL COOLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE, BUT THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 124.

NHTSA complaint 11041938. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

30,000 miles

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS) MOTORCYCLE. THE CONTACT DISCOVERED THAT THE TRANSMISSION FLUID WAS VERY LOW AND FLUID WAS ERRONEOUSLY TRANSFERRED FROM THE TRANSMISSION INTO THE PRIMARY CHAIN CASE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. RED ROCK HARLEY-DAVIDSON (2260 S RAINBOW BLVD, LAS VEGAS, NV 89146) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint 11271769. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:CLUTCH ASSEMBLY
2017 HARLEY DAVIDSON. CONSUMER WRITES IN REGARDS TO DEFECTIVE HYDRAULIC CLUTCH SYSTEM. *LD *TR

NHTSA complaint 11175534. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE MOTORCYCLE WITHIN A REASONABLE AMOUNT OF TIME. ROMMEL HARLEY-DAVIDSON DELMARVA (22586 SUSSEX HWY, SEAFORD, DE 19973) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 3608893. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11174682. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON ROAD GLIDE SPECIAL (FLTRXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DALLAS HARLEY-DAVIDSON (334 W CENTERVILLE RD, GARLAND, TX 75041, (972) 270-3962) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint 11151999. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

9,500 miles

FINALLY GOT THE BIKE BACK AFTER 7 DAYS IN THE SHOP. I WAS ENTERING THE HIGHWAY UNDER ACCELERATION AND THE BIKE WENT INTO LIMP MODE. I MANAGED TO PULL OVER TO THE SHOULDER WITHOUT GETTING RUN OVER. CALLED THE LOCAL HD DEALER FROM THE SHOULDER. WHEN I GOT OFF THE PHONE THE BIKE STARTED NORMALLY, SO I RODE IT DIRECTLY THERE WITH THE SERVICE ENGINE LIGHT ON. THEY KEPT IT ALL WEEK TO REPLACE THE VEHICLE SPEED SENSOR. IT WAS DELIVERED TO MY HOUSE 7 DAYS LATER AND ROLLED INTO THE GARAGE. STARTED TO TAKE IT OUT THE NEXT MORNING. GOT ABOUT 1 MI AWAY BEFORE IT WENT INTO LIMP MODE. I WAS ACCELERATING FROM A STOP LIGHT, TURNING LEFT. MADE IT TO THE GAS STATION ON THE CORNER WITHOUT GETTING HIT. CALLED

NHTSA complaint 11091079, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson FLTRXS

Model year Complaints Recalls Deaths
2016 12 1

Other 2017 Harley-Davidson models

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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