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Hyundai · NHTSA safety record

2017 Hyundai Ioniq Electric

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

9

Complaints

1

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2017 Hyundai Ioniq Electric have filed 9 safety complaints with NHTSA between July 2018 and July 2023. The most complained-about system is the electrical system, named in 7 of them (78%). The typical failure was reported at 40,000 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ONBOARD (OBCM)

21V944000 · December 7, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2017-2019 Ioniq electric vehicles. An unstable electrical ground may cause the vehicle to enter a fail-safe mode with reduced acceleration and power. In certain conditions while in fail-safe mode, the vehicle may accelerate after the gas pedal is released.
The risk
Unexpected acceleration following gas pedal release can increase the risk of a crash.
The remedy
Dealers will update the EPCU (Electric Power Control Unit) software and repair the ground wiring, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 215.

Hyundai Motor America · up to 2,679 vehicles across all model years covered

HYBRID PROPULSION SYSTEM

17V532000 · August 28, 2017

The defect
Hyundai Motor Company (Hyundai) is recalling certain 2017 Ioniq Electric Vehicles. Manufacturing defects within the Electronic Power Control Unit (EPCU) may allow coolant to contact the unit's circuit board.
The risk
If coolant contacts the EPCU, a stall may result, increasing the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will inspect and replace the EPCU, as necessary, free of charge. Interim notices informing owners of the safety risk are expected were mailed October 26, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Hyundai Customer Service at 1-800-633-5151. Hyundai's number for this recall is 166.

Hyundai Motor America · up to 218 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 9.

ELECTRICAL SYSTEM 7 78%
POWER TRAIN 2 22%
STEERING 2 22%
VEHICLE SPEED CONTROL 2 22%
SERVICE BRAKES 1 11%
WHEELS 1 11%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2018 2020 2023
2018 to 2023

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

crash · 600 miles

TL* THE CONTACT OWNS A 2017 HYUNDAI IONIQ ELECTRIC. THE CONTACT TOOK THE VEHICLE TO HYUNDAI INLAND EMPIRE (25072 REDLANDS BLVD, LOMA LINDA, CA 92354) FOR A KEY REPLACEMENT. WHEN THE CONTACT PLACED THE GEAR IN REVERSE AND ATTEMPTED TO REMOVE HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE ACCELERATED UP TO 20 MPH WHILE IN REVERSE. AS A RESULT THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE SAME DEALER WAS INFORMED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS

NHTSA complaint 11114947, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
The steering is "sticky" causing the vehicle to zig-zag, rather than track straight, especially at highway speeds. If you take your eyes off the road for a second, the vehicle will veer into other lanes. It requires constant vigilance beyond what is required for normal driving to remian in your lane. This is a well-documented issue online involving the ball bearings and lubrication of the intermediate shaft of the steering column.

NHTSA complaint 11534305. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Just before 3 PM on Sunday, 14MAY, my Hyundai Ioniq had been charging for a few hours as usual and I heard a circuit breaker "pop". I went outside to check on my car, and my car had started smoking. I immediately unplugged the charger and after the smoke cleared, found that both the charger I purchased months ago and the charge port on the Ioniq had melted. This rendered both items unusable. This is available for inspection. If I had not been home while the car was charging, if the car was inside, or if this had happened at any public charging station, this could of course cause any number of issues, from fire, to being exposed to the carcinogens of the burning/smoking plastics of the port

NHTSA complaint 11522923, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The contact owns a 2017 Hyundai Ioniq Electric. The contact received notification of NHTSA Campaign Number: 21V944000 (Electrical System) however, the part to do the recall repair was not yet available. Several unknown dealers were made aware of the issue confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11465965. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

80,162 miles

IF YOU ARE SLOWING DOWN WHILE REGENERATING, THEN NEED TO SPEED UP YOU CAN'T. THE ACTIVE FLAP SYSTEM LIGHT COMES ON AND MAKES THE CAR GO INTO A LIMP MODE. IT CORRECTS ITSELF ABOUT A SECOND OR MORE. HAVING TO SPEED UP FOR THE LIGHT THAT WAS RED AND NOW GREEN CREATED A DANGEROUS SITUATION. I COULDN'T GO.

NHTSA complaint 11352395. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

59,840 miles

12V BATTERY HAS FAILED EVERY YEAR SINCE OWNERSHIP. THE LAST BATTERY WAS BUBBLING AND HAD A HORRIBLE ODOR.

NHTSA complaint 11352398. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

40,000 miles

FOR APPROX. ONE WEEK THERE WAS AN UNPLEASANT SMELL NOTICED INSIDE OF THE VEHICLE WHEN DRIVING. IT SEEMED TO BE MORE EVIDENT WHEN THE HEAT/AC SYSTEM WAS OFF AND OUTSIDE AIR WAS COMING IN THROUGH THE VENTS. AT THE END OF THE WEEK, ON THE WEEKEND THE ODOR WAS NOTICED WHEN THE CAR WAS DRIVEN HOME, AND AFTER IT GOT HOME. THE HOOD WAS OPENED AND IT WAS NOTICED THAT THE 12V AUX BATTERY WAS BLOATED ON ONE SIDE, WAS STEAMING VAPOR OUT OF ONE SIDE, AND WAS VERY HOT. THE CAR WAS POWERED OFF AND LOOKED AT AGAIN THE NEXT MORNING. THE CAR WOULD NOT OPEN AND HAD TO BE ACCESSED WITH THE MANUAL KEY. THE BATTERY VOLTAGE MEASURED WAS ONLY 2V. THE SAFETY CONCERN IS THAT THERE WAS NO INDICATION OF A 12V BATTERY

NHTSA complaint 11310232, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2017 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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