CSR

Hyundai · NHTSA safety record

2017 Hyundai Sonata

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

761

Complaints

28

Crashes

11

Fires

12

Injuries

1

Deaths

Owners of the 2017 Hyundai Sonata have filed 761 safety complaints with NHTSA between October 2016 and July 2026. The most complained-about system is the engine, named in 382 of them (50%). The typical failure was reported at 55,000 miles, the median across the 233 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

EXTERIOR LIGHTING:TURN SIGNAL

21V749000 · September 24, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
The risk
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
The remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.

Hyundai Motor America · up to 469,377 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

21V619000 · August 6, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy
Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.

Hyundai Motor America · up to 348,158 vehicles across all model years covered

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

16V956000 · December 30, 2016

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
The risk
In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
The remedy
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.

Hyundai Motor America · up to 110 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

DTN Air Bag Inflator Rupture

EA25005

Still open engineering analysis · opened October 21, 2025

the air bags

The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Electrical overstress

EA19001

Closed engineering analysis · opened April 19, 2019 · closed September 19, 2024 · led to recall 20V024

the air bags

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications.  The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU.  In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment.  FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.  Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW.  These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes.  An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time.   In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU.  This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners.  Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW.  The risk associated with the ASIC is equally shared among all OEMS involved in the investigation.  The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage.  There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation.  The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU.  If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC.  Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC.  All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled.  In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024.  With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 761.

ENGINE 382 50%
STEERING 173 23%
UNKNOWN OR OTHER 101 13%
ELECTRICAL SYSTEM 65 9%
POWER TRAIN 55 7%
STRUCTURE 37 5%
FUEL/PROPULSION SYSTEM 33 4%
AIR BAGS 22 3%
EXTERIOR LIGHTING 20 3%
SERVICE BRAKES 20 3%
VEHICLE SPEED CONTROL 20 3%
ENGINE AND ENGINE COOLING 18 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 131.

2016 2022 2026
2016 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 death · crash

The contact is a death investigator calling on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while he was driving at an undisclosed speed, another vehicle failed to yield causing the front of the vehicle to crash into the front end of another vehicle. The events leading to the crash were unknown. The air bags were deployed. The owner of the 2017 Hyundai Senata was pronounced deceased at the scene; the cause was presumed to have been caused by the wheel hub dislodging. The death investigator arrived at the scene and discovered the wheel hub in the back of the neck of the driver possibly leading to the fatality. The other vehicle involved in the crash was able to drive off

NHTSA complaint 11640919, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 28,000 miles

I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.

NHTSA complaint 11114311. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 20,000 miles

TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, ANOTHER VEHICLE MADE AN ILLEGAL-U TURN AND CRASHED INTO THE DRIVER SIDE. THE REAR DRIVER SEAT AIR BAG DEPLOYED PARTIALLY BUT NO OTHER AIR BAGS DEPLOYED. THE CONTACT AND HER HUSBAND SUSTAINED WHIPLASH BUT NO MEDICAL ATTENTION WAS SOUGHT. IN ADDITION, THE CONTACTS DAUGHTER WHO WAS SEATED IN THE REAR OF THE VEHICLE AND WAS NOT WEARING A SEAT BELT MENTIONED ENCOUNTERING WITH AIR BAG DEBRIS. THE CONTACT HAD UNDERLYING RESPIRATORY CONDITIONS AND DUE TO THE DEBRIS INTENDS TO VISIT A DOCTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO A LOT WHERE GEICO INSPECTED THE FAILURE BUT FURTHER

NHTSA complaint 11355098, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash

The car was involved in a front end collision going about 35 mph. The Collison was enough to bust the radiator and likely total the car. The entire front end is heavily damaged. There was a driver and front seat passenger in the vehicle at the time of Collision. The seat belts did not lock nor did any airbag deploy.

NHTSA complaint 11511197. Filed by an owner and not verified by NHTSA or by us.

ENGINE
We had a recall done, Campaign 92C, and every since then the car drives horrible. It's worse when cool, it sputters, and hesitates especially when excellerating. Even after warmed up it seems to slam in and out of gear at low speeds, even when foot is not on the gas. The drive is choppy. The dealership told us to drive it and let the transmission "learn" our driving patterns, but it has not resolved itself. Before campaign car ran smooth, now shuttering and sputtering.

NHTSA complaint 11752878. Filed by an owner and not verified by NHTSA or by us.

SEATS
I was driving and all of a sudden the traction lights turned on and the sterring wheel is hard to turn. Almost go in a car accident. The windows just stopped working and the brakes light constantly keep getting burned out.

NHTSA complaint 11752817. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I am writing to report a direct violation of the Theta II Class Action Settlement terms by Hyundai Motor America. This morning , I emailed an Executive Case Manager explicitly explaining that my 2017 Sonata has an active P1326 code, has the 2019 KSDS update, and requires a mandatory diagnostic under NHTSA Recall 17V226 that cannot be denied due to a salvage title. Instead of replying to my facts, the Case Manager Kathy gave me a hard denial falsely framing my federal recall safety request as a "voluntary goodwill warranty" issue to justify her rejection. Please help me in getting authorization my car with Hyundai dealership in Plano Tx to run the bearing rod test and get it fixed.

NHTSA complaint 11751813. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My engine seemed to be consuming oil way to much I had to do a oil change at 61,000 recommend by tire plus but at 58,000 is when I had to change my oil I also noticed there is a buring smell and its also been leaking oil at times I went to get it checked out by a mechanic at tireplus but they also they are seeing that the oil consumption was not normal and they recommend a possible recall for it because it hazardous for how fast its consuming and the leaks

NHTSA complaint 11748628. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Driving home from work on [XXX] (not a safe location)when my car lost power and engine light began to flash. I pulled off to the side of road and called my dad. He came with a code reader and said there was a code P1326. He cleared the code and car drove normally again. 2 days later it began to run rough. I was told about the engine recall so I called Hyundai corporate and told them this same story. I was advised to take to dealership and have the “rod bearings inspected” and shouldn’t matter that my dad cleared the code. The dealership(Massey Hyundai MD) said it had a burnt valve and not part of warranty. But never checked rod bearings. When I called corporate. They said nothing they could

NHTSA complaint 11747509, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
High oil consumption, burning a quart of oil or more every 500 miles since bought used at Hyundai dealership.

NHTSA complaint 11745870. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Sonata

Model year Complaints Recalls Deaths
2024 44 1
2023 85 2
2022 91 3
2021 128 3
2020 170 4
2019 157 0
2018 368 1 1
2016 720 6 1
2015 1,138 9 2
2014 742 7
2013 1,903 9 1
2012 1,556 8 1
2011 3,373 14 3
2010 345 2 2

Other 2017 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst