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Hyundai · NHTSA safety record

2020 Hyundai Sonata

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

170

Complaints

4

Crashes

1

Fires

4

Injuries

0

Deaths

Owners of the 2020 Hyundai Sonata have filed 170 safety complaints with NHTSA between February 2020 and July 2026. The most complained-about system is the fuel and propulsion system, named in 45 of them (26%). The typical failure was reported at 2,778 miles, the median across the 54 complaints that gave an odometer reading.

NHTSA has issued 4 recalls covering this vehicle.

Recalls (4)

FUEL SYSTEM, GASOLINE

25V796000 · November 18, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
The risk
A melted fuel tank can leak, increasing the risk of a fire.
The remedy
Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

Hyundai Motor America · up to 85,043 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

22V196000 · March 28, 2022

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
The risk
A person inside the trunk compartment may become trapped, increasing their risk of injury.
The remedy
Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

Hyundai Motor America · up to 63,461 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

20V213000 · April 9, 2020

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
The risk
Unintended vehicle movement increases the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 191.

Hyundai Motor America · up to 11,870 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

20V122000 · February 28, 2020

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk
The incorrect tire information may mislead the vehicle owner to install the wrong tire size, potentially affecting vehicle handling, increasing the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will install new label stickers over the tire pressure label and in the owner's manual, free of charge. The recall began April 22, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 190.

Hyundai Motor America · up to 5,044 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 170.

FUEL/PROPULSION SYSTEM 45 26%
ELECTRICAL SYSTEM 35 21%
ENGINE 30 18%
UNKNOWN OR OTHER 27 16%
POWER TRAIN 23 14%
STRUCTURE 16 9%
SEATS 15 9%
FUEL SYSTEM, GASOLINE 12 7%
FORWARD COLLISION AVOIDANCE 11 6%
AIR BAGS 7 4%
STEERING 7 4%
VEHICLE SPEED CONTROL 7 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 40.

2020 2024 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · fire

It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warning signs on the vehicle.

NHTSA complaint 11724672. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was driving Home from work and I fell a sleep behind the wheel and Hit a park car. The police report states that my impact speed was 50mph. My insurance company is very concerned that my Air Bags or sensors are defective and that I contact you immediately. Due to the damage and impact of the accident.

NHTSA complaint 11552328. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · 500 miles

PUSHED THE PARK BUTTON, SHOWED P ON THE DASH INDICATOR, DOORS THEN UNLOCKED. WHEN EXITED VEHICLE IT BEGAN ROLLING BACKWARD, PARK HAD NOT ENGAGED SLIGHT HILL ONLY. THIS HAS HAPPENED REPEATEDLY. PUSHED BUTTON TO PLACE THE CAR INTO REVERSE AND THE VEHICLE WOULD NOT ENGAGE OR GO ANYWHERE.

NHTSA complaint 11363560. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

UNKNOWN

NHTSA complaint 11568795. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Car was taken to dealership for inspection. Upon inspection, it was determined that the fuel tank had expanded and pushed towards the heat shield, and expanded upward pushing up the back seats of vehicle. It was determined to not safe to drive. Manufacturer contacted me and offered a buyback. Upon their offer of a buyback, it was determined that I would owe the manufacturer approximately $2,000. I have requested that they fix it, and they have refused to give me the paperwork I requested about the car's condition and fixability. I am in the process of negotiating and am filing this complaint for the record.

NHTSA complaint 11753819. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Fan motor fuse box quit working and ac/heat no longer operational. First time was around October 21, 2025.

NHTSA complaint 11751988. Filed by an owner and not verified by NHTSA or by us.

ENGINE

80,000 miles

The contact owns a 2020 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact added oil to the engine. The dealer was made aware of the failure. The vehicle was taken to the dealer several times, and several oil consumption tests were performed. The contact was informed that the oil consumption test results did not indicate excessive oil consumption. The failure reoccurred. The vehicle was taken to the dealer, and the contact was informed that the oil level was a half quart low. The contact was informed that no repair options were available. The manufacturer was not made aware of the failure. The failure mileage was

NHTSA complaint 11749550, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one digit. I wanted to clarify that the problem is occurring anywhere between 0 mph to 65 mph when these the car jerks and shakes and the RPMs go up and down without me pressure on the gas pedal.

NHTSA complaint 11749650. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
The seat belt latches do not latch or will spontaneously unlatch. This has been a problem for about 4 years. I have checked for recalls and not seen any for my car. I will check with the dealer but have tried vacuuming the latches without effect. I have never experienced anything like this in any previous vehicle. The warning buzzer lets me know when the seatbelt unlatches, but I seriously doubt the belt would hold in case of an accident.

NHTSA complaint 11749402. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
No air coming from cabin, upon further inspection found melted multifuse with melting terminal pin area in fuse box. No prior signs of warning, leaving vehicle without operable air condition for high temperatures.

NHTSA complaint 11746626. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Sonata

Model year Complaints Recalls Deaths
2024 44 1
2023 85 2
2022 91 3
2021 128 3
2019 157 0
2018 368 1 1
2017 761 3 1
2016 720 6 1
2015 1,138 9 2
2014 742 7
2013 1,903 9 1
2012 1,556 8 1
2011 3,373 14 3
2010 345 2 2

Other 2020 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst