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Hyundai · NHTSA safety record

2020 Hyundai Veloster

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 24 safety complaints about the 2020 Hyundai Veloster with the US government. Of those, no death is recorded. One recall campaign is open against it, covering the engine.

The most complained-about system is the engine, named in 9 complaints, 38% of the total. The typical failure was reported at 25,000 miles, the median across the 7 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2020 to September 2026 · How this is counted

What is on file

24 complaints on file

24

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 9 · 38%
UNKNOWN OR OTHER 6 · 25%
POWER TRAIN 3 · 13%
ELECTRICAL SYSTEM 2 · 8%
STEERING 2 · 8%
STRUCTURE 2 · 8%
EXTERIOR LIGHTING 1 · 4%
FORWARD COLLISION AVOIDANCE 1 · 4%
FUEL SYSTEM, GASOLINE 1 · 4%
FUEL/PROPULSION SYSTEM 1 · 4%
LANE DEPARTURE 1 · 4%
SEATS 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 24.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 9.

12 9 6 3
20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2020 Hyundai Veloster. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

ENGINE

21V301000 · April 28, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
The risk
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
The remedy
Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

Hyundai Motor America · up to 158,493 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

towed

The contact owns a 2020 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact towed the vehicle to the local dealer, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11422965. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The engine/engine management system malfunctioned. The vehicle began repeatedly stalling and shutting off while I was driving and while stopped in traffic. The vehicle is now no longer able to start and run and will need to be towed to a Hyundai dealer. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the engine shut off unexpectedly in active traffic. When the engine stalled, I lost the ability to continue accelerating and had to put the vehicle in Park and restart it. This occurred more than once and could have caused a collision, especially in intersections or congested traffic. An independent diagnostic scan was performed

NHTSA complaint 11764077, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My spark plugs misfired

NHTSA complaint 11694293. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Gas was shooting out of my gas tank cap, strong gasoline smells in and out side the vehicle, popping noise coming from the back from the gas tank expanding so much it pushed up the rear seat. This puts me and others at risk of fire, explosion and toxic exposure. This problem has been reproduced. The vehicle has been inspected by the dealer. A check engine light came on for a evap sensor but the next day it was gone.

NHTSA complaint 11686504. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Glass roof spontaneously shattered. Car was sitting in direct California sun. Nothing touched the roof but heat, the entire panel shattered and the car is undriveable.Thankfully my car was unoccupied at the time. I have heard there had been class action lawsuits in the past regarding this vehicle make and model involving years up to 2018 but models including 2020 like mine have also had complaints reported. Just adding this to the list of complaints filed.

NHTSA complaint 11668350. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I have a 2020 Hyundai veloster 2.0L and their is a knocking noise coming for the engine for the piston haven’t been properly heated right and when I search the vin up on here it come up as a different car in the picture

NHTSA complaint 11656722. Filed by an owner and not verified by NHTSA or by us.

ENGINE

90,000 miles

The contact owns a 2020 Hyundai Veloster. The contact stated that while driving 40 MPH, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the piston oil rings, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine). The VIN was included in the recall, but the vehicle was already repaired under the recall. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 90,000.

NHTSA complaint 11656796. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Veloster

Model year Complaints Recalls Deaths
2021 11 1 —
2019 42 2 —
2017 50 0 —
2016 222 1 —
2015 137 2 —
2014 85 2 —
2013 423 3 —
2012 296 6 —

Other 2020 Hyundai models

Palisade 537 Elantra 252 Santa FE 213 Sonata 178 Tucson 178 Kona 160 Venue 42 Kona Electric 27

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst