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Hyundai · NHTSA safety record

2014 Hyundai Veloster

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 85 safety complaints about the 2014 Hyundai Veloster with the US government. Of those, 5 mention a fire and no death is recorded. 2 recall campaigns are open against it, covering the hydraulic brakes and the electrical system.

The most complained-about system is the engine, named in 33 complaints, 39% of the total. The typical failure was reported at 80,000 miles, the median across the 51 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2014 to July 2026 · How this is counted

What is on file

85 complaints on file

85

Complaints

0

Describe a crash

5

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
ENGINE 33 · 39%
ELECTRICAL SYSTEM 22 · 26%
STEERING 14 · 16%
UNKNOWN OR OTHER 10 · 12%
SERVICE BRAKES 5 · 6%
STRUCTURE 5 · 6%
AIR BAGS 3 · 4%
EXTERIOR LIGHTING 3 · 4%
POWER TRAIN 3 · 4%
SERVICE BRAKES, HYDRAULIC 3 · 4%
ENGINE AND ENGINE COOLING 2 · 2%
FUEL/PROPULSION SYSTEM 2 · 2%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 85.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 14.

16 12 8 4
14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Hyundai VELOSTER, and it is a separate question from what owners report going wrong later.

Test 3 C FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V651000 · September 22, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Hyundai Motor America · up to 1,649,478 vehicles across all model years covered

ELECTRICAL SYSTEM

23V132000 · February 28, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2012-2014 Veloster vehicles. High conductive liquid may leak into the Reverse Park Aid Sensor (RPAS), which can result in an electrical short circuit.
The risk
An electrical short circuit increases the risk of a fire.
The remedy
Dealers will inspect and replace the RPAS fuse and sensor, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 242.

Hyundai Motor America · up to 25,715 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ENGINE

fire · towed · 80,000 miles

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at 40 MPH, he heard an abnormal knocking noise emitting from the engine. He then stated that a large amount of white smoke began to spew from the vehicle as his engine began to stall. As the contact was able to pull the vehicle over; the engine failed to restart after multiple attempts. Upon inspection, the contact also discovered a long trail of oil had leaked from his vehicle; he also discovered that oil had spewed all over the engine underneath the hood. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered a large piece of metal had blown through the engine

NHTSA complaint 11445985, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire · 55,000 miles

MY AC KNOB HAS MELTED AND IT IS BECAUSE A SHORT WITHIN THE KNOB ITSELF

NHTSA complaint 11234976. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

I purchased my 2014 Hyundai Veloster as a CPO back in January of 2018 with approximately 37k miles. Currently it has 95,637 miles. Within the first couple months of ownership, I noticed that the vehicle was sporadically acting up during acceleration (specifically when shifting between 2nd and 3rd gear). During this process it acts as if all of its power is shut off momentarily and then comes back on, which can potentially be dangerous when accelerating into high traffic areas, or busy intersections because not only does it lose acceleration power but steering as well. I brought it to the dealership right away, but because it never throws any trouble codes, nor does it happen on command -

NHTSA complaint 11474805, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire

Driving on cruise control on interstate , the 2014 Hyundai Veloster felt like it lost power .The engine light flashed a few times . White smoke came out of rear as started to merge it made a low clank noise from the engine compartment . Pulled over off of interstate and popped hood to check the engine and realized there was fire coming from all over the engine . 2014 Hyundai Veloster financed not even made the first payment either. Had 120,043 miles on it . Dealership claimed that they did a recon on it before they turned it over to us . We did take it back in because the engine turned off as he was idling at stop lights. It was harder and harder to get started , it got to the point where

NHTSA complaint 11486580, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
OFFICIAL REPORT: FRANCHISE FALSIFICATION OF MANDATORY SAFETY RECALL REMEDY I am filing this formal safety complaint because a licensed factory franchise, Causeway Hyundai (Manahawkin, NJ), officially documented and signed off that a mandatory federal safety campaign (NHTSA Recall 21V303 / Hyundai Recall 251: ABS Multi-Fuse Block Replacement) was successfully completed on my vehicle.This official safety record is completely falsified. The service department closed out the repair order and logged it into the manufacturer network as a finished repair. However, I have opened the under-hood engine junction box and taken photographic evidence proving that no physical labor was performed. The

NHTSA complaint 11753815, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The HVAC manual heater control unit in my 2014 Veloster Turbo failed, causing extreme electrical resistance that melted, blackened, and discolored the factory wiring harness connector plug behind the dashboard. This caused an active thermal incident and a direct fire hazard inside the cabin. Hyundai is aware of this exact safety defect and is running Service Campaign TY6 (TSB 16-01-070) to fix it, but they are using narrow VIN filtering to deny coverage to identical vehicle configurations. I had to pay out of pocket for a genuine Hyundai replacement part to mitigate this fire risk. Hyundai Corporate (National Case #42974992) has formally denied my reimbursement claim on a technicality,

NHTSA complaint 11751823, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
My driver airbags have been deactivated for quite some time. My radio touchscreen doesn't work, and the electrical issue has drifted all the way into my steering wheel where I can't control any type of cruise control properly.

NHTSA complaint 11740430. Filed by an owner and not verified by NHTSA or by us.

ENGINE
The second cylinder is not firing. The car stalled when on highway.

NHTSA complaint 11704367. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Knock sensor code p1326

NHTSA complaint 11679871. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The connector that connects to the air conditioning temperature knob melted this is the second time in the 4 years I have owned the vehicle

NHTSA complaint 11669871. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Veloster

Model year Complaints Recalls Deaths
2021 11 1 —
2020 24 1 —
2019 42 2 —
2017 50 0 —
2016 222 1 —
2015 137 2 —
2013 423 3 —
2012 296 6 —

Other 2014 Hyundai models

Sonata 746 Santa FE 493 Elantra 384 Tucson 202 Santa FE Sport 163 Accent 79 Azera 48 Equus 36

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst